Birdeye

Birdeye

Software Development

Palo Alto, California 437,533 followers

The top rated online reputation, social media, & customer experience management platform for local businesses and brands

About us

Birdeye is revolutionizing reputation, social media, and customer experience management for multi-location businesses with our AI-powered platform. Follow to empower your brand with data-driven insights and best practices for reputation management, social media prowess, and enriching digital customer experiences.

Website
https://bit.ly/3OlcHD7
Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
Palo Alto, California
Type
Privately Held
Founded
2012
Specialties
Online Reputation Software, Social Media Software, Listing Management Software, Local SEO Software, Review Management, Digital Customer Messaging, Webchat, Referral Software, Customer Advocacy Software, Survey Software, Customer Feedback Software, Customer Experience Management, Competitor Benchmarking, Local Marketing, Marketing Agency White-labeled Software, Digital Payments Platform, and AI-Generated Social Media Software

Products

Locations

Employees at Birdeye

Updates

  • View organization page for Birdeye, graphic

    437,533 followers

    📣 NEW Guide Alert! The mortgage industry faces volatile market conditions and increasing regulatory demands, but managing multi-locations doesn’t have to be one of its challenges. Discover how top-performing mortgage companies leverage GenAI to streamline operations, elevate customer service, and stand out in the market. Download the guide today and take the first step toward success: https://birdeye.cx/tlm3o5 #Mortgage #Refinance #MortgageAdvice #AI #CustomerExperience #GenAI #DecisionMaking #CustomerInsights

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  • View organization page for Birdeye, graphic

    437,533 followers

    🌟 Hello, 2025! 🌟 A new year brings new opportunities, and we’re excited to continue growing, innovating, and making a difference—together. Here’s to another year of success, partnership, and making big things happen. Let’s soar higher than ever in 2025!

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  • View organization page for Birdeye, graphic

    437,533 followers

    As we wrap up the year with just two clips to go, we’re reflecting on how much we’ve learned from the search and review world. It's time to evolve! As Steve Wiideman, Co-Founder & CEO of Wiideman Consulting Group, points out, we're moving beyond simple keywords. Today's search is about understanding user intent and creating content that resonates with your audience's natural language. Remember, people don't think in keywords - they think in phrases and questions. Adapt your strategy to match this shift, and watch your content engagement soar! 📹: How to Prepare Your Business for Local Search in 2025 Watch the full session here: https://birdeye.cx/a2xahr

  • View organization page for Birdeye, graphic

    437,533 followers

    Tyson Stockton, the COO of Previsible, shed light on the fact that AI's association with SEO is not a recent phenomenon. In fact, Google has been utilizing diverse forms and types of AI to enhance search quality for quite some time now. AI's significance is only becoming more apparent now with overviews popping up directly on the SERPs 🔎🌐. 📹: Local Search Expert Series: Decode AI's impact on SEO Stay tuned as we count down to 2025 with more top insights from this year’s webinars!

  • View organization page for Birdeye, graphic

    437,533 followers

    Local search marketing is evolving, and Google continues to play a major role in helping businesses get found. 🌟 Explore how the dynamic landscape of local search is changing and what businesses can do to stay ahead and connect with more customers. 📹: The State of Online Reviews: New Data, New Rules, Best Practices Watch the full session here: https://birdeye.cx/a2xahr Stay tuned as we count down to 2025 with more top insights from this year’s webinars!

  • View organization page for Birdeye, graphic

    437,533 followers

    We hope you had a wonderful holiday season! We are back with our top insights from this year’s webinars. With AI on a continuous rise, search result visibility is expanding. It's time to think about the mediums like Quora and Reddit where people consume content. 📹: Local Search Expert Series: Navigating the Google ecosystem for enterprise success Watch the full session here: https://birdeye.cx/a2xahr Stay tuned as we count down to 2025 with more!

  • View organization page for Birdeye, graphic

    437,533 followers

    Happy Holidays from all of us at Birdeye! ⭐ To our incredible team: Thank you for your hard work and dedication this year. Your passion and innovation are what make us leaders in delivering excellence. To our amazing customers: We’re grateful to partner with you on your journey to grow and succeed. Your trust inspires us to keep pushing boundaries and delivering the very best. Here’s to a joyful holiday season and an exciting year ahead. Wishing you all happiness, health, and continued success in 2025! 🎉

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  • View organization page for Birdeye, graphic

    437,533 followers

    AI search tools are changing how people find information. With searches happening across platforms beyond Google, businesses must adapt to meet their audience wherever they are looking. 🔍 📹: AI Success Series: Overcoming Business Challenges in an AI-First World Watch the full session here: https://birdeye.cx/a2xahr Stay tuned as we count down to 2025 with more top insights from this year’s webinars!

  • View organization page for Birdeye, graphic

    437,533 followers

    Controlling the narrative is key to protecting your brand’s reputation. 🔑 Learn why proactive reputation management is essential and how businesses can use it to build trust and credibility. 📹: Local Search Expert Series: How to Maximize Multi-Location Success with Google Reviews & Profiles Watch the full session here: https://birdeye.cx/a2xahr Stay tuned as we count down to 2025 with more top insights from this year’s webinars! #reputationmanagement #brandcredibility #googlereviews #multilocationsuccess #localsearch #onlinereputation #businessgrowth

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Funding

Birdeye 3 total rounds

Last Round

Series C

US$ 60.0M

Investors

Accel-KKR
See more info on crunchbase