Logistics Resolve

Logistics Resolve

Business Consulting and Services

We resolve “off-track” logistics relationships. Because when the answer is termination, both sides lose.

About us

Logistics Resolve works to get relationships between 3PLs and Brands back on track via our customized resolution process. The costs of a strained 3PL / Brand relationship exhausts leadership bandwidth, distracts the operations team, negatively impacts reputation in the market and can have lasting financial ramifications, which exponentially multiply if the relationship terminates. We parlay our decades of experience on both the 3PL and the Brand side to ensure partnerships are strong and economically fruitful for both sides. We build on tried and true mediation principles, using our process to identify core issues in discovery, bring the parties together for facilitated discussion and negotiation, and work with both parties to support them in meeting their commitments. Contact us or read more at www.logisticsresolve.com

Website
https://www.logisticsresolve.com/
Industry
Business Consulting and Services
Company size
2-10 employees
Headquarters
New York
Type
Partnership
Specialties
logistics mediation, ecommerce fulfillment, supply chain, commercial mediation, brand growth, 3PL, Third party logistics, and outsourcing fulfillment

Locations

Updates

  • another valuable nugget from Jason's podcast with StartOps. Thank you Charles Cushing for leading such an engaging conversation. Link to the full podcast episode in the post 👇

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    613 followers

    👍👎 True or false: the Quarterly Business Review is a good time to bring up your concerns about your 3PL’s performance? In our latest episode of Blue Ocean by StartOps, Jason Finkelstein at Logistics Resolve drops some truths about effective 3PL <> brand communication. Curious about: — Why QBRs and ABRs can be counterproductive for open dialogue? — The ideal frequency for senior-level check-ins? — How to foster genuine honesty between brands and 3PLs? Check out the clip below to see what Jason thinks 🎬 Or catch the full episode on your player of choice: Youtube: https://buff.ly/4dDf8Nx Spotify: https://buff.ly/3yW19TQ Apple: https://buff.ly/3XiUwUT If you liked this post, follow StartOps for supply chain knowledge drops 2-3x/week.

  • 🌟 Proactive Strategies for a Strong 3PL Partnership 🌟 At Logistics Resolve, we’ve seen firsthand how small issues can escalate into significant challenges if not addressed early in the 3PL-brand relationship. But it doesn’t have to be this way! Here are some proactive measures brands can take to maintain a strong, healthy partnership with their 3PL providers: 👉 Regular Performance Reviews: Schedule monthly or quarterly check-ins to assess KPIs and ensure both sides are meeting expectations. Open communication prevents misunderstandings and keeps everyone aligned. 👉Clear Communication Channels: Establish a dedicated point of contact and clear communication protocols. This ensures that any concerns are addressed promptly and efficiently. 👉Collaborative Problem-Solving: When issues arise, approach them as a team. A collaborative mindset fosters trust and leads to more effective, mutually beneficial solutions. 👉Stay Informed on Industry Trends: Both brands and 3PLs should stay updated on industry developments. Understanding market changes helps both parties adapt strategies accordingly. 👉Contract Flexibility: Make sure your contract allows for adjustments as your business needs evolve. Flexibility in your agreement can prevent friction down the road. 👉Ask what you can do different: Love this one and it shows your willingness to make the relationship better. You'd be surprised how small changes can sometimes make significant mutually beneficially improvements. By being proactive, brands can not only avoid potential pitfalls but also turn their 3PL partnership into a powerful driver of growth. If you're facing challenges, remember—Logistics Resolve is here to help mediate and bring harmony back to your partnership. #SupplyChain #Logistics #3PL #BrandStrategy #Partnership #ProactivePlanning #LogisticsResolve

  • Thank you StartOps for the engaging conversation with Jason! We firmly believe in the outsourced fulfillment model and are committed to improving "off-track" 3PL<>Brand relationships! If you're a brand having issues with your 3PL, reach out to learn how we can improve your situation, avoiding the financial cost and business disruption that comes with switching to a new provider. #brand #3PL #ecommercefulfillment #logisticsresolve

