Banks and credit unions automating payment disputes is the perfect example of "work smarter, not harder." - Easily stay ahead of compliance deadlines - Never miss collecting customer info - Training frontline and operations staff is a breeze - Customers and members are happy - Clear audits with ease - Easily manage dispute volume spikes - End excessive write-offs If you are still using manual processes involving paper and data entry, we have one question. Why? #rege #compliance
FINBOA
Software Development
Houston, Texas 1,248 followers
Award-winning payment dispute automation solution trusted by over 250 banks and credit unions.
About us
FINBOA is a leading innovator in digital process automation and regulatory compliance for banking institutions. By replacing outdated, manual systems with simple rule-based robotic process automations, FINBOA helps banks and credit unions transform the back-office to optimize operational efficiency, compliance accuracy and customer experience, while reducing costs and reputational risk. With an end-to-end cloud-based automation platform and a portfolio of quick to implement, easy-to-use, cost-effective and proven workflow solutions, FINBOA puts process automation within reach.
- Website
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http://www.finboa.com
External link for FINBOA
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Houston, Texas
- Type
- Privately Held
- Founded
- 2016
- Specialties
- Lending Compliance, automation, Loan Onboarding, Wires, Treasury Onboarding, Exception Management, Back Office Automation, Payment Disputes, SaaS, Fintech, and Reg E
Products
Payment Dispute Management
Digital Banking Platforms
Payment Dispute Tracking Can Reduce Your Dispute Processing Time By 90 Percent. Can be implemented quickly, often achieving ‘go live’ within 60-90 business days. Reduce staff needed to manage disputes (or allow that staff to focus on fighting fraud instead of processing disputes). Reduce losses by 20-30%. Eliminate manual tracking of claims, manual posting of customer adjustments and searching for documents for audits. Automatically calculate provisional credit and consumer liability. Eliminate complex analysis of each claim. Replace with pre-selected automations that complete the entire process in a single click.
Locations
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Primary
8588 Katy Fwy
Houston, Texas 77024, US
Employees at FINBOA
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Carol Kennemore Kleywegt, MBA
B2B Marketing & Communication Professional
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Dheeraj "Raj" Singal
Tech Entrepreneur Innovating Banking Solutions | Leading with Technology to Enhance Efficiency
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Jessica Karcsh
Fintech Governance & Compliance Officer
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Amy Amra
Director, Sales and Marketing @ FINBOA | Digital Marketing, Demand Generation
Updates
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We believe that our solution that is the gift that keeps on giving - delighting customers at a critical moment in their relationship with their financial institution, allowing your staff to focus on investigating disputes instead of hours and hours of manual processing, and giving management visibility, actionable insights, reduced write-offs and easy audits. There are countless benefits to leveraging FINBOA to transform payment disputes at your bank or credit union. Connect with us today so that your customer, staff and management can enjoy the benefits in 2025. But also, SHOUT OUT to the FINBOA implementation team for an incredible year delivering truly best-in-class implementations! You all are amazing! #rege #regz #bankingcompliance #bankingautomation #customerexperience
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Is your bank or credit union drowning in the holiday payment disputes spike? Learn how FINBOA AutoDecision can resolve UBM disputes without any intervention from your team, allowing them to focus on payment dispute claims that require more in-depth investigation, while using automation to address those disputes that can be immediately credited, closed or declined. 📆 Wednesday, Dec. 18 from 11 - 11:45 am CT Webinar | AutoDecision: Resolve UBM Disputes Without Intervention https://hubs.la/Q02_D9Y80
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🚀 We’re Hiring! Join the Finboa Team! Please share with your network or message us with referrals. Are you passionate about driving growth and ready to help banks and credit unions transform back office processes with an award-winning solution trusted by 300+ financial institutions? FINBOA is looking for a Sales Executive to join our team! 💼 What You’ll Do: • Sell SaaS solutions to community and regional banks & credit unions • Drive new business from lead generation to close • Build relationships with C-level and operations leaders • Leverage expertise in payments risk, compliance, and automation ✨ What We’re Looking For: ✅ 3+ years of 100% quota attainment in SaaS sales ✅ Experience selling to financial institutions ✅ Ability to self-generate leads and close deals with confidence ✅ Strong presentation, communication, and CRM skills Why FINBOA? • Opportunity to grow in a fast-paced fintech environment • Collaborative and team-focused work culture • Competitive benefits and growth opportunities 🚀 📌 Learn more & apply here: https://hubs.la/Q02_hHbt0
