Colleen AI

🚀 We are thrilled to announce that Colleen AI has been acquired by Entrata, a leading operating system in multifamily. As part of this exciting development, our technology will now power a new #AI suite, ELI+™, bringing end-to-end automation to streamline workflows, enhance efficiency, and elevate the resident experience. Discover how Colleen AI and Entrata are leading the charge in autonomous property management: https://lnkd.in/dJAJnFMN

As industry leaders explore how AI will drive innovation, optimize operations, and redefine resident experiences, there's a mix of excitement and curiosity in the air. Join Entrata's Chief Technology Officer, Jason Taylor, and Colleen AI's CEO, Itamar Roth, as they discuss the transformative impact of artificial intelligence on property management and share insights on how operators can leverage AI to achieve success. Date: September 12, 2024 Time: 1:00 PM ET / 12:00 PM CT

Before implementing Colleen, our customers collected rent traditionally by knocking on doors, making phone calls, and sending notices/emails to anyone past due on their rent. With the addition of Colleen's AI, companies transform a time-consuming, outdated process, rent collection, into a strategic advantage that benefits both property managers and residents: ⏰Saving onsite teams over 175 hours/month* 💰Improving collections from the baseline by 30% on average 💻Handling over 1,000 conversations with late payers on any given month As Kristen Ford VP of Shared Services at Steward and Helm explained, "Since we’ve deployed AI rent collection, we have seen a significant increase in revenue as well as a decrease in bad debt. Much of the burden of rent collection is now taken off our office team members, giving precious time back to them." Embracing the power of AI and automation is no longer a choice but a necessity for companies looking to stay ahead in the multifamily industry. *Based on a portfolio of 3,000 units. #Colleen #AI #PropertyManagement #RentCollection

Lease renewals are the backbone of long-term success in property management, but the process can be time-consuming and complex. Property managers often struggle to deliver the personalized experience that drives retention, from tracking countless interactions to addressing diverse resident needs. 😓 Colleen AI leverages generative AI and deep learning to streamline and optimize the lease renewal process. By analyzing resident data, market trends, and property metrics, Colleen AI proactively engages residents, captures valuable insights, and delivers targeted, multi-channel outreach that maximizes renewal opportunities. So, to all the property managers dealing with the lease renewal challenge, take heart. The future is here, and it's powered by AI. Embrace the potential of AI and unlock a new era of resident retention and property performance. Your residents and your bottom line will thank you. #Colleen #AI #PropertyManagement #PropTech

Let's celebrate freedom, innovation, and the future of property management. Wishing everyone a joyful and safe Independence Day!

We were excited to have Samantha Bohm, our Head of Customer Success, participate in the recent webinar on centralization in the multifamily industry. Samantha's insights and expertise were invaluable as we explored the growing trend of centralization and its impact on property management. 📈 In this webinar, you’ll learn: ✅ How a centralized, holistic view of your portfolio drives decision-making ✅ Which parts of the resident experience are best suited for a centralized approach ✅ Why centralized back-office processes lead to greater data visibility and accuracy A big thank you to MRI Software for the opportunity to be part of this insightful panel joined by: Moderator: JoAnn Orrell, Industry Principal, MRI Jim Kenneally, Director of Product, Zego and Jordan Easley, VP of Partnerships, Realync Stay tuned for more webinars and events where we delve into the latest trends and technologies in property management!

#Apartmentalize is just around the corner! Join Colleen's team Itamar Roth, Samantha Bohm and Patrick Rader for a discussion about AI, rent collection, post-resident recovery and lease renewals. If you’re attending Apartmentalize 2024, make sure to visit us at booth 3161! We hope to see you soon! #Colleen #AI #PropertyManagement #PropTech #NAA

That's a wrap on @ResMania, and we'd like to thank everyone who visited our booth and tuned in for our session.  Last week, our Head of Customer Success, Samantha Bohm, joined by industry experts Elizabeth Francisco and Mary Gwyn, CPM, shared practical, innovative insights during Rental Revenue Rescued: Innovative Strategies for AR Success.  🔍 Here Are Some Key Insights from Sam: ✅Addressing Industry Challenges "During the pandemic, we saw record highs of about 19% delinquency across the multifamily industry. Even though we're starting to recover post-pandemic, we're still seeing an inflated percentage of delinquency, averaging around 14 to 16%, and those are just the late payers." ✅The Heart of the Multifamily Industry "In the multifamily industry, people are at the heart of what we're doing, whether that's our employees or our residents. When residents are faulty on their payments, they potentially face eviction and lasting credit effects. They're having those difficult conversations with their property managers or ignoring the issue altogether. For onsite teams, that's a lot of hours going into those phone calls, emails, and outreach that may not get returned, which leads to burnout." ✅AI is the Solution "Adding in AI can really benefit a portfolio. By standardizing how we approach the rent collection conversation, generative AI not only supports offloading the processes, but it also helps streamline the process." "Not only can [Colleen’s generative AI solution] provide a friendly reminder to the individuals, but it can also foster a two-way conversation when the resident is ready to discuss rent collection. It will proactively reach out regarding late fee policies, encourage a payment plan, or bridge the communication between where the resident is and how they can make their payment. Once that AI communication is implemented, we see a faster collection rate and a 3% overall decrease in delinquency." 🌟 Thank you to everyone who joined us! Let's keep the dialogue going!  #Colleen #AI #PropertyManagement #PropTech #ResMania

As multifamily experts continue to uncover ways to boost the bottom line, AI and automation emerge as hot topics–both within the industry and at Aprtmentalize. Don't miss out! Join us for an up-close look at how property managers are harnessing Colleen's generative AI platform solution to streamline one of the most tedious yet business-critical tasks: rent collection.  See you there!

Resmania has begun! Make sure to join us at booth #7 for an up-close look at the latest in multifamily innovations. 🌟 🔍 Don't miss out on Colleen’s session where our very own head of customer success, Samantha Bohm, will delve into the art of balancing firm rent collection and tenant empathy to reduce delinquency and increase revenue. 📅 Be sure to book a demo with us while you're here and discover firsthand how our solutions can benefit you. Looking forward to seeing you all soon! #ResMania2024 #Colleen #AI #PropertyManagement #PropTech