Courier Health

Proud to be included for the second straight year in PM360 Magazine's Innovations issue 🎉 https://lnkd.in/e4nBWJDi Innovation is part of Courier Health's company DNA. We're continuously developing and delivering new features & functionality to add value for our Patient Services, Field Access, & Marketing users and commercial team executives. Here's to driving better patient outcomes in 2025 and beyond!

Within #biopharma, first-time launchers make up a growing percentage of the market, bringing much-needed innovation to areas of unmet need and overall commercial models. According to McKinsey & Company, between 2018 and 2023, roughly 40% of new assets were launched by companies with little to no commercialization experience, almost double the previous 5 years. Any biopharma product launch is a mighty feat, but there are strategies that help set first-time launch leaders apart from their peers, including: 🤝 𝗘𝗮𝗿𝗹𝘆 𝗶𝗻𝘃𝗲𝘀𝘁𝗺𝗲𝗻𝘁 𝗶𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 More successful companies onboarded their access team 4 to 6 months 𝘦𝘢𝘳𝘭𝘪𝘦𝘳 than their less successful peers. What's more, among the least successful cohort, 75% acknowledge that market access engagement was initiated too late. 🎯 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗶𝗻𝗴 𝗻𝗲𝘅𝘁-𝗴𝗲𝗻 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗰𝗮𝗽𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 Unencumbered by legacy systems, earlier-stage biotechs are making strategic tech investments to support more tailored, digital, patient-centric approaches. This includes investing in commercial infrastructure that provides the internal visibility, control, and data to understand what's working and what's not across the end-to-end patient journey, supporting quick and continuous iteration to optimize resources. Preparing for a product launch? Reach out to learn how Courier Health is helping launch leaders achieve a streamlined, more data-driven patient experience. Full article: https://mck.co/49BAyt7

It's been a milestone year for Courier Health. From continuously innovating our platform and supporting more #RareDiseaseChampions to growing our team 3x and hosting our Inaugural #PatientInnovators Summit, we're just getting started. Thank you to everyone who joined our mission to redefine the biopharma patient experience and championed on behalf of better patient outcomes. As we like to say, the best is yet to come, and we've never been more sure of that 💫 What do you hope to see us tackle in 2025? Let us know in the comments 👇

Don't just take our word for it, read what client partners and users have to say...👇 Discover the fastest growing solution to power the biopharma #patientexperience. Reach out or visit our website to learn more.

It's been a busy fall at Courier Health celebrating birthdays, Thanksgiving, the end of internships, and continued team growth 🍂 🦃 🎂 If you're interested in joining a kind, collaborative team that is on a mission to reinvent the #biopharma #patientexperience, we're hiring across Sales, Marketing, and Engineering. Reach out or visit our Careers page to apply!

We often refer to field reimbursement managers (FRMs) as biopharma's unsung heroes. It's a highly specialized role that requires tremendous subject matter expertise, strategic stakeholder management, and complex coordination. So why are so many Field Access teams still hindered by legacy tools and disconnected systems and data? 🤔 Courier Health is the industry's first patient CRM designed specifically for Field Access. It's six tools in one, providing centralized contact management, built-in communications tools (phone, SMS, email, fax, eSign, etc.), intelligent recommended actions, and much, much more. As one Senior Director of Field Reimbursement recently put it: Courier Health makes "a whole world of difference to our internal stakeholders as well as our customers, getting access to therapy quicker.” In the comments is a recent blog on how the right 'FRM CRM' can help improve patient access to therapies. Reach out if you're interested in learning more!

As 2024 sprints to a close, we're looking 🔙 at what 5 industry innovators have to say about the State of Patient-Centricity in Biopharma. Follow the link in comments to download our report and get expert insights into: How to embed patient-centricity into commercial operations Where a patient-centric approach can drive the most value — and how to measure impact How strategic tech investments like Courier Health can eliminate manual processes and enable teams to be more efficient and effective It's clear that developing safe and effective therapies is no longer the industry's primary contribution to healthcare. These treatments must be coupled with the right access and holistic support services to ensure the success of patients. Where do you see the future of the #biopharma #patientexperience heading? Let us know in the comments. Thanks to our experts Megan Guhl | John Jacoppi | Gregory Leighton | Deborah Reardon PharmD, BCPS | Eric Schupp ✨

Happy Thanksgiving from Courier Health 🍂 🦃 🥧 As a company, we're incredibly thankful for the opportunity to work alongside this growing community of #patientexperience #innovators and #RareDiseaseChampions. We hope you enjoy your holiday weekend!

Ending the week on a high note thanks to everyone who stopped by our booth, attended our panel, and engaged with our team at Informa Connect's Patient Support Services Congress 🙌 Commercial models have evolved to be #patientcentric, and Access & Patient Services leaders are making strategic investments in tech, data, and AI to remove friction and be more efficient and effective with products that are on the market. Courier Health’s entire purpose is to give #biopharma companies better internal visibility and control so that they can deliver the best #patientexperience possible. Reach out if you missed us in Philly or are interested in learning more - we may be turning up in your city soon! ⬇ 👀

We kicked off November (and celebrated lots of new team members!) with a barcade Happy Hour 🎯🕹🎮 If you're curious about our bold mission to redefine the #biopharma #patientexperience or our industry-changing #PatientCRM platform, reach out or visit our Careers page. We're hiring across Sales, Marketing, Product and Engineering 🚀