Advanced Call Center Technologies, LLC

Struggling with complex sales cycles? Let AI lead the way. ACT’s AI-powered B2B and B2C solutions are designed to optimize your sales performance, turning challenges into opportunities. By blending innovative technology with personalized strategies, we’re redefining what success looks like. 🔗 Dive into the details: https://lnkd.in/e_9-hdkw #Sales #EmployeeOwnedBPO Hunter Croft Zabrina Doerck Adele Fransko Tiffany Clanton Samantha Grace Maschmeyer Matt Mattie Matthew Bowman, MBA Colin Graf

✨ Here’s to 2025! ✨ Grateful for the successes of 2024 and excited to keep growing, innovating, and making an impact. Let’s OWN this year together! #HappyNewYear #WeOwnThis

Can you guess how many holiday cards our incredible ACT community created for our military heroes? 🎄✉️ Over 600 heartfelt cards were collected to brighten the season for those currently serving and unable to spend the holidays with their loved ones. A huge thank you to everyone who contributed to spreading joy and gratitude to those who serve. #HappyHoliday #ACTHeroes Hunter Croft Zabrina Doerck Adele Fransko Tiffany Clanton Matthew Bowman, MBA Colin Graf Samantha Grace Maschmeyer Matt Mattie

Happy Holidays from our team to yours! We hope your holiday is filled with joy, laughter, and quality time spent with those you love. 🎄 #HappyHolidays #TeamACT

Delivering exceptional, cost-effective technical support consistently across all channels is one of the biggest challenges technology companies face today. That’s where ACT steps in. With our Total Experience Formula™, AI-powered solutions, and scorecard-driven results, we redefine what technical support can achieve. From seamless multichannel support to actionable data insights, we provide tailored solutions that enhance customer satisfaction and retention. Read more now: https://lnkd.in/e3jGutE8 #TechnicalSupport #AI #CustomerCare #Innovation #CX Hunter Croft Zabrina Doerck Adele Fransko Tiffany Clanton Colin Graf Matthew Bowman, MBA Samantha Grace Maschmeyer Matt Mattie

Success isn’t found in smooth skies; it’s in facing the wind head-on. Use every obstacle as your lift this week. #MotivationMonday #FuelYourFire

Why Concierge Services Are the Secret to Exceptional Customer Care💡 In today’s competitive landscape, delivering VIP treatment isn’t just an option—it’s essential. At ACT, we redefine concierge services with our AI-enhanced approach, combining personalization, efficiency, and data-driven precision to meet the unique needs of high-value customers. Learn More👉🏼 https://lnkd.in/edHG85UY #CustomerExperience #ConciergeServices #CX Hunter Croft Zabrina Doerck Adele Fransko Tiffany Clanton Samantha Grace Maschmeyer Matt Mattie Matthew Bowman, MBA Colin Graf

This year, our furry friends took center stage in ACT’s Pet of the Month spotlights, a favorite feature in our monthly newsletter that brought smiles and countless "awww" moments. 🐾 As we wrap up 2024, we're excited to share a few of our teammates' four-legged companions! #PawprintsOf2024 #ACTPets Hunter Croft Zabrina Doerck Adele Fransko Colin Graf Matthew Bowman, MBA Tiffany Clanton Samantha Grace Maschmeyer Matt Mattie

Strength isn’t just about overcoming—it’s about believing you can. Let your optimism lead the way! #MondayMotivation

Goodhart’s Law reminds us that metrics should guide outcomes, not replace them. Our balanced, data-driven strategy ensures that metrics drive meaningful results—like personalized service, higher satisfaction, and long-term growth—avoiding the common pitfalls of misaligned KPIs. Learn how ACT measures what matters: https://bit.ly/3D8Cr4u #KPIs #CustomerExperience #EmployeeOwnership #BusinessStrategy Hunter Croft Zabrina Doerck Adele Fransko Colin Graf Tiffany Clanton Matthew Bowman, MBA Matt Mattie Samantha Grace Maschmeyer