Cheers to new beginnings! 🥂 Happy New Year from all of us at Aptean. We wish you a year filled of achievements, growth and success! ✨
Aptean Respond
Software Development
Alpharetta, Georgia 1,355 followers
World-Class Case & Complaints Management
About us
Aptean Respond is a world-class case and complaint management platform that supports every role in your customer experience team—from front-line agents and case managers to team leaders and executives.
- Website
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http://aptean.com/respond
External link for Aptean Respond
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Alpharetta, Georgia
- Type
- Privately Held
- Specialties
- Complaints Management, Customer Experience, Customer Service, Complaint Handling, Case Handling, Compliance, and Regulations
Locations
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Primary
Get directions
4325 Alexander Dr
Suite 100
Alpharetta, Georgia 30022, US
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Get directions
Melbourne, VIC 3000, AU
Employees at Aptean Respond
Updates
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Supporting vulnerable customers requires more than compliance. In our latest webinar, experts shared insights on fostering empathy, training and data management. Read the highlights here: https://lnkd.in/gG6yCCkr #CustomerService #Compliance
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Don’t wait for regulators to step in. Join our webinar tomorrow with Elephants Don't Forget to learn how to strengthen complaint handling, boost customer experience and meet compliance standards: https://lnkd.in/e9QXz9H7 #CustomerExperience #Compliance
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Is your complaints handling strategy meeting your customers' expectations and regulatory requirements? Tune in to our webinar with Elephants Don't Forget next week and gain the insights you need to drive better outcomes: https://brnw.ch/21wNKjq #CustomerExperience #Compliance
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Close the gap on customer vulnerability! Learn how to spot vulnerable customers and provide the best course of action from three industry experts. Download our free eGuide for more insights: https://brnw.ch/21wO3nl #CustomerExperience #CustomerService
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Don't miss our webinar with Collaboration Network tomorrow to discover how Aptean's purpose-built #Software can help you drive regulatory #Compliance and better business outcomes with advanced complaints management capabilities: https://brnw.ch/21wMAGS #CustomerExperience
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Ready to better grasp customer vulnerability and meet the pertinent FCA requirements? Grab the opportunity to ask industry experts your key questions. They'll offer practical guidance on implementing the FCA’s customer vulnerability requirements in your organisation and leveraging the right technology in tomorrow's webinar: https://brnw.ch/21wNDjA #CustomerService #Technology
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The rising number of escalations to the FOS indicate a disconnect between existing complaints handling approaches and customer expectations. Join our upcoming webinar and discover how you can bridge the gap: https://brnw.ch/21wNKjq #CustomerExperience #Compliance
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Gain a deeper understanding of FCA guidelines on handling customer vulnerability. Sign up for our webinar and gain expert insights and best practices for supporting your vulnerable customers: https://brnw.ch/21wNFe0 #CustomerService #Technology
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