Excited to share our latest project—a custom chatbot developed for a leading sports center in Kyiv. Here’s a quick breakdown of what it does, how it was built, and the tech stack behind it: 🌟 What the ChatBot Does: 📅 Dynamic Class Schedules: Provides real-time access to group class availability and booking. 📝 Custom Booking Forms: Simplifies service bookings like personal training and membership plans. 📲 Telegram Integration: Automatically forwards bookings and inquiries to the team via Telegram. 🤖 24/7 Assistance: Acts as a virtual assistant to answer FAQs and guide customers. 💻 Tech Stack & How It Was Built: - Voiceflow: For creating the core chatbot design and logic. - API: For Make.com and Telegram integrations. - Make.com: To connect different systems and automate data flows. - CSS & HTML: For building custom booking forms directly inside the chatbot interface. - iFrame Integration: To display the dynamic class schedule live within the chatbot. 📈 Impact: - Increased bookings by 25%. - Enhanced customer satisfaction with 24/7 availability. - Saved an estimated 10 hours per week in manual workflows for the team. That’s how a well-thought-out tech stack, combined with automations, can save your business money by reducing customer support costs and improving overall satisfaction. 💡 Want to explore building a custom AI solution for your business? Let’s connect and discuss how we can create a tailored solution for your business. 🚀 #Chatbot #AI #Automation
GroundUpML
IT Services and IT Consulting
Empowering Business Growth with Custom Chatbots, Workflow Automation, and AI Expertise
About us
At GroundUpML, we specialize in empowering businesses through intelligent automation and AI-driven solutions. Our expertise spans custom chatbot development, workflow automation, and AI consulting, transforming complex processes into seamless, efficient operations. We design chatbots that elevate customer engagement, streamline support, and increase productivity—tailored to meet the unique needs of each business. Our workflow automation solutions eliminate repetitive tasks, freeing up your team to focus on high-impact work, while our AI consulting services guide companies through every step of AI adoption for sustainable growth. From automating customer service to optimizing internal workflows, we’re here to help businesses unlock the power of AI for a more connected, efficient, and scalable future.
- Website
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GroundUpML.com
External link for GroundUpML
- Industry
- IT Services and IT Consulting
- Company size
- 2-10 employees
- Type
- Privately Held
- Specialties
- Chatbot Development, Workflow Automation, AI Consulting, Custom AI Solutions, Machine Learning, Natural Language Processing (NLP), Large Language Models (LLM), Customer Support Automation, Conversational AI Design, and Booking & Scheduling Systems
Updates
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🚀 We are Excited to Share Our Latest Project: Customer Service Chatbot for BeRest Gym&SPA! Key functionalities include: 1️⃣ AI-Powered Information Access The chatbot is trained on all the sports center's information, using it as a knowledge base to provide instant answers to customer queries. 2️⃣ Dynamic Class Booking System Integrated with a live booking system, the chatbot allows users to view real-time availability for group classes and secure their spots. 🏋️♂️ 3️⃣ Custom Form Integration Customers can book services like personal training sessions or purchase memberships directly through the chatbot. All details are then automatically forwarded to a Telegram channel for the team to process. 💡 Impact: This chatbot not only reduces operational costs but also ensures customers have instant access to information and services, significantly improving satisfaction and engagement. Next post will showcase the functionalities that the chatbot provides. Follow for more automation insights! #AI #Chatbots #Automation #FitnessTech #Innovation
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Looking to automate customer service? Chatbots can transform the way you deliver support. Here are 4 powerful ways they can elevate your business: 1. Provide 24/7 Customer Support Chatbots deliver round-the-clock assistance, ensuring no question is left unanswered. This constant availability makes customers feel valued and builds trust—leaving a lasting positive impression on your brand. 2. Boost Lead Generation By collecting key information, chatbots provide your team with the necessary information for converting leads. This allows your team to focus on what matters most: closing deals and building strong, long-lasting client relationships. 3. Collect Customer Feedback Automated chatbot surveys and feedback forms empower you to make smarter, data-driven decisions. By acting on customer suggestions, you can enhance retention rates, boost profits, and position your business for long-term success. 4. Reduce Operational Costs Chatbots help cut operational expenses by up to 30%, all while maintaining exceptional service quality. Save costs, free up resources, and deliver seamless customer experiences effortlessly. What's your take on chatbots? Share your thoughts in the comments or reach out to explore how they can transform your operations! 🚀 #Chatbots #AIAutomation
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🚀 Exciting news! We’re thrilled to introduce GroundUpML, your new partner in AI and machine learning solutions. From automation to data-driven strategies, we help businesses build AI projects from the ground up, empowering growth and innovation. Whether you're looking to integrate AI or optimize existing workflows, we’re here to make machine learning accessible and impactful for your business. Stay tuned for insights, updates, and success stories as we embark on this journey. #GroundUpML #AI #MachineLearning #Automation #Innovation