🚨Chargebacks surged 78% this year—and it’s not just experienced fraudsters driving the surge. Sift’s Q4 2024 Digital Trust Index is live, just ahead of chargeback season, revealing a troubling trend for businesses: Chargeback fraud is on the rise, and many consumers are embracing first-party fraud (also known as ‘friendly fraud’) as a cost-saving tactic. 🔗 Check out the new report to learn more: https://buff.ly/3OPEg91 #FraudPrevention #FraudTrends #Chargebacks #FriendlyFraud #FraudReport
Sift
Computer and Network Security
San Francisco, California 21,514 followers
Sift is the AI-powered fraud platform securing digital trust for leading global businesses.
About us
Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Brands including DoorDash, Yelp, and Poshmark rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at sift.com.
- Website
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https://sift.com
External link for Sift
- Industry
- Computer and Network Security
- Company size
- 201-500 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2011
- Specialties
- Machine Learning, Software as a Service (SaaS), Fraud Detection, Predictive Analytics, Big Data, Data Visualization, Digital Trust, Digital Trust & Safety, Risk management, Payment Fraud, Fraud Detection Software, Revenue Growth, Artificial Intelligence, Fraud Expertise, and Fraud Prevention & Protection
Products
The Sift Platform
Fraud Protection Software
AI-fueled fraud tools are the key to enabling next-level consumer experiences. Sift’s AI-powered platform transforms fraud prevention into a competitive advantage for you, your team, and your consumers.
Locations
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Primary
525 Market St
San Francisco, California 94105, US
Employees at Sift
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Richard Helliar
VP EMEA - Sift | Hypergrowth Sales and Marketing Leader committed to accelerating business success
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Liz Kao
Principal B2B SaaS PM | Customer Lifecycle Process Optimizer & Customer-facing Reporting Champion | Dummies author
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Albert Wenger
Managing Partner at Union Square Ventures
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Ryan Heavner
Updates
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Welcome to our first #FIBRFriday of 2025, the weekly series where we share insights from our Fraud Industry Benchmarking Resource, FIBR. This week, we're looking at FIBR data from our most recent Index report focused on dispute and chargeback trends, revealing the industries which were hit hardest by significant YoY increases in chargeback rates in Q1 of 2024. Explore the full report to find out what's behind these spikes and check out FIBR to compare fraud rates across industries and geographies. ⤵️ 🔗 Q4 2024 Digital Trust Index: https://buff.ly/3OPEg91 🔗 FIBR: https://buff.ly/3K7l9ES
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⚡ Customer spotlight: Take a look at how BANXA, the world's first listed global payments and compliance service provider for the digital asset industry, drastically reduced fraud and securely scaled by 30x ⤵️ #FraudPrevention #CustomerSuccess #CaseStudy
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🎥 99% of US households pay for at least one streaming service, according to Forbes, becoming the preferred method many consumers consume content. But as we approach 2025, streaming platforms face a $9.1B annual challenge from fraud. Account takeovers, payment fraud, and content piracy don’t just drain revenue—they disrupt analytics, strain resources, and erode user trust. Read on to find out more about how this fraud impacts streaming platforms and strategies companies can use to protect their users and their revenue: https://buff.ly/4fwkZEq #FraudPrevention #Streaming #StreamingPlatforms #DigitalTrust
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It's our last #FIBRFriday of 2024, and if you haven't yet checked out FIBR, our Fraud Industry Benchmarking Resource, we encourage you to make it a New Year's goal. 🎆 Better yet, get started now and explore the latest trends in payment fraud, chargebacks, account takeovers, and more: https://buff.ly/3K7l9ES #FraudPrevention #FraudTrends #FraudRates #FraudData
FIBR Fraud Industry Benchmarking Resource - Sift
sift.com
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As we approach the new year, we're looking back on some alarming fraud trends from 2024, like businesses seeing a 📈 24% spike in account takeover (ATO) attacks. Fueled by massive data breaches and AI-powered scams, ATO fraud caused nearly *$13 billion* in losses this year. Marketplaces, e-commerce, and ticketing platforms faced relentless attacks, damaging both trust and customer loyalty. Here we share the top trends and strategies to stay ahead of ATO in 2025: https://buff.ly/4goXMFz #FraudPrevention #AccountTakeover #FraudTrends #ATOFraud
Beyond the Breach: 2024 Account Takeover Data & Insights - Sift
sift.com
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We're proud to partner with Ping Identity to help businesses tackle fraud, protect revenue, and create smooth, secure experiences for their customers. Learn more about the integration here ⤵️
Lock in revenue. 🔒 Unlock seamless experiences. The Sift Connector for PingOne DaVinci helps you: 🔐 Outsmart account takeover fraud with cutting-edge AI. ✨ Streamline experiences for trusted customers. 📈 Protect growth and build trust—seamlessly. With accurate risk profiling, minimize friction for trusted customers and reduce manual reviews. Together, Ping and Sift deliver a secure, user-friendly experience. Ready to level up your fraud protection? Learn more: https://ow.ly/4P3150Uuc6o
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We’re at the beginning of ‘chargeback season’ when the holiday shopping disputes start to impact profits. Sift’s latest report reveals a 78% year-over-year increase in the average dispute rate for Q3 2024, suggesting that businesses may see more disputes that result in chargebacks throughout 2025. On January 22, join Alexander Hall, Trust and Safety Architect at Sift, for a webinar where we'll share key insights from Sift’s Q4 2024 Digital Trust Index and actionable strategies to help businesses navigate this rising wave of costly chargebacks. Save your spot, register now: https://buff.ly/3ZXVw29 #FraudPrevention #Chargebacks #FirstPartyFraud #FriendlyFraud
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Almost all of us engage with digital services daily, often more frequently than we visit brick-and-mortar stores. We also trust these companies to protect us from fraud when we transact online. However, the convenience of instant sales and card-not-present transactions has made digital businesses prime targets for sophisticated fraud, ranging from account takeovers to AI-driven attacks. By automating fraud detection at every stage—account creation, transactions, and disputes—we can help companies reduce friction for trusted users while blocking attacks instantly. Find out more: https://buff.ly/3ApKN6O #FraudPrevention #DigitalGoods #InternetSoftware #SaaS