Gainesville Regional Utilities

Learn three simple and effective ways to insulate your backflow preventer and protect it from freezing temperatures this winter. Our experts, Adam and Aaron, from GRU’s Water/Wastewater department will show you how to keep your system safe this winter. Learn more: https://lnkd.in/eTXMrF33

🎄Cooking with love this holiday season? Don’t let fat, oil, or grease (F.O.G.) spoil the fun by clogging your pipes. Follow these simple tips to avoid a plumbing nightmare: -Pour grease into a can and toss it in the trash. -Wipe off cooled pans with a paper towel and discard. -Scrape food scraps into the trash instead of the sink. Protect your pipes and keep the holiday spirit flowing! ➡️ Learn more: www.gru.com/FOG

Here’s what a GRU customer said about their recent experience with Residential Efficiency Program Coordinator, PK. “I want to thank PK for his time and the care he put in during the visit. He listened very intentionally and was very thorough. I learned a lot and really felt PK was there to help me and give much-needed insight. Thank you for providing this service, GRU!” GRU offers free home energy surveys to help you lower your energy usage. Sign up here: https://lnkd.in/ehYZV2Dg

🚫 Don’t let scammers dim your holiday glow! Protect yourself from utility imposters and stay merry and scam-free this season. For more tips, please visit: www.gru.com/scams

At GRU, putting customers first is at the heart of everything we do. During hurricane season, Doug from AMI Operations went above and beyond to ensure our customers’ needs were met, showcasing the dedication and care that defines our team. Here’s how Doug made a difference:    “We would like to recognize Doug Hoffman for his outstanding leadership as the resource leader for storm response during Hurricane Helene. Doug went above and beyond to ensure that all unit leaders had the resources they needed to effectively tackle their tasks. His customer-first approach and unwavering willingness to do whatever it takes truly shined during those challenging times. Thank you, Doug, for your hard work and dedication to our customers.”

🎄GRU joined the holiday fun on Saturday, Dec. 7, in the Very GNV Holiday Parade 2024. Our Electric Transmission and Distribution team festively decorated one of our largest bucket trucks and waved to the crowd as we rolled through Gainesville, led by basketball legend Shaquille O’Neal as the parade’s grand marshal.

The GRU Authority approved a resolution on Wednesday, Dec. 11, to change GRU’s residential electric tier structure beginning Jan. 1, 2025. These changes reduce bills for the majority of GRU’s residential electric customers, as we reinforce our commitment to putting customers first. Read more in this article from Mainstreet Daily News: https://lnkd.in/ea9SXbvs

Wondering about garbage collection in Gainesville? Here’s the scoop: For city residents, GRU includes garbage collection fees on your utility bill under “Refuse,” but the City of Gainesville’s Solid Waste Division manages the pickup, schedule, and recycling programs. For Alachua County residents, the garbage collection services are managed by the Alachua County Office of Waste Collection. Learn more: https://lnkd.in/e8PaxJm5

Reminder: The GRU Authority meets tonight at 5:30 p.m. at the GRU Administration Building. The meeting is open to the public. To view the agenda or watch the livestream, click here: www.gru.com/gruauthority 

Here’s what a GRU customer said about their recent experience with Kenyshia from Customer Service: “Kenyshia is extremely efficient and friendly. She took the time to explain the usage and charges in comparison to last month’s bill. She was well-informed and patient in explaining the data. Thank you so much!”