We are hiring in Poland!
This position can be considered by Junior and Middle QAs🔥
Monetization Operations Specialist Role
Responsibilities
- Manage the operation of activities inside the game through the game’s Back-end system: setting up promotions, controlling game features, implementing pricing configurations, etc.
- Manage the operation of activities outside the game: setting up ongoing and daily emails, web and mobile notifications, including segmented protocols
- Assist the Community Manager in Social Media related activities (coupons, raffles, notifications and more)
- Work on ongoing improvements of operation systems with development teams
- Perform full-cycle QA and Live Ops to provide delivery Quality (features Configuration and Testing)
- Act as a focal point for Operations in feature development processes, as a part of task forces
- Clarify requirements (inconsistency, etc), provided by Business (Product Owners, Monetization Managers)
- Estimate own efforts
- Feature rollout and production monitoring after delivery on Production
- Duty according to Calendar, helping RnD Duty team with the investigation
- Bug reporting
- Manage Business requirements, Economy, BA and Art issues related to Operation/QA tasks, ability to explain the issue confidently and suggest solutions
- May develop to being in charge of a certain domain on the Operations team - Improving internal processes, product focal point, customer orientated projects, etc.
Communication:
- Participation in team activities, such as Daily, Live QA meeting, Retro, Planning, Knowledge sharing inside the team, etc.
- Clarification with Monetization, Product owners, Art Team, Economy Team, Analytics Team, RnD Feature teams, Participation in RnD Knowledge sharing meetings
Work with test devices, utilities: - Jira
- Confluence
- MS Excel
- Charles
- DB (Vertica, Data Grip)
- Testrail
- Mobile Platforms
- Browser console
- ADB/ Android Studio, XCode
Professional Experience & Competencies
- High proficiency in using Excel
- Logical thinking
- Mobile-specific knowledge and experience in mobile testing
- Familiarity with the studio's game and features
- Ability to use different software - Back office software, wiki, project management software
- Basic knowledge of SQL is an advantage
- Availability and ability to work around the clock when needed Technological orientation