🏝️ We're all about making your on-call experience less stressful. Our new Round Robin feature for Escalation Policies brings more calm to on-call life, allowing you to distribute alerts evenly across team members 👏 ✨ The result? Less alert fatigue and more equitable workloads. 👉 Check it out: https://lnkd.in/eEdWrErT
About us
Sound the alarm, assemble the team, and work the problem — all without a single swivel of the chair. FireHydrant is the only all-in-one incident management platform that helps teams manage incidents from the moment something seems off until you’ve learned from the retro. Companies like DocuSign, LaunchDarkly, 1Password, Duo, Snyk, and many more use FireHydrant to reduce manual work, get everyone on the same page, and improve time to resolution. Here’s how FireHydrant works across the entire incident lifecycle: Team-based alerting and on-call scheduling You built it, you own it, and now you can design the schedules, rules, and escalation policies you need for it. Get ultimate control over on-call management. Automated, unified incident response Confidently move from declared to resolved in a shared workspace that brings your team and tools together in Slack without all the context switching. Actionable learnings and analytics Automatic data capture, guided retrospectives, and built-in metrics on everything from alert-to-noise to MTTX cement insight-driven improvement in your culture. Checking the boxes? We’ve got you covered: ✅API-first ✅25+ integrations with tools like PagerDuty, Slack, DataDog and more ✅Terraform provider ✅ Slack-first and web UI with feature parity ✅Soc II compliant ✅Meaningful AI roadmap
- Website
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https://firehydrant.com
External link for FireHydrant
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- New York, New York
- Type
- Privately Held
Products
![Click here to view FireHydrant]()
FireHydrant
Incident Management Software
Integrate your tools, streamline your processes, and quickly resolve incidents — all without leaving Slack.
Locations
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Primary
Get directions
215 Park Ave S
11th Floor
New York, New York 10003, US
Employees at FireHydrant
Updates
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🎉 Happy Friday! ICYMI here's just a few of the awesome things that shipped this week 👉 📝 New Retrospective Experience: Custom templates, automatically attach Retrospectives to Incidents, collaborative editing, rich text editor, attach multiple template to Incidents ❄️ ServiceNow integration: Auto-create Incidents from FireHydrant or ServiceNow, CMDB and Service Catalog synchronization, automatically sync Work Notes, create problem tickets from Follow Ups 💬 Enhanced Microsoft Teams integration: Automatically create Teams group chats for your Incidents ✨ Check it all out: https://lnkd.in/d-sa4zyR
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✨ New in FireHydrant: Automatically Create Microsoft Teams Group Chats ✨ We’ve enhanced our Microsoft Teams integration! Now you can automatically create group chats from your FireHydrant Runbooks, ensuring smoother incident communication across teams. Why you’ll ❤️ it: 💬 Collaborate Easily: Add the right people, no matter their team. 🏋️♀️ Stay Flexible: Update members as incidents evolve. ⏰ Save Time: Automate chat creation — no manual steps needed. 🧹 Stay Organized: Keep Teams channels clutter-free. Learn more: https://lnkd.in/gV4i5Vqi #IncidentManagement #MicrosoftTeams #ProductUpdate
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🚀 FireHydrant is powering enterprise-grade incident management like never before — introducing our new ServiceNow integration, now in beta 💪 This integration empowers engineers to manage and automate incidents more effectively in FireHydrant while keeping the entire organization aligned in ServiceNow. What you'll ❤️: 🔄 Two-Way Incident Creation: Automate incident creation between FireHydrant and ServiceNow. 📍 Bi-Directional Data Sync: Seamlessly sync data between platforms. 📖 CMDB & Service Catalog Synchronization: Align ServiceNow CMDB with FireHydrant’s Service Catalog. 📝 Work Notes Sync: Keep stakeholders informed across platforms. ✏️ Problem Management: Turn FireHydrant tasks into ServiceNow problem tickets. Learn more: https://lnkd.in/gxyhd_qg
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🚀 Today we’re thrilled to introduce the most powerful, customizable, and collaborative Retrospective experience you’ll find anywhere. Read the blog to check it out: https://lnkd.in/gD3qktQ3 Just a few of the features you'll ❤️ in our new Retrospectives: 📑 Create tailored templates for specific teams or incident types. 👯 Collaborate seamlessly with real-time collaborative editing. 🎨 Customize styling with a new rich text editor for polished, professional reports. 💪 Streamline workflows with a new Runbook step to automate attaching one or more Retrospective Templates to Incidents. 🤖 Put AI to work with AI-generated answers to any of your Retrospective questions. 👌 And so much more! The new experience is now in beta, but we can’t wait for you to dive in – join the waitlist: https://lnkd.in/gpWtBuaF
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🎧 A must-add for your playlist for the holiday travels ✈️ FireHydrant CEO Robert Ross joins HockeyStick Show, sharing the backstory behind starting FireHydrant, why a pull-out couch was his first major company purchase, and advice for aspiring founders.
Really enjoyed being a part of Miko Pawlikowski 🎙️'s podcast! I talk about all sorts of things, but specifically a lovely conversation about starting FireHydrant!
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🚀 This week’s Changelog is packed with updates designed to put more power, flexibility, and control right at your fingertips. Check out what’s shipped 👀
More Control in Organization Settings, Enhanced Help Command in Slack, and Automated “Closed” Milestone in Runbooks
firehydrant.com
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Thread lock detected.
Current SEV4: Our shirts at #KubeCon have been a hit and we’ve run out of the hundreds we brought. (Still have Dev Oops Engineer ones!) Contributing factors (no such thing as root cause): * Theyre awesome and soft * No hoops to get one * We under estimated the demand Follow ups: * We’ll bring far more next year
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Less than a week to go until #KubeCon 2024! Get an in-person demo of our all-in-one incident management platform and stand a chance to win an exclusive FireHydrant Bug-Out(age)-Bag for real-life SEV1s.
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