Certinia

🚨 Our Winter 2025 Release is here! https://lnkd.in/gCvtpGm8 Packed with powerful enhancements like smarter scheduling, skills insights, and advanced automation, this release helps services organizations achieve greater predictability, efficiency, and profitability. Highlights include: ✅ In-depth skill insights and intelligent rescheduling ensure optimal talent deployment, minimizing delays and budget excesses. ✅ Services credits offer greater transparency and flexibility, streamlining billing and reducing time spent on contract adjustments. ✅ Improved Health Scores and customer value tracking boost retention rates and empower teams to transform customer success into a revenue generator. ✅ Real-time reporting combines operational and historical data, providing actionable insights that accelerate decisions and improve financial accuracy. 👉 Register for our Customer Webinar to get the full scoop! https://bit.ly/41mf8Ox #ProfessionalServices #CustomerSuccess

Our Winter 2025 Release introduces updates designed to help service organizations work smarter and deliver more value. ❄️ CRM Magazine explores how smarter scheduling, skills insights, and advanced automation are making a difference. Read the full article: https://bit.ly/49KpF8f #ProfessionalServices #CustomerSuccess

As 2024 comes to a close, our CEO DJ Paoni takes a look back at Certinia’s biggest milestones and moments from the year—complete with a little musical inspiration. 🎶 From connecting front and back offices to empowering our customers with the tools they need to succeed, it’s been a year of growth, innovation, and incredible partnerships. Read DJ’s recap of 2024 here: https://bit.ly/4iDiF1d #2024Wrapped #WeAreCertinia #Innovation #CustomerSuccess

Warm holiday wishes from our Certinia family to yours. 💙 As we reflect on this past year, we’re filled with gratitude for the incredible connections and achievements we’ve shared with our customers, partners, and team. Wishing you a season filled with joy, meaningful moments, and celebration with those who matter most. Here’s to an even brighter and more successful year ahead! #HappyHolidays

Govplace is transforming project management and driving business success by aligning teams and simplifying complex processes for a seamless user experience. Certinia's PS Cloud solution enhances their ability to collaborate and frees up time for their teams to focus on delivering exceptional customer experiences. What does this look like? ✅ Automated workflows to save time and boost efficiency. ✅ Streamlined billing processes for smoother operations and faster results. ✅ Complete visibility into project demand for improved planning and execution. 💡 Learn how we empower teams to become true owners of their systems: https://bit.ly/3ZMA6nt #CustomerSuccess #ProfessionalServices

🎄What better way to say thank you than with a little holiday fun? 🎥 Watch as Andy Campbell delivers a heartfelt message to the amazing people at Salesforce, celebrating our partnership in true Certinia style. Want to learn more about how Certinia and Salesforce are working together? ➡️ Visit our Certinia + Salesforce page: https://lnkd.in/eCcJBdxT ➡️ Contact your local Certinia representative to hear the latest about our partnership (spoiler alert: we’re incorporating Agentforce into our products now!) #HappyHolidays #WeAreCertinia 📢 DJ Paoni, John Tully, Drew Chapin, Todd Kisaberth, Raju Malhotra, Sarah Shorett, Deb Ashton, Robert Cesafsky, Rob Harrison, Seleen McKinnies, Ben Stamp, Macy John Nettleton, Mike Wayne, Lauren Trudeau, Andrew Meehan, Walker McDaniel, Kyra Kirsh, Colleen Clifford, Will Waldrup, Kristin Winterhalter, MBA, Kerry Nelson, Laura Bowmer, Damian Trzebunia, Greg O'Sullivan, Tom Milne, Justin Hides, Kathryn Roche, Tony Crowhurst, Joseph Kelly, Ferry Helder, Justin Ibbs, Steve Klein, Linda Ungaro, Anna Pitcher, Nicole Montoya and Theresa Zambataro.

Our Winter 2025 Release is making waves in the industry! 🌊 diginomica highlights how Certinia's latest enhancements—like smarter scheduling, advanced automation, and improved resource management—are helping service organizations boost efficiency and profitability. These updates streamline workflows, enhance visibility, and drive better outcomes for teams and customers alike. Curious about how Winter 2025 can transform your operations? Check out the full article here: https://bit.ly/3BzTYC7 #ProfessionalServices #CustomerSuccess

Philips North America is strengthening customer relationships and driving success by giving their teams the tools and data they need to deliver real value. ✅ With CS Cloud, their teams gain deeper insights and streamlined best practices to create meaningful customer impact. 🔎 Learn how CS Cloud can transform #CX and service delivery for your business: https://bit.ly/4f8K0p6 #CustomerSuccess #CustomerExperience

🎉 Movember Success Alert! 🎉 We are excited to share that our incredible Certinia family and community have rallied to raise over $2,500 for men's health causes like testicular and prostate cancer research and mental health support. A heartfelt thank you to everyone who donated and supported us—your kindness and enthusiasm made this achievement possible. From contributions coming in from all corners of the world to our executive team flaunting stylish mustaches at this month's Town Hall, the energy was truly uplifting! #CertiniaCares #Movember #MensHealth

Time can fly by, so it's important to take a moment and celebrate our successes! Here are some highlights from November. 👇 ✨ Connected with customers and partners at Salesforce Amsterdam and #Agentforce World Tour NYC to discuss the future of AI, customer success, and professional services. ✨ Proudly joined the #Movember movement in support of men's mental and physical health. ✨ Came together for our November town hall to align on goals, celebrate wins, and planning continued innovation and customer impact in 2025. ✨ Featured in the November print edition of Inc. Magazine for the 2024 #PowerPartner Award in the Business Products & Services category. Learn more about Certinia's next phase of growth: https://bit.ly/4ioix5F #MonthInReview #WeAreCertinia