Happy New Year from CRICO and Candello! We want to take a moment to thank all of those who worked tirelessly to keep health care safe for all throughout 2024, and wish you a happy and healthy 2025! The CRICO and Candello hybrid offices will be closed on January 1st, and will resume normal business hours on Tuesday, January 2nd.
Candello
Hospitals and Health Care
Boston, MA 871 followers
Rich Data. Meticulous Coding. Advanced Analytics. Peer Collaboration.
About us
Standing at the forefront of malpractice data and analytics, Candello pairs reliable and actionable findings with the expertise needed to reduce your risk, improve clinical outcomes, and help save lives. Candello’s data is unlike any other malpractice data source as it represents approximately one-third of all malpractice cases opened in the U.S. each year and reveals the deepest details behind decades of adverse events and financial loss.
- Website
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https://www.candello.com/
External link for Candello
- Industry
- Hospitals and Health Care
- Company size
- 11-50 employees
- Headquarters
- Boston, MA
- Type
- Privately Held
- Founded
- 1998
- Specialties
- Clinical Coding of Medical Malpractice Claims, Risk Assessments, Team Training, Disclosure and Apology Training, Comparative Benchmarking System, Claims Management System, Underwriting Management System, and Comparative Data
Locations
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Primary
Get directions
1325 Boylston Street
Boston, MA 02215, US
Employees at Candello
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Michael Paskavitz
Vice President, Candello, a Division of CRICO
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David L. Feldman
Patient Safety & Risk Management Consultant
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Dorothy Flood
Manager, Candello, a Division of CRICO (Harvard Risk Management Foundation)
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Penny Greenberg, RN MS
Consultant, Candello, a division of CRICO RMF
Updates
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In Candello's 2024 Benchmarking Report "For the Record: The Effect of Documentation on Defensibility and Patient Safety," data show the connection between documentation and diagnosis errors across various Medicine services. Download our report here: https://hubs.li/Q030Jn8c0
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December is a season of light, hope, and togetherness. Whether lighting a menorah for Hanukkah, a kinara for Kwanzaa, or stringing lights for Christmas, this is a time to celebrate warmth, joy, and unity. On behalf of CRICO and Candello, we join you in spreading light and love in all its beautiful forms The offices will close at 1pm on Tuesday, December 24 (Christmas Eve) before the 12/25 holidays.
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Candello's newest blog post, "If You Don’t Document It, It Didn’t Happen," by David Feldman, MD discusses this year’s Candello Benchmarking Report, “For the Record: The Effect of Documentation on Defensibility and Patient Safety." The report contains an extensive review of where documentation goes wrong, and the legal consequences are explored in detail. In addition, you will find useful tips for avoiding these errors. Read the blog post here: https://hubs.li/Q0301LTc0 Check out the Candello 2024 BMR here: https://hubs.li/Q0301JB60
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In Candello's 2024 Benchmarking Report "For the Record: The Effect of Documentation on Defensibility and Patient Safety" data show that 19% of Surgery cases with a documentation factor involve informed consent. For further informed consent knowledge, read our most recent Strategies for Patient Safety newsletter, "Beyond the Signature," which discusses how adequate informed consent extends well beyond the paperwork. Read our November 2024 SPS newsletter here: https://hubs.li/Q02_t6Dx0 Download our report here: https://hubs.li/Q02_t9Wf0
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Candello's 2024 Benchmarking Report "For the Record: The Effect of Documentation on Defensibility and Patient Safety" data show that documentation errors persist across all specialties and care settings and double the odds of a med mal case closing with an indemnity payment. While the issue of documentation failures may seem daunting, meaningful change is within reach. To close out the year, we share these research-backed documentation tips to help strengthen defensibility and enhance patient safety. Here are 9 Ways to Reduce Documentation Risk in 2025: 1. Recording details to support closed-loop communication 2. Avoiding altered or late entries 3. Not using judgmental phrasing about other providers 4. Reviewing transcribed language before signing off 5. Documenting informed consent conversations and the setting of patient expectations 6. Implementing best practice solutions learned from audits and reviews 7. Preventing inconsistent documentation to make for a stronger defense in court 8. Noting patient non-adherence and efforts made to reach the patient 9. Using respectful and inclusive language in the medical record Download our report here: https://hubs.li/Q02-xqbF0
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Insights from Candello's Benchmarking Report, "For the Record: The Effect of Documentation on Defensibility and Patient Safety," enable you and your colleagues to make meaningful change. Here's why it matters: During the past decade, closed cases involving documentation have increased by an average of 7% How to pay it forward: Share the report with your network! https://hubs.li/Q02Zr22K0
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Candello reposted this
CRICO has been studying the Candello medical malpractice data and convening with experts for decades. In a recent case, a middle-aged adult with a history of depression, anxiety, and alcohol use disorder died by suicide after not receiving adequate screening, referrals, or follow-up. Read the full case study here: https://hubs.ly/Q02Z47Ql0
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