Call Center Power

Call Center Power

Business Consulting and Services

Leesburg, Virginia 2,865 followers

Improve CX and reduce costs in your call center.

About us

Call Center Power is a professional services firm that builds, manages, scales and outsources call centers of excellence by leveraging vetted partners, experienced staff, and proven expertise. Having spent more than three decades building and managing contact centers, Call Center Power has built a global network of vetted outsource partners. Using Call Center Power to connect with an outsource partner is an easy way to get the information you need without the hassle of the search. Minimize the risk. Maximize the results. Led by a team with over 30 years of experience, Call Center Power has assembled an elite group of contact center experts, ready to jump into any challenge. Their diverse expertise and experience covers every functional element of the contact center space. Training, technology, workforce management, quality, operations and so much more. Call Center Power can help with any problem in your call center. Call Center Power is a leading resource for a wide array of contact center technology solutions ranging from automation solutions, OMNI channel enablement, telephony infrastructure and more. Call Center Power has access to more than 200 premise and cloud-based, call center technology providers; giving its clients the “inside track” to the most effective & affordable solutions in the industry.

Website
https://www.callcenterpower.com
Industry
Business Consulting and Services
Company size
11-50 employees
Headquarters
Leesburg, Virginia
Type
Privately Held
Founded
2015
Specialties
Call Center Consulting, Call Center Training, BPO Sourcing, Contract Negotiation, Operations and Process Improvement, Telesales Training, Workforce and Capacity Planning, Call Center Site Selection, Call Center Technology Implementation, Contact Center Partner Selection, Onshore Outsourcing, Nearshore Outsourcing, Offshore Outsourcing, Customer Service, Technical Support, Sales, Chat, Email, Back Office, In-Language Support, Quality Assurance, Customer Support, Multiple Industry Verticals, Business Process Outsourcing (BPO), Compliance, Operations Consulting, Outsourcing Call Centers, Outsourcing Contact Centers, Consulting, Attrition Reduction, Project Management, Collections, Service Automation, ACD, Call Center Technology, Call Center Companies, CRM, CCaaS, UCaaS, Amazon Connect, and AI

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