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    613 followers

    3PL <> brand breakups are often compared to a divorce — usually acrimonious, and always expensive. But does it have to be this way? In this episode of Blue Ocean by StartOps, we go deep into 3PL <> brand relationships with Jason Finkelstein, co-founder of Logistics Resolve. Logistics Resolve is a new service that helps brands and 3PLs find common ground and avoid terminations. In this episode, we address questions like: — What are the most common causes of 3PL <> brand break-ups? — Who's usually at fault, the brand or the 3PL? — What best practices can 3PLs and brands use to avoid conflict? — Are things ever too bad to be solved with mediation? 🎬 Check out the video clip below for a sneak peek into their unique mediation process. This episode is a must-listen for operators on either side of the 3PL <> brand relationship. Check it out on your player of choice: Youtube: https://buff.ly/4dDf8Nx Spotify: https://buff.ly/3yW19TQ Apple: https://buff.ly/3XiUwUT If you want more expert interviews and insider knowledge on the evolving supply chain enablement landscape — don't forget to follow StartOps.

  • As the saying goes, choosing a 3PL partner (or client for the 3PL) is the equivalent of getting married And just like in marriage, sometimes the relationship gets off track. What happens next is the void Logistics Resolve is filling. Working with both parties to find a mutually acceptable path forward, avoiding the lose-lose alternative of terminating the relationship. Before the relationship gets to the point of no return, the opportunity to recalibrate and reset is a massive opportunity to avoid the business disruption and financial cost both parties incur when termination is exercised. That’s when the value of Logistics Resolve is unlocked. If you are a 3PL struggling with a strategic account or a brand struggling with your 3PL provider, Logistics Resolve can help. The honeymoon does not have to end. Reach out today and start the process of getting your relationship back on track! Visit our website for case studies and to connect - link in comments

    • Logistics Resolve
  • Logistics is hard! DTC fulfillment and B2B distribution is really hard!!! Maintaining a healthy relationship between a 3PL and brand can be challenging but is critical to a successful partnership! Mediation services can play a crucial role in resolving conflicts between brands and third-party logistics providers (3PL’s). Let’s dive into this a bit more: 👉 Understanding Mediation Services: Mediation is an alternative dispute resolution process where a neutral third party (the mediator) facilitates communication and negotiation between conflicting parties. Unlike litigation, which can be time-consuming and adversarial, mediation aims to find mutually acceptable solutions. Business mediation, in particular, is a cost-effective and efficient way to address disputes. 👉 When Should Brands and 3PLs Explore Mediation Services? ✔ Early Intervention: Ideally, mediation should be considered early in the conflict. Waiting until relationships are severely strained or legal action is imminent may not yield the best results. ✔ Persistent Issues: If there are recurring disagreements, misunderstandings, or performance issues between a brand and its 3PL, mediation can help address these root causes. ✔ Communication Breakdowns: When communication channels break down, and parties struggle to find common ground, mediation provides a structured platform for dialogue. ✔Contractual Disputes: Mediation is effective for resolving contract-related disputes, such as service level agreements, pricing, or performance metrics. Preserving Relationships: Brands and 3PLs often have long-term partnerships. Mediation allows them to work through conflicts while preserving their business relationship. ✔ Cost and Time Considerations: Mediation is generally quicker and less expensive than litigation, making it an attractive option for both parties. 👉 Selecting the Right Mediator: Trust your instincts when choosing a mediator. Look for someone with expertise in logistics and supply chain matters. Remember, successful mediation isn’t just about resolving disputes—it’s about fostering understanding, finding common ground, and maintaining healthy business relationships. 🤝 If you’re a brand struggling with your 3PL relationship or a 3PL struggling with a strategic client relationship, Logistics Resolve can help. Message here on LinkedIn to connect or learn more at www.logisticsresolve.com

    • Logistics Resolve
  • 👉 Having issues with your current 3PL partner? 👉Has communication broken down? 👉Have broken commitments resulted in trust issues? 👉Are both you and the 3PL dug in on your positions? 👉Are there financial issues? These are just a couple leading indicators it's time to have a recalibration with your 3PL. That's why Logistics Resolve is THE partner of choice for helping brands and 3PL's go from the brink of termination to strategically aligned. If you or someone you know if having issues with their 3PL/logistics partner (or you are a 3PL having an issue with a strategic client) reach out to Logistics Resolve www.logisticsresolve.com #logisticsresolve #logisticsmediation #ecommerce #brands #3PL #fulfillment

    • Logistics Resolve.  Mediation services for brands and 3PL's

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