🚨Chargebacks surged 78% this year—and it’s not just experienced fraudsters driving the surge. Sift’s Q4 2024 Digital Trust Index is live, just ahead of chargeback season, revealing a troubling trend for businesses: Chargeback fraud is on the rise, and many consumers are embracing first-party fraud (also known as ‘friendly fraud’) as a cost-saving tactic. 🔗 Check out the new report to learn more: https://buff.ly/3OPEg91 #FraudPrevention #FraudTrends #Chargebacks #FriendlyFraud #FraudReport
Sift
Computer and Network Security
San Francisco, California 21,455 followers
Sift is the AI-powered fraud platform securing digital trust for leading global businesses.
About us
Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Brands including DoorDash, Yelp, and Poshmark rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at sift.com.
- Website
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https://sift.com
External link for Sift
- Industry
- Computer and Network Security
- Company size
- 201-500 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2011
- Specialties
- Machine Learning, Software as a Service (SaaS), Fraud Detection, Predictive Analytics, Big Data, Data Visualization, Digital Trust, Digital Trust & Safety, Risk management, Payment Fraud, Fraud Detection Software, Revenue Growth, Artificial Intelligence, Fraud Expertise, and Fraud Prevention & Protection
Products
The Sift Platform
Fraud Protection Software
AI-fueled fraud tools are the key to enabling next-level consumer experiences. Sift’s AI-powered platform transforms fraud prevention into a competitive advantage for you, your team, and your consumers.
Locations
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Primary
525 Market St
San Francisco, California 94105, US
Employees at Sift
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Richard Helliar
VP EMEA - Sift | Hypergrowth Sales and Marketing Leader committed to accelerating business success
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Liz Kao
Principal B2B SaaS PM | Customer Lifecycle Process Optimizer & Customer-facing Reporting Champion | Dummies author
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Albert Wenger
Managing Partner at Union Square Ventures
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Ryan Heavner
Updates
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We're proud to partner with Ping Identity to help businesses tackle fraud, protect revenue, and create smooth, secure experiences for their customers. Learn more about the integration here ⤵️
Lock in revenue. 🔒 Unlock seamless experiences. The Sift Connector for PingOne DaVinci helps you: 🔐 Outsmart account takeover fraud with cutting-edge AI. ✨ Streamline experiences for trusted customers. 📈 Protect growth and build trust—seamlessly. With accurate risk profiling, minimize friction for trusted customers and reduce manual reviews. Together, Ping and Sift deliver a secure, user-friendly experience. Ready to level up your fraud protection? Learn more: https://ow.ly/4P3150Uuc6o
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We’re at the beginning of ‘chargeback season’ when the holiday shopping disputes start to impact profits. Sift’s latest report reveals a 78% year-over-year increase in the average dispute rate for Q3 2024, suggesting that businesses may see more disputes that result in chargebacks throughout 2025. On January 22, join Alexander Hall, Trust and Safety Architect at Sift, for a webinar where we'll share key insights from Sift’s Q4 2024 Digital Trust Index and actionable strategies to help businesses navigate this rising wave of costly chargebacks. Save your spot, register now: https://buff.ly/3ZXVw29 #FraudPrevention #Chargebacks #FirstPartyFraud #FriendlyFraud
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Almost all of us engage with digital services daily, often more frequently than we visit brick-and-mortar stores. We also trust these companies to protect us from fraud when we transact online. However, the convenience of instant sales and card-not-present transactions has made digital businesses prime targets for sophisticated fraud, ranging from account takeovers to AI-driven attacks. By automating fraud detection at every stage—account creation, transactions, and disputes—we can help companies reduce friction for trusted users while blocking attacks instantly. Find out more: https://buff.ly/3ApKN6O #FraudPrevention #DigitalGoods #InternetSoftware #SaaS
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🔐 Together, we're redefining trust in every transaction. We're proud to partner with TTEC to deliver fraud prevention that doesn’t compromise customer experience.
💪🏼 TTEC brings CX expertise, Sift brings AI innovation—together, we create bulletproof fraud prevention and seamless customer experiences that drive business growth. Discover the power of this partnership today: https://lnkd.in/egfjZt4E
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❄️ The G2 Winter 2025 reports are here and we’re top-ranked in 23 reports and leaders in all 3 fraud-prevention categories! As always, a big thank you to all of our customers who have left thoughtful reviews and feedback. See why Sift gets an average score of 4.6 from over 400 authentic user reviews: https://buff.ly/3PD5aT1 #G2Reports #G2Leader #G2Reviews #G2Winter2025 #FraudPrevention
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42% of fraud cases now involve APP scams. APP fraud tricks victims into authorizing payments to fraudsters, making recovery of funds challenging. With new UK regulations effective October 2024, victims can expect faster reimbursements and stronger protections—but awareness is key. Understanding how APP fraud works—and how to prevent it—is critical for businesses and consumers alike. 📖 Read our latest blog for more: https://buff.ly/3ZXq8ku #FraudPrevention #APPFraud #DigitalTrust
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Our Sift team in San Francisco spent the last couple of months gathering donations for the St. Anthony Foundation, which provides meals, health care, clothing, addiction recovery services, job training, tech access + critical services to those in need in the San Francisco area. Thank you to everyone who participated and to St Anthony's for their impactful work!
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It's time for another #FIBRFriday, where we share insights from our Fraud Industry Benchmarking Resource, FIBR. Yesterday we launched our Q4 2024 Digital Trust Index, powered by FIBR, exploring the latest trends in disputes and chargebacks. With a 78% YoY increase in average dispute rates in 2024, and more disputes resulting in chargebacks, businesses should expect to brace for a challenging 'chargeback season' in the new year. Check out our latest report for more data, including which industry saw an 🚩 816% spike in chargeback rates in Q1 '24, and what's driving this costly trend: https://buff.ly/3OPEg91 And remember that FIBR is interactive, explore it here to see more fraud data: https://buff.ly/3K7l9ES #FraudPrevention #FraudTrends #FraudRates #Chargebacks #FirstPartyFraud #FriendlyFraud
Q4 2024 Digital Trust Index | Disputes | Sift
sift.com