Thank you to our clients for rating @Centriworks as a Top Ten Service Award winner again for 2024! 🎉 Net Promoter Score (NPS®) has become the world standard for measuring client satisfaction. A client’s response to this single question, “How likely are you to recommend us to a friend or colleague,” determines the score. We use an independent third-party (CEO Juice) that tracks our client satisfaction level and controls every step in an audited process. Nobody can change client response scores. For 2024, our company’s average was 98.2! Centriworks is proud to be included in the top 10% of all dealers tracked in North America in our industry. We’ve been honored with CEO Juice’s “Top Ten Service” Award for our service excellence. To learn more, visit: https://hubs.li/Q031l6p70
Centriworks
IT Services and IT Consulting
Knoxville, Tennessee 727 followers
We help businesses work smarter & more securely with cybersecurity, managed IT services, & devices to get the job done.
About us
Centriworks is a privately owned, nationally recognized business technology leader. For over five decades, thousands of successful, smart businesses have chosen Centriworks for their business technology needs. Our extensive list of technology partners includes iconic brands for unsurpassed selection and value. We can make sure your IT infrastructure is fully optimized and cost-minimized to drive your business forward. Centriworks has earned the CompTIA Security Trustmark+ from CompTIA, the non-profit association for the world's information technology (IT) industry. To achieve the CompTIA Security Trustmark+, we successfully passed an independent assessment of our security policies, capabilities, practices, and processes against industry best practices in areas such as: • Security technologies, including firewalls, anti-Virus/ malware/ spyware, and intrusion detection • Vulnerability assessment detection • Data encryption • Technical employee expertise • Security clearances/background checks • Physical security • Permissions, passwords, and other security requirements CLIENTS WE SERVE Small to Medium Businesses Large Enterprise Non-Profit Organizations Commercial Printers Government National Accounts PROBLEMS WE SOLVE Technology Overspending Unpredictable IT Budgets Data Security Threats Lack of In-House Talent Fragmented Communications Platforms Service / Support Issues Paper & Manual Intensive Processes Multiple Vendors & Invoices SOLUTIONS WE PROVIDE IT & Cloud Services Cybersecurity Protection VoIP & Unified Communications Business Printers & MFPs Managed Print Services Document Management Workflow Automation Large Format & Production Printers OUTCOMES WE ACHIEVE Holistic IT Strategy Risk Mitigation / Peace of Mind Business Sustainability Cost Visibility & Control Expense Reduction Technology Availability / Uptime Faster Cycle Times Vendor Consolidation / Single Invoice CAPEX to OPEX For more detailed information, visit www.centriworks.com.
- Website
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http://www.centriworks.com
External link for Centriworks
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Knoxville, Tennessee
- Type
- Privately Held
- Founded
- 1964
- Specialties
- Business Technology, Software Solutions, Office Equipment, Document Management, Production Printing, Wide-Format Printing, Sales, Service & Support for Printers and Copiers, Cybersecurity, Managed IT, Unified Communications, Managed Print, VoIP, and Equipment Leasing
Locations
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Primary
3505 Sutherland Avenue
Knoxville, Tennessee 37919, US
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4718 Lake Park Dr.
Suite 5
Johnson City, Tennessee 37615, US
Employees at Centriworks
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Jane Haney
36 years Business Technology Sales and Service Experience covering all of East Tennessee
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Helen Hewitt
Customer Relations Manager at Thermocopy
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Kathy Moretto
Director of Operations at Centriworks
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Matthew Coleman
Director of Managed Services--Helping our clients leverage technology to increase productivity and network security.
Updates
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Centriworks reposted this
As businesses grow, so do their IT needs. At Centriworks, we specialize in managed IT services that empower companies to focus on what they do best— innovating and serving their clients. Let us handle your tech headaches, so you don’t have to. Learn more about how we can optimize your IT infrastructure. #ManagedITServices #BusinessEfficiency #Centriworks #knoxville #easttennessee
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🎯 Get to the heart of your technology’s strengths and weaknesses. Contact us to schedule a network, #cybersecurity, or copier/printer image output assessment today, and meet your goals for 2025! https://hubs.li/Q030YQnm0 #Centriworks #managedIT #biztech #assessments
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Happy New Year! 🌟 Our offices are closed on Jan 1st. We'd like to thank our clients for choosing us as their technology provider. We’re looking forward to 2025 & finding more ways to magnify your productivity ... let’s do great things together! https://hubs.li/Q030W68j0
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Happy New Year! 🎉
2024 Data Dictionary BLOOPERS 👀 Here are just a few of the times I messed up while filming videos this year (even more than last year)! 😭😂 If you want to watch the real videos, check out our website’s Data Dictionary page. Happy New Year everyone! https://hubs.li/Q030V5740
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From everyone here at Centriworks, we wish you all a very jolly holiday season! 🎄Our offices in Knoxville and Johnson City will be closed on Tues. Dec. 24th, Wed. Dec. 25th and one day next week on Wed. January 1st! ☃️ #MerryChristmas #HappyHanukkah #HappyNewYear ❄️
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Centriworks reposted this
Our Core Values: ONE TEAM with INTEGRITY driven by EXCELLENCE creating RAVING FANS! This week, our management team devoted Monday to "Lean for Leader" training taught by Bruce Ennis . What are the main takeaways for me? Identify inefficiencies, fail points, and redundancies in our processes so that, in the end, we can perform with EXCELLENCE and create RAVING FANS of our team members and clients! Over the next two days, all the Team Members (I thank you for your time) involved in the sales process devoted time to mapping the sales process from the start (we sold the product/service) to finish (we delivered the product/service). All of this was done with the facilitation of Bruce Ennis. There were many aha's! The photo is of the "Swim Lane" for our sales process. Now, the challenge is prioritizing the changes to make and implementing the changes! Centriworks Tammy Cobb Kathy Moretto Aryssa Snoblen Stephanie Wiggs Matthew Coleman Phillip Graves Floyd Moretto Robert Pedley Todd S. Colebee Sumner, MBA John Eric Jeffreys John Kollock Kevin Johnson Jason Woodbury Marshall E. Steve Sumner
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Centriworks reposted this
☃️❄️ HAPPY HOLIDAYS from our team at Centriworks! 🎄🎅🏼
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Centriworks reposted this
This year Centriworks gave each team member an extra personal day to use to volunteer within the community. Earlier this week I spent the day volunteering at Grace Christian Academy which included lunchroom duty. I’m thankful to work for a company that values our community. #centriworks #oneteam
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With the rising tide of cyber threats, many small businesses find themselves particularly exposed to attacks. This vulnerability isn't just about size — it's a complex interplay of factors that create a perfect storm for cybercriminals seeking easy targets. Let's look a little closer into why small businesses often find themselves in the crosshairs: https://hubs.li/Q0309FRV0