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We are so honored by this recognition and the trust that our ever-growing list of credit union customers put in our platform to deliver a drastically improved dispute process for their staff, customers, and management. 🙌
✨We are pleased to recognize FINBOA as a finalist for the #CUTLuminaries Class of 2024 in the Third-Party Product Innovation category for Credit/Debit Payments Solutions. Read more about our Class of 2024 finalists » https://lnkd.in/gdEMAYVj
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🚨 FINBOA Continues Its Growth Trajectory! 🚨 Key Highlights from the Latest Update: 📈 Impressive Revenue Growth: Achieved a 46% year-over-year increase in third-quarter revenue. 🏦 Expanding Client Base: Welcomed 44 new financial institutions in 2024, bringing the total to over 250 clients nationwide. 🔄 Strong Add-On Sales: Recorded a 50% increase in add-on sales, showcasing success in expanding partnerships with existing customers. 🚀 Innovative Product Launch: Introduced FINBOA BI Disputes, a new business intelligence product for disputes Looking Ahead: 🌟 CEO Raj Singal emphasizes momentum and plans for 2025, including unveiling new partnerships and expanded solutions. FINBOA is proud to support financial institutions of all sizes with intelligent automation to reduce compliance costs, mitigate risks, and enhance operational efficiency. 👉 Read more: https://lnkd.in/dGwgXkxX #FINBOA #Innovation #RegE #PaymentDisputes #BankingAutomation https://lnkd.in/dGwgXkxX
FINBOA Continues Growth Trajectory in Third-Quarter Performance
prnewswire.com
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Disputed Transactions Tell a Story of Local Fraud Patterns Analyzing payment dispute data may seem unexpected as part of fraud mitigation, but it reveals valuable insights into fraud trends within your community. 🌐 By identifying merchants with high dispute rates, financial institutions can detect patterns of potential fraud to raise awareness and protect consumers. With FINBOA’s Payment Dispute software solutions, banks and credit unions gain access to powerful data on dispute trends, helping shape policies to mitigate fraud risks. Reports highlighting high-volume disputes tied to specific merchants can guide strategic decisions to minimize future losses and protect account holders. 📊 Learn more at https://hubs.la/Q02YhSRT0. #PaymentDisputes #CommunitySafety #FinancialInsights
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A Salute to Banks and Credit Unions on the Fraud Frontlines 🚨 During Fraud Awareness Week, let’s spotlight the impact of fraud on banking. In 2023, the Federal Trade Commission (FTC) received 2.6 million fraud reports, representing over $10 billion in losses. The most frequently targeted groups include older adults, military personnel, and users of P2P payment apps. Operations and Compliance teams at banks and credit unions witness these trends firsthand and work tirelessly to protect account holders from malicious schemes. FINBOA salutes your dedication to keeping people’s money secure every day. 📖 Learn more about 2023 fraud trends from sources FTC’s Consumer Sentinel Data Book. https://hubs.la/Q02Yhwhr0 #BankingSecurity #ProtectingConsumers #PaymentDisputes #RegE #BankingCompliance #BankingRegulations
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🎉🏆 Exciting News! FINBOA has been honored as the 'Banking Tech of the Year' at the US FinTech Awards 2024 for our innovative Payment Disputes Solution! This award highlights the impact of our technology in transforming back-office operations, boosting regulatory compliance, and enhancing customer experience for financial institutions across the U.S. 🌟 Our Payment Disputes solution streamlines payment dispute processing, reducing costs, minimizing risks, and empowering banking teams to focus on what matters most—delivering exceptional customer service. Thank you to FinTech Intel and the esteemed panel of judges for this recognition! We’re proud to be at the forefront of banking automation. 🚀💡 Learn more about our solutions at https://hubs.la/Q02Ymrvc0. #FinTechAwards #BankingInnovation #PaymentDisputes #ComplianceAutomation #FINBOA #FinTech
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🌟 FINBOA Shines at the Jack Henry Cobalt Awards! 🌟 It was a proud moment for the FINBOA Team as we received the Integrator Award for our FINBOA Payment Disputes solution at the Jack Henry Cobalt Awards on Oct. 9th! 🎉 This honor highlights our commitment to simplifying payment dispute processing for over 250 banks and credit unions, empowering them to enhance account holder experiences and meet essential regulatory standards. We’re also thrilled to share that the award came with a $10,000 donation to Feeding America®, supporting critical food security efforts across the U.S. 💙 A huge thank you to Jack Henry Associates for this incredible recognition and to our partners for making our mission possible. Here’s to transforming banking and giving back to our communities! #JackHenry #Innovation #Award #jhconnect #JackHenryconnect #complianceautomation #FinTech #bankingcompliance #rege #paymentdisputes #jhconnect #banno