👋 As we wave goodbye to 2024 we want to say a huge THANK YOU to all of our customers for helping it be great! We look forward to your continued support in 2025. ✨ #2025 #AnsweringService #TreePlanting #TeamMeetups #AnswerConnect
AnswerConnect
Telecommunications
Portland, OR 1,598 followers
Keep your business human with 24/7 live answering 📞 Selected by Forbes as the Best Overall Answering Service 2024.
About us
We are the people-powered live answering service dedicated to being the voice of your business. Give your customers 24/7 professional support without the overheads of hiring in-house. Real connections deliver real results. 80% of callers will hang up when they reach a voicemail. With virtual receptionists ready to respond anytime, your customers receive personalized support in every call 👥 #PeopleNotBots Our virtual receptionists can also provide live chat support and appointment scheduling services to offer professional support across customer touchpoints 💬 Our distributed, 24/7 model means there's always someone ready to respond to your customer queries. We can handle your overflow calls, your after-hours calls, or every single one of your calls 📞 We leverage our experience in exceptional customer care to provide businesses with virtual support across industries. We're proud to serve successful businesses of all sizes, from start-ups to multinational organizations 💼 Are you a business owner or a franchisor? Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com
- Website
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http://www.answerconnect.com
External link for AnswerConnect
- Industry
- Telecommunications
- Company size
- 501-1,000 employees
- Headquarters
- Portland, OR
- Type
- Privately Held
- Founded
- 2002
- Specialties
- Answering Service, Appointment Taking, Order Management, Online Client Access, Web Chat Services, Reception Services, Lead Capture, and 24/7/365
Locations
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Primary
Get directions
PO Box 80040
Portland, OR 97280, US
Employees at AnswerConnect
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Natalie Ruiz
Chief Executive Officer. Lifelong Learner. Sharing What I Know & Leaving People and Places Better Than I Find Them - Let's Grow!📈🌻
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Stephanie Nelson
Sales Associate at AnswerConnect
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Karen Booze, CFE
Franchise Fanatic - Director of Biz Growth & Dev. - Stevie Award Winner - Award Winning ToastMaster - Linfield University Program Advisor Expert…
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Andrea Seelye
Customer Experience Expert | Leader | Learner | Introvert
Updates
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🎁 Gift yourself more time in 2025! Get in touch at 800-700-8888 to find out how AnswerConnect can help. 💫 #MoreTime #BusinessTips #ClientReview #ClientTestimonial #AnswerConnect
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Get more time off the phone to focus on what matters most in 2025! ⭐️ Get in touch at 800-700-8888 to get started. #AnsweringService #MoreTime #WorkLifeBalance #WorkFocus #BusinessTips #AnswerConnect
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Ready to elevate your communication game? 📞✨ Discover how to master phone skills, build rapport, and handle tough calls like a pro. Dive into our latest blog for actionable tips to create exceptional customer experiences! [Link in comments] #BusinessBlog #PhoneSkills #GrowYourBusiness #CustomerCommunication #CustomerService #AnsweringService #AnswerConnect
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According to 80% of customers, the experience you provide is just as important as the product/service that you offer. Don't curve corners when it comes to delivering great service. ⭐️ Get in touch with us at 800-700-8888 to learn how we can help level up your customer experience. Source: Salesforce #BusinessTips #CustomerService #AnsweringService #AnswerConnect
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Increase customer happiness, capture every opportunity and watch your business grow. 🌱 #AnsweringService #CustomerSupport #CustomerService #WorkLifeBalance #AnswerConnect
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Small actions, big results! 📈 The Compound Effect by Darren Hardy reveals how consistent, incremental changes can transform your business and life. We've loved reading this book and highly recommend it to anyone wanting to build a more successful 2025! Let us know what you think! 📚✨ #LearningRecommendation #SmallChanges #DarrenHardy #TheCompoundEffect #BusinessGrowth #BusinessBooks #AnsweringService #AnswerConnect
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Turning values into action. 🌟 Over 1.7 million trees planted and countless hours dedicated to giving back - small efforts creating big ripples of positive change. 💚 Explore how AnswerConnect is making sustainability and community a priority in this message from CEO Natalie Ruiz. 🌲 #GivingBack #Sustainability #Teamwork
Chief Executive Officer. Lifelong Learner. Sharing What I Know & Leaving People and Places Better Than I Find Them - Let's Grow!📈🌻
While counting my blessings this holiday season, I want to call out how grateful and proud I am to work at AnswerConnect. There are many reasons, but today, I want to share how we put our budget, time, and effort where our values are. Giving Back isn’t just a buzzword here—it’s a core value we live every single day. ⭐ Each month, we plant a tree for every client and employee. 🌳 To date, that’s an incredible 1,700,835 trees planted. These trees help restore forests, improve air quality, and combat climate change, making a tangible impact on our planet. But giving back doesn’t stop there. Every AnswerConnect employee receives paid giving back time to pour into their local communities, and support causes they’re passionate about. Whether volunteering at food banks, mentoring youth, or cleaning up local parks, our team is making a difference. 🩷 This is another reason why I truly believe great businesses can be a catalyst for the kind of change we want to see in the world. I’m grateful to work with a team that believes in giving back and puts action behind those beliefs. Every effort can create a ripple of positive change, no matter how small. 🌲 P.S. When we started planting trees, many people thought it was weird. 🤣 They thought our initiative would make little impact and questioned the allocation of time and resources... It's amazing to see how the sentiments change when you do something over a million times! 💪
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What do Amazon, Southwest Airlines and Apple all have in common? A great customer service philosophy! 🌟 A customer service philosophy helps you achieve more than great customer service; it can increase customer loyalty, give you a competitive advantage and align employees around a vision. Check out our latest blog to gain actionable tips on how to create your own! ✍🏼 [Link in comments] #BusinessBlog #AnswerConnect #AnsweringService #CustomerService
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We're proud to offer our clients 24/7 support from real people! 📞 Thank you for your kind reviews. 💫 #Testimonial #AnsweringService #AnswerConnect #GrowYourBusiness #BusinessTools
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