As the world evolves, so must our strategies. Clickatell’s CEO, Pieter de Villiers, explores how AI-driven personalization, chat commerce, and data ethics will shape the future of eCommerce in a post-election, trust-challenged world in his latest thought leadership article. Read it to discover how your brand can adapt to: 🔹 Harness AI for predictive, tailored customer interactions 🔹 Elevate engagement with seamless chat commerce 🔹 Build trust through ethical data practices 🔗 Read the article: https://hubs.la/Q02_VKsg0 #eCommerce #AI #ChatCommerce #ThoughtLeadership #CustomerExperience
Clickatell
Software Development
Downtown Redwood City, California 41,713 followers
Clickatell gives consumers the power to manage their daily lives and transact with businesses in chat.
About us
Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at scale. Global brands use Clickatell’s trusted Chat Commerce Platform to reduce costs while maximizing value and elevating customer experiences across all stages of the consumer lifecycle. Clickatell is headquartered in Silicon Valley, CA, and has offices in Canada, South Africa and Nigeria.
- Website
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http://www.clickatell.com
External link for Clickatell
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Downtown Redwood City, California
- Type
- Privately Held
- Founded
- 2000
- Specialties
- SMS, Mobile Banking, Mobile Marketing, Mobile Messaging, Messaging, Text Messaging, 2 Factor Authentication, One Time Passcodes, CRM, Customer Service, WhatsApp Business, Chat Commerce, Digital Transformation, Custome Experience, Customer Engagement, chat channels, Chat Commerce, Digital Commerce, eCommerce, and Telcos
Locations
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Primary
303 Twin Dolphin Dr
Suite 600
Downtown Redwood City, California 94065, US
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7th Floor, Manhattan Plaza
100 Edward Street
Cape Town, Western Cape 7570, ZA
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545 King St W
Suite 309
Toronto, Ontario M5V 1M1, CA
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Ozumba Mbadiwe Avenue
5th floor level 1, Wings Office Complex, East Wing
Apese, Lagos, NG
Employees at Clickatell
Updates
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Today, we celebrate South Africa’s journey toward unity, understanding, and healing. As we reflect on our history, we honor the spirit of reconciliation that reminds us that we are stronger together. Let’s continue to foster collaboration, respect, and inclusion in everything we do. 💛 #DayOfReconciliation #SouthAfrica #UnityInDiversity #ClickatellCares #StrongerTogether
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🎄Our incredible team in Nigeria came together to celebrate the season with a delightful Christmas lunch! 🥳🎅 As we wrap up the year, we’re grateful for our amazing colleagues who continue to make a difference every day. Here's to more successes and celebrations in 2025! 🌟 #TeamClickatell #FestiveSeason #OfficeCelebration #ChristmasLunch #Gratitude
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🚗💬 Chat, Choose, Collect 💬🚗 Say goodbye to long calls, apps, and endless browsing! Booking your next car rental is now as easy as sending a message on WhatsApp: ✅ Chat: Get instant quotes and ask questions. ✅ Choose: Add extras, make reservations, or tweak your booking. ✅ Collect: All your booking info is saved on your phone - ready when you are. If you are a car rental company, then get in touch to keep your customers moving with seamless, quick, and convenient user experiences. 🚀 #WhatsAppCarRental #ChatCommerce #ConvenienceRedefined #Clickatell
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🌍✨ Today, on International Human Rights Day, we join the global community in celebrating the principles of dignity, freedom, and equality that unite us all. At Clickatell, we are committed to ensuring access to digital commerce and communication channels that foster inclusion and opportunity. Let’s continue to champion human rights and work toward a future where every voice is heard, every person is valued, and every barrier to opportunity is overcome. #HumanRightsDay #Equality #Dignity #Inclusion #ClickatellCares
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Last week, we had the pleasure of sponsoring the CMO Council Johannesburg Breakfast Briefing: Bringing Precision to Every Go-To-Market Decision. 🙌 It was a great morning where we had the opportunity to share how chat commerce can empower CMOs to make smarter, more precise go-to-market decisions. From engaging with customers on their preferred messaging channels to driving personalized experiences, chat commerce is transforming the marketing landscape. Thank you to everyone who joined us for this insightful event! #ChatCommerce #MarketingInnovation #CMOInsights #GoToMarket #CustomerEngagement #Clickatell
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At Clickatell, we're committed to your business success! 🌟 Our team provides comprehensive support to help our customers maximize the potential of chat commerce. This includes: 💼 Onboarding, tailored to your business needs ⚙️ Expert setup for optimal performance 🛠️ Continuous support and optimization Visit our customer enablement page to learn more: https://hubs.la/Q02-wXgl0 #ChatCommerce #CustomerSupport #DigitalTransformation
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From Hi to Buy! 🛍️ Transform conversations into conversions with chat commerce: 💬 Products, catalogs, and checkout – all in chat 💳 In-channel payments for effortless transactions 🕒 Shop anytime, anywhere Give your customers the ultimate shopping experience right where they are. Ready to take your business to the next level? 👉 https://hubs.la/Q02-7yv-0 #ChatCommerce #CustomerExperience #DigitalInnovation #ShopAnywhere #WhatsApp
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Our Johannesburg team came together earlier this week for a well-deserved year-end dinner, filled with delicious food and laughter. It’s moments like these that remind us how special our Clickatell family truly is. To our incredible team, thank you for your hard work and dedication this year! #TeamClickatell #YearEndCelebration #Gratitude
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Black Friday is the ultimate test of customer engagement, and businesses using chat commerce are already ahead of the game. With Clickatell, brands are: 💬 Connecting instantly with customers through WhatsApp. 🚀 Delivering personalized offers at lightning speed. 📲 Creating seamless shopping experiences that drive loyalty. If you haven’t implemented chat commerce yet, now is the perfect time to start preparing for next year! 👉 Contact us to learn how Clickatell can help you improve your customer experience: https://hubs.la/Q02ZM_5D0 #BlackFriday #ChatCommerce #WhatsAppBusiness #Clickatell