Evolve IP

Ever feel like you're re-inventing the wheel when writing documents? Microsoft Copilot, now available through Evolve IP, enables your M365 workforce to transform daily tasks such as summarizing meetings, drafting emails, generating reports etc. into a productivity powerhouse. This AI-powered tool seamlessly and securely integrates with your team's favorite apps like Word, Excel, PowerPoint, Teams, and more. Copilot leverages the power of large language models (LLMs), along with your organization's data to provide real-time intelligent assistance that boosts creative problem-solving, streamlines workflows and elevates overall efficiency. The result? A more energized workforce, consistently higher-quality output, and a significant boost to your organization's performance. As part of Evolve IP's Microsoft copilot, you get: ▪ Access to Microsoft certified experts (as a Microsoft CSP & Gold Partner) to help you tailor Copilot to your specific needs. ▪ Seamless licensing and quick deployment for Microsoft products including Copilot, O365 and Teams Voice. ▪ Ongoing support & hypercare service to ensure your team maximizes the benefits of Copilot. Ready to unlock the potential of AI productivity? Contact Evolve IP today for a free consultation. Evolve IP is here to work along your side as your trusted partner to help you solve your business problems and achieve your company goals.

We think about DaaS in terms of scalability only when we think about scaling our users/environments up or down, but we don’t really think about the ability to deploy fixes or changes ‘at-scale’ quickly and easily. Imagine you're an IT Admin who had to fix a couple hundred impacted client machines due to an outage. Getting to and repairing each of the machines would take time and some effort if you can’t remediate the issue remotely. Now imagine that instead of having to fix a couple hundred devices, you could fix/update one DaaS template and push that template to your users assignment so all they have to do is log in to be given a new desktop that has already been fixed. This is one use case around how Desktop as a Service can simplify management, mitigate impact and resolve issues such as an outage.

Do you work out of Webex but wish it offered a modern, competitive user experience? Here are three needle moving features that Cisco Webex recently launched (and that are available through Evolve Anywhere with Webex) to increase productivity and customer satisfaction. Why does it matter? It's because according to Dimension Data, around 85% of companies that work to improve their customer experience report an increase in revenue. #1 Webex Assistant which uses AI to provide transcripts, translations and message summaries. Powerful software can analyze writing styles and re-write messages before sending them. For instance: ▪ AI Assistant in meetings helps people catch up with quick summaries for late arrivals. ▪ Smart Chapters, ‘Catch Me Up’, and a ‘Be-Right-Back’ option for those who need to step away from a meeting, such as if the doorbell rings, ensure smooth running collaboration for all participants – enabling fewer distractions and no missed information. #2 Strong analytics about how hybrid teams are interacting, even down to what devices they are using and their file-sharing information. #3 Vidcast is another valuable enhancement which enables the creation of quick demo videos or how-to guides for example, in minutes. Eliminating the need for unnecessary calling and enhancing productivity. Don't hesitate to reach out to help us understand how we can tailor the solution to meet your specific use case.

Where's your SOC located? It's a question we get a lot. The truth is that a SOC can no longer be bound by walls. It needs to be a 24/7, 365 virtual operations center with experts stationed around the globe. You need a team armed with next generation tools who are always watching, analyzing, and responding—no matter what time it is. This isn’t the SOC of yesterday. It’s the SOC of tomorrow, operating seamlessly, every second of every day. Security doesn’t sleep.

"Who needs MFA? It’s not worth the aggravation!” You do. Whether you’re a $284.1 Billion healthcare enterprise or a 5-user startup who has no tech other than Office 365; every organization needs the protection that MFA can provide. One of the largest and most public breaches we’ve seen in the recent news happened only because an organization made the choice to NOT implement MFA. They decided against it because they used complex passwords and changed them frequently. But one little piece of malware on a device that an employee used to log into Citrix allowed their password to get out into the open. A ‘bad actor’ then used those stolen credentials to commit a ransomware attack which caused over $800 Million in damage. The rest is history… 💰 $22M ransom paid to stop the data leaking 🏛️ Government inquiries into your business practices as a result of what happened 🏥 Loss of reputation as a trusted name in healthcare 🚫 No guarantee that paying the ransom will truly ensure your future safety This could have been avoided by including Multi-Factor Authentication. It's never too late. Evolve IP offers security through multiple layers and types of controls to prevent, mitigate and restore threat vectors. Even if one control fails, others are still able to ‘catch’ the threat. Contact Evolve IP if you're looking to simplify, consolidate and strengthen your UCaaS, CCaaS, DaaS and IaaS solutions with Evolve IP's defense in depth approach to security.

