As we wrap up the year, here are three critical credit card trends and how they are shaping customer behaviors! View the list: https://hubs.la/Q030hghc0 #FinancialInsights #FinancialTrends #CreditCards #CreditCardTrends
J.D. Power
Information Services
Troy, MI 42,769 followers
Truth that transforms. Data and analytics that improve business and customer experience.
About us
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.
- Website
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http://www.jdpower.com/business
External link for J.D. Power
- Industry
- Information Services
- Company size
- 501-1,000 employees
- Headquarters
- Troy, MI
- Type
- Privately Held
- Founded
- 1968
- Specialties
- Market Research, Analysis, Insights, Data and Analytics, Customer Experience Management, and Advisory Services
Locations
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Primary
320 East Big Beaver Road
Troy, MI 48083, US
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Employees at J.D. Power
Updates
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Discover how AI is reshaping the automotive world! 🤖 Join Bernardo Rodriguez, chief digital officer at J.D. Power, at the J.D. Power 2025 Auto Summit for an eye-opening session on the transformative power of generative AI in market analysis and consumer behavior. Explore real-world applications that are driving operational breakthroughs and redefining customer experiences for manufacturers and dealers alike. Register now: https://hubs.la/Q030722L0 #AutoSummit2025 #AI #ArtificialIntelligence #AutoIndustry #AutomotiveIndustry
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CDK Global is a leader in retail technology and helps dealers and auto manufacturers meet the needs of their customers. We thank them for being a continued supporter of the J.D. Power Auto Summit! Learn more about the event: https://hubs.la/Q030fK410 #AutoSummit2025 #AutoSummit #JDPower #CDK #Auto #Automotive
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🛜 Heads up! Wireless internet is disrupting the industry with its affordability and unparalleled customer satisfaction! Find out how: https://hubs.la/Q0306YNL0 #Telecom #WirelessInternet #InternetProvider #InternetService
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❄️ Holidays are here, but financial health concerns persist. How can banks step up? #DYK 44% of U.S. bank customers are financially vulnerable this season? Despite efforts like fee waivers and micro-loans, many feel unsupported. Banks have an opportunity to rebuild trust by clearly communicating support services and empowering customers. More insights: https://hubs.la/Q0306Yl50 #FinancialHealth #Banking #RetailBanking #FinancialServices
With the Holidays Stretching Financial Limits, Some Customers Believe Banks Won’t Help Them in an Emergency
jdpower.com
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🚗 The J.D. Power-GlobalData Plc auto forecast for December is out. Let’s take a look at what’s in store as we close out the year! December new-vehicle retail sales are up 11.9% as consumer spending on new vehicles reaches an all-time high. For a deeper look at the latest automotive trends and forecasts, read the full report: https://hubs.la/Q0307yL40 #AutomotiveIndustry #AutoSales #AutoIndustry #AutoInsights
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💡 Speaker spotlight: Kia America's vice president of sales & operations, Eric Watson, set to speak about Kia's journey and the government regulations, politics and economics that are driving Kia's business today. Register now for the J.D. Power 2025 Auto Summit so you don’t miss his must-see session: https://hubs.la/Q0302snk0 #AutoSummit2025 #AutomotiveIndustry #AutoIndustry #AutoEvent
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J.D. Power reposted this
I’ll be speaking with Eric Watson, vice president of sales operations at Kia America, in an OEM exclusive at the automotive retail event of the year right before the National Automobile Dealers Association (NADA) Show in New Orleans. Last year’s summit brought together 700+ industry minds, and I can’t wait to see what 2025 has in store for us all. Will you be a part of the conversation? Event info: bit.ly/41iLhGH
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🚨 The wait is over—the Insurance Annual Report is here! 🚨 Based on feedback we gathered from more than 100,000 insurance customers this year, we’ve pulled together one key actionable insight from each of our syndicated studies to help you prepare to exceed customer expectations in the new year. Download your complimentary copy now to access the valuable learnings: https://hubs.la/Q0302rfd0 #Insurance #InsuranceInsights #InsuranceStatistics #InsuranceIndustry
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In 2024, the average monthly residential electric bill surged to $182 nationwide—the highest ever recorded by J.D. Power—and customers aren’t happy. The J.D. Power U.S. 2024 Electric Utility Residential Customer Satisfaction Study reveals that overall satisfaction has declined for a fourth consecutive year, with the biggest decline occurring in billing and payment and customer care. More insights from the press release: https://hubs.la/Q02__CW-0 #ElectricUtility #Utilities #ElectricBill #Electricity