🚨 We’re Hiring: Marketing Manager 🚨 DisputeHelp / ChargebackHelp are looking for a talented Marketing Manager to drive growth and brand awareness in the payments industry. Key areas: ✅ Website & social media management ✅ Email & content marketing ✅ Events, video, and analytics Experience in the payments industry is a plus, but candidates with strong B2B marketing expertise will be considered. If this sounds like you, apply now to join our dynamic team! #MarketingJobs #Hiring #RemoteWork #B2BMarketing
DisputeHelp
Financial Services
Morro Bay, California 673 followers
DisputeHelp provides enterprise solutions against post-authorization threats such as disputes, fraud and chargebacks.
About us
DisputeHelp provides acquiring banks with white-label dispute management solutions for their merchant portfolios. This creates new revenue streams for acquirers by adding value to their existing merchant services while giving them robust administrative oversight of these processes. We integrate highly-effective dispute management tools into a single card-agnostic endpoint so merchants save time and money to focus on their core business. DisputeHelp manages post-authorization threats to merchant revenue such as fraud, disputes and chargebacks. Through DisputeHelp, our clients' merchants can deflect unwarranted disputes, eliminate chargebacks and recover revenue lost to first-party fraud. Our solution can be scaled and customized to the enterprise needs of the acquirer. With reduced fraud and dispute ratios, merchants can process more volume with less false declines. We serve clients in 20 countries across Europe, Asia, and the Americas with offices in North America and the EU. The DisputeHelp suite of services covers transactions worldwide, in each transaction’s currency of origin. Thanks to our partnerships with Visa’s Verifi and Mastercard’s Ethoca, we cover disputes globally from all Visa and Mastercard issuers, along with American Express and Discover.
- Website
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https://disputehelp.com/
External link for DisputeHelp
- Industry
- Financial Services
- Company size
- 11-50 employees
- Headquarters
- Morro Bay, California
- Type
- Privately Held
- Founded
- 2014
- Specialties
- chargebacks, pre - dispute tools, dispute prevention and managment, integrations, representment, and API
Locations
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Primary
Atascadero Rd
Morro Bay, California 93442, US
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Strada Costache Negri 2
Bucharest, 050553, RO
Employees at DisputeHelp
Updates
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Exciting news! PXP Financial has launched Compelling Evidence 3.0 and Order Insight in collaboration with DisputeHelp. The solutions serve as a fraud prevention framework designed to combat first-party fraud and reduce chargebacks for merchants. The partnership leverages both DisputeHelp’s expertise in chargeback and fraud mitigation solutions and PXP Financial’s payment innovation to provide merchants with a robust tool to safeguard revenue and customer trust. It will allow PXP Financial to expand its product offerings by integrating Visa’s OI & CE3.0 framework with the support of DisputeHelp’s industry-leading platform, reinforcing both companies' positions as leaders in fraud and chargeback prevention. To learn more read the full article: https://lnkd.in/dcw78KPy #fraud #ecommerce #payments #chargebacks
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iCard has partnered with DisputeHelp to help merchants prevent chargebacks, mitigate fraud losses, and increase transaction acceptance. Through our intuitive platform, iCard has successfully deployed Ethoca Alerts and Visa’s Rapid Dispute Resolution (RDR) – two of the industry’s most recognized and effective tools – to empower merchants with a multi-faceted defense against the full spectrum of disputes and chargebacks. These tools reduce the time it takes for iCard and their merchant clients to be alerted of confirmed fraud and customer disputes from weeks via the traditional chargeback system, to as little as a few seconds. This provides a unique window of opportunity to stop the fulfillment of goods and services, and prevent chargebacks before they happen by refunding customers. Read the full announcement here: https://lnkd.in/e8f9hCq2 #fraud #ecommerce #payments #fintech
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76% of global eCommerce merchants report consistent or increasing year-over-year chargeback rates, with costs now exceeding $54.5 billion annually. Given the ever-shifting payments dispute and fraud landscape, many merchants struggle to keep pace and suffer a range of unnecessary consequences. Recognizing this growing threat, PXP Financial prioritized the need for a robust and effective solution to better support their merchants. The DisputeHelp platform empowers PXP with a single dashboard, giving teams a clear, consolidated view of chargeback performance and allowing them to adjust strategies in real time. This solution – which includes Ethoca Alerts and Visa RDR – minimizes the operational resources required to manage chargebacks, enabling PXP to mitigate fraud and chargebacks effectively while simultaneously reducing costs. Want to learn more? Download the full case study! https://lnkd.in/gPgK73Wk #fraud #ecommerce #payments #fintech
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It’s always a pleasure connecting with our friends at Ethoca. Thanks for being excellent partners, we look forward to another exciting year in 2025 as we work together to help businesses reduce disputes, prevent chargebacks, and mitigate fraud losses! #leadership #fraud #ecommerce #payments #chargebacks
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DisputeHelp reposted this
🚨Visa's VAMP 2025 Updates Explained 🚨 Visa's Acquirer Monitoring Program (VAMP) is evolving in 2025, introducing updates that will reshape how compliance and transaction security are managed for merchants and acquirers. With stricter thresholds and consolidated monitoring systems, understanding these changes is crucial to staying compliant and efficient. Together with DisputeHelp and insights from their Business Development expert, Tsonyo Atanasov, we’ve crafted a comprehensive guide that provides a clear perspective on the benefits, challenges, and actionable strategies for navigating these updates. 👉Learn how these changes could impact your business and how to stay compliant. Read the full article here: https://lnkd.in/dnRhsqpa
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DisputeHelp's Bart S. and Mailie Shortill enjoyed a very productive SiGMA World conference in Malta this week. Meeting with a host of businesses, industry peers, partners, and thought leaders, they spent tireless hours sharing their insights on how to solve various chargeback, dispute, and fraud issues. Thanks to the organizers for another great event!
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DisputeHelp's Director of Business Development, Tsonyo Atanasov recently shared his expertise at RegTech Unleashed: 360 Fraud and Compliance — an intensive workshop focused on fraud & compliance for finance industry professionals — with an in-depth look at the Visa Acquirer Monitoring Program. VAMP takes effect for EU acquirers starting April 2025, and then globally shortly thereafter. April is not that far away, and VAMP will apply before you know it! Check out this concise presentation of what VAMP will mean for acquirers and their merchants, and be ready. #regtech #regulations #compliance #payments #acquirers #disputes
The new rules of the game How to cope with the latest fraud and chargeback rules of the schemes
https://www.youtube.com/
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Thanks to all who joined us for this fabulous event closing out this year’s conference season at Money20/20 — it was quite the turnout!
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