Exciting stuff is happening at Call Center Power! 🚀 If you haven't heard, we have a brand-new website! Check out this video, which is featured on our homepage and stars Doug Deker, Brian Redden, and Dave Deker. At Call Center Power, we're dedicated to transforming your call center operations and helping you exceed customer expectations through our comprehensive consulting, outsourcing, and technology enablement services. 👉 Visit Our New Website: Explore our services, read compelling case studies, and see how we've been a game changer in the industry. Don't forget to sign up for our newsletter to keep up with the latest insights and updates. 📞 Book a Free Consultation: Ready to elevate your call center operations? Schedule your free consultation let us help you turn your call center into a center of excellence. https://lnkd.in/dMeWVMky #CX #customerexperience #callcenter #contactcenter #customerservice
Call Center Power
Business Consulting and Services
Leesburg, Virginia 2,865 followers
Improve CX and reduce costs in your call center.
About us
Call Center Power is a professional services firm that builds, manages, scales and outsources call centers of excellence by leveraging vetted partners, experienced staff, and proven expertise. Having spent more than three decades building and managing contact centers, Call Center Power has built a global network of vetted outsource partners. Using Call Center Power to connect with an outsource partner is an easy way to get the information you need without the hassle of the search. Minimize the risk. Maximize the results. Led by a team with over 30 years of experience, Call Center Power has assembled an elite group of contact center experts, ready to jump into any challenge. Their diverse expertise and experience covers every functional element of the contact center space. Training, technology, workforce management, quality, operations and so much more. Call Center Power can help with any problem in your call center. Call Center Power is a leading resource for a wide array of contact center technology solutions ranging from automation solutions, OMNI channel enablement, telephony infrastructure and more. Call Center Power has access to more than 200 premise and cloud-based, call center technology providers; giving its clients the “inside track” to the most effective & affordable solutions in the industry.
- Website
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https://www.callcenterpower.com
External link for Call Center Power
- Industry
- Business Consulting and Services
- Company size
- 11-50 employees
- Headquarters
- Leesburg, Virginia
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Call Center Consulting, Call Center Training, BPO Sourcing, Contract Negotiation, Operations and Process Improvement, Telesales Training, Workforce and Capacity Planning, Call Center Site Selection, Call Center Technology Implementation, Contact Center Partner Selection, Onshore Outsourcing, Nearshore Outsourcing, Offshore Outsourcing, Customer Service, Technical Support, Sales, Chat, Email, Back Office, In-Language Support, Quality Assurance, Customer Support, Multiple Industry Verticals, Business Process Outsourcing (BPO), Compliance, Operations Consulting, Outsourcing Call Centers, Outsourcing Contact Centers, Consulting, Attrition Reduction, Project Management, Collections, Service Automation, ACD, Call Center Technology, Call Center Companies, CRM, CCaaS, UCaaS, Amazon Connect, and AI
Locations
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Primary
43294 Fieldsview Ct
Leesburg, Virginia 20176, US
Employees at Call Center Power
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Kevin Johnson
Sr. Director, Client Services & Operational Leadership
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Doug Deker
CEO at Call Center Power
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Dave Deker
Head of Global Sales and Business Development @ Call Center Power | Building Contact Center Success
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Brian Redden
Versatile Operations Leader | Multi-Site | 500 + Employees | International Operations | Outsourcing | OMNI Channel | Multiple Industry Verticals |…
Updates
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Call Center Power reposted this
Call Center Power delivers measurable results that transform your contact center’s performance. With our tailored solutions, clients experience improved service quality, significant cost savings, and consistent growth year-over-year. Whether you’re looking to enhance customer satisfaction, streamline operations, or boost your bottom line, we have the expertise and resources to help. Ready to optimize your contact center for 2025 and beyond? Let’s discuss how we can take your business to the next level. Book a consultation today! https://hubs.la/Q02ZMjxF0
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Call Center Power delivers measurable results that transform your contact center’s performance. With our tailored solutions, clients experience improved service quality, significant cost savings, and consistent growth year-over-year. Whether you’re looking to enhance customer satisfaction, streamline operations, or boost your bottom line, we have the expertise and resources to help. Ready to optimize your contact center for 2025 and beyond? Let’s discuss how we can take your business to the next level. Book a consultation today! https://hubs.la/Q02ZMjxF0
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Is your call center ready to thrive in 2025? Outsourcing can transform your operations—reducing costs, improving efficiency, and elevating customer service quality. Let’s explore how we can help- book your free consultation today! https://hubs.la/Q02ZMjXJ0 #callcenter #contactcenter
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Discover how our Amazon Connect solutions can revolutionize your call center operations. From seamless installations to cutting-edge AI enhancements and ongoing managed services, we provide tailored solutions for success. Find out more: https://hubs.la/Q02ZMlwB0
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Looking to cut costs while improving efficiency? Outsourcing your call center could be the solution! Explore how outsourcing can save you money, streamline operations, and boost customer satisfaction. Read more to find out how you can benefit! https://hubs.la/Q02ZMlBd0 #outsourcing #callcenter #contactcenter
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Ready to take your call center to the next level? At Call Center Power, we specialize in performance optimization strategies that drive measurable results. From improving service quality to reducing costs, we’ll help you enhance every aspect of your operation. Book your free consultation call today and start optimizing your call center for success! https://hubs.la/Q02ZMl0T0
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Optimize your contact center for 2025 with our comprehensive Contact Center Optimization Checklist! From leveraging technology to enhancing customer experience, this guide has everything you need to elevate your operations. Book your consultation call now and take the first step toward efficiency and growth: https://hubs.la/Q02ZMjsT0 #callcenter #contactcenter #customer expereience
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At CCP, we empower contact centers with tailored solutions that deliver results. From outsourcing and staff augmentation to cutting-edge technology enablement, we’ve got the tools you need to thrive. Ready to transform your operations? Schedule your consultation today! https://hubs.la/Q02ZMl6q0 #callcenter #contactcenter #outsourcing