Congratulations to our very own Faron Brazis, who has been selected as the winner of the Equiem Customer Excellence Award! As Tenant Engagement Manager, Faron has been a critical component of #HBRE’s team, working diligently to provide our tenants with data-driven, researched-backed tenant engagement experiences that highlight our best-in-class amenities and active campuses! . . . #HBRE #TenantEngagment #Award #TenantExperience #CRE #RealEstate
🏆 Announcing the winner of our Customer Excellence Award: Faron Brazis! 🎉 We are thrilled to announce Faron Brazis, Tenant Engagement Manager at Hobbs Brook Real Estate as the winner of our Customer Excellence Award! 🎖️ Faron stands out for her outstanding use of Equiem's tools and services across Hobbs Brook’s expansive portfolio of over 20 properties. Empowered by playbooks and training sessions, she has unlocked the platform’s full potential to deliver outstanding results across the portfolio. Some of her incredible achievements include: ✨ Driving a seamless platform launch: Leveraging her previous experience with Equiem, Faron ensured the Northwoods property rollout was both smooth and impactful, creating immediate value. ✨ Championing data-driven insights: By clearly communicating her reporting needs, she’s helped Hobbs Brook demonstrate the platform’s value with tailored, actionable insights. ✨ Streamlining operations and enhancing tenant experiences: Faron has been pivotal in consolidating technology across the portfolio, implementing Equiem’s Visitor Management and Request Management tools in multiple properties, and is always looking for ways to integrate them more broadly. Faron’s forward-thinking, resourceful approach, and dedication to making tenant experiences better, are what make her the well-deserved winner of this award. Congrats, Faron! 👏 #CustomerExcellence #TenantEngagement #Innovation #Equiem #EmpoweredByEquiem