The costs that come with managing traditional devices within an organizations IT infrastructure can often be underestimated. Beyond the apparent expenses of licensing applications for desktops and laptops, there are critical considerations regarding security and data protection. Costs associated with cyber attacks, data breach and getting everything up and running again. Maintenance costs such as security/patching updates and desktop/server maintenance. Storage server and data back up costs. Cost of physically getting hands on devices to do the work that needs to be done. To correct and troubleshoot issues to assist users. Not to forget the cost of refreshing device(s) every few years. Tune in with Kevin Sullivan, VP of Cloud Strategy, to understand the true cost and security risks that a traditional device brings and what you can do to solve this issue in your organization.

The workplace is truly anywhere you find yourself working. As workplaces are being reimagined and more people are working remotely than ever before, your business needs collaboration technology that can be tailored to the way you want to work – in the office, in remote locations, or in a hybrid model. Here are some important questions to ask yourself when considering collaboration solutions:

We've got big news. Evolve IP has merged with ATSG! We’re thrilled to announce that we’ve closed a strategic transaction between Evolve IP and ATSG that creates a leading, scaled IT managed services provider, delivering broader solutions and an increased footprint. This merger brings together two customer-focused organizations to provide an expanded suite of solutions beyond what you know today. In addition to our Unified Communications, Desktop as a Service, and Call Center as a Service, we now offer Managed Network Services, Enterprise Helpdesk, and Cybersecurity services to name a few. This enables us to meet the increasingly complex technology needs of your clients while working with the same team you’ve grown to know and trust over the years. **What this means for our customers:** ■ Significant Scale: This merger positions our organization to be among the largest privately held managed service providers with over 950,000 users across 1,700 customers. That means fast resolution and a cost effective support organization.   ■ Recognition & Expertise:  As a recognized Leader in the Gartner Magic Quadrant for Managed NetworkServices and Desktop as a Service, Evolve IP and ATSG bring top talent, cutting-edge solutions, and a proven track record of results for your clients.    ■ Expanded Capabilities:  By uniting ATSG’s managed infrastructure and cybersecurity services with Evolve IP’s desktop-as-a-service, cloud communications, and contact center solutions, we’re enhancing our ability to offer robust, end-to-end services. We're excited about the future and what this will mean for our combined customers and partners! Read the full press release here: https://lnkd.in/e8p2EQ6d

Automation. AI. Around-the-clock protection. Our MDR™ is designed to ensure that no threat slips through the cracks. Sign up for our Coffee Talk on December 11th to see how our latest solution is reshaping enterprise security. Let’s secure your IT landscape together. https://lnkd.in/ePRzmFCY #Cybersecurity #MDR #SecurityWebinar

You receive an email – seemingly from your CEO – requesting an urgent wire transfer. The sender's address looks legitimate, and the tone sounds familiar. But within seconds, a nagging doubt creeps in. Is this real? This scenario, a classic phishing email attack, highlights the ever-present dangers lurking in our inboxes. According to the State of the Email Report by Mimecast, 97% of companies were targeted by email-based phishing attacks in 2023. While traditional security measures offer some protection, sophisticated attacks often bypass them. That’s why we have partnered with Mimecast, the leading global provider of advanced email security to defend your organization against evolving threats and ensure platform continuity. Why advanced email protection from Evolve IP❔ ◾ One Invoice: Simplified billing with the ability to consolidate products and services into a single invoice ◾ Low Cost: Better price points while keeping your IT environment productive and flexible ◾ One Number to Call: For all your support needs ◾ Equipped Staff: Get assistance from Mimecast-certified engineers anytime, anywhere, at no extra cost ◾ Effortless setup & management: Fast deployment with free IT administer training ◾ Your Trusted Provider: That you already know and trust to work along your side as an extension of your team to solve business problems Contact us today about our exclusive offer and protect your business from costly attacks.