Bandwidth Inc.

Bandwidth delivered 1.3 billion messages over Cyber Week 2024, powering critical conversions in the most important ecommerce week of the year. 🛍️ Talk to one of our experts about how we can help *you* send better messages in 2025:  https://lnkd.in/eCFCrUiE

Contact centers are full steam ahead with AI. But should you bring virtual agents on board? First, you’ll need to understand: 1️⃣ What they’re used for 2️⃣ Why they improve CX 3️⃣ How to intelligently deploy them Get the 101 in our blog https://bndwdth.co/3YpTK9h

🦉 Do you have the SMS insights you need to make smart decisions? From handset delivery receipts to messaging health alerts, Bandwidth can help you send smarter → https://bndwdth.co/48CgAhq

“Understanding metrics that drive messaging success is incredibly important to us. And Bandwidth has been super helpful in this process. One of the things that we talk to our customers about is the high delivery rates that we have with our service and partnership with Bandwidth.” - Dan Larsen, VP of Product at Dental Intelligence Inc. Here at Bandwidth, we’re committed to helping customers send healthier traffic every day. And that, in turn, allows companies like Dental Intelligence to uplevel their experience. Learn more about how Dental Intelligence is transforming patient engagement: https://lnkd.in/e9GgNadn

😩 Tired of latency, dropped calls, and lackluster support? Sounds like it’s time to switch to a better Voice API. With a network that gives customers 99.999% uptime, one universal platform, and the features you need to upgrade your CX, making switching is a no-brainer. Learn more about how our Voice API can uplevel your calls: https://bndwdth.co/3YRXVuL

Do you know if every single SMS campaign you're running is properly registered? Do you know which messages are getting blocked both at the provider and carrier level? What about bulk number lookup to make sure you’re not wasting money sending to landlines? Bandwidth knows your ROI will only be as healthy as your traffic. So we created our NEW Messaging Health Monitoring and Messaging Health Alerting tools to help senders get their messaging into shape! 🍎💪❤️ Check it out: https://bndwdth.co/3UEVjha

Healthcare providers face growing challenges—rising costs, staffing shortages, and no-show appointments. But SMS is here to help unlock efficiency. By replacing time-consuming calls, staff can focus on essential tasks and improve workflows. Plus, automated reminders keep patients on schedule, reducing revenue loss. 🗓️💵 Discover how texting can boost productivity and patient satisfaction. Check out our guide for practical tips on creating an efficient, compliant messaging program: https://bndwdth.co/3BcdLqF

The CCaaS market is fast-moving and complex. For contact centers facing a vendor evaluation, we believe objective insights and perspectives bring balance to your search. The 2024 Gartner® Magic Quadrant™ for CCaaS delivers analyst findings on recognized cloud contact center platforms. Their research follows specific criteria to analyze for an overall completeness of vision and ability to execute. Get your complimentary copy: https://bndwdth.co/4hLUcGG

Patients switch providers when their communications preferences are unmet. Read the 2024 patient communications survey and learn about the comms channels to make them stay→ https://bndwdth.co/3XUmVkD

While our US friends prepare their Thanksgiving meals, our UK friends are at Call & Contact Centre Expo in London! 🙌 If you’re at the show, come by our booth CC-F50 for a chat about: • Cloud contact centre migrations with Bring Your Own Carrier • Tackling interoperability at the call flow level • Reducing the impact of fraud and spam on revenue and CX   🗓️ Drop us a line to book a meeting at the show → https://lnkd.in/eqAJG44p #CallCentreEXPO