📣 Data security and SOC compliance have never been more critical. Safeguarding your constituents' privacy is essential to maintaining trust and integrity. Watch this short video to discover how SOC-2 compliance can enhance data protection in court systems. 🕵️ Like what you see? Read the full blog here https://hubs.li/Q02_YH0K0
ACF Technologies
IT Services and IT Consulting
Asheville, NC 2,812 followers
Customer Experiences Designed for a Virtual World
About us
Our mission at ACF Technologies is to help you create a better customer experience through queue management, BPM, virtual check-in, appointment scheduling, wayfinding, marketing one to one and machine learning technologies. Developed with your customer’ comfort in mind, our platform takes the pressure off your staff by allowing patients to check-in quickly and easily. Reduced wait times improve the customer experience, while customized metrics improve your operations. Organizations can access real-time insights into customer journeys, and use this information to improve their experience. Customer Experience Management innovations include: Digitally transform the customer experience Take advantage of the new engagement technologies Optimize front and back office processes Learn and respond to consumer behaviors Drive more revenue based on cost reduction and increasing loyalty Increase customer satisfaction Analytics for leaner processes and cost reductions Information and product offerings specific to individual clients
- Website
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http://www.acftechnologies.com
External link for ACF Technologies
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Asheville, NC
- Type
- Privately Held
- Founded
- 2003
- Specialties
- customer experience management, queue management, customer journey management, patient flow management, digital signage, omnichannel integration, customer feedback systems, virtual queuing, patient experience management, customer flow management, citizen experience management, Digital Transformation, Appointments scheduling, Virtual CheckIn, and Get In Line Online
Locations
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Primary
Get directions
64 Peachtree Road
Suite 201
Asheville, NC 28803, US
Employees at ACF Technologies
Updates
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If you didn't know, ACF is a proud sponsor of the CX Insider podcast. 🎙️🙌 The CX Insider team is excited to present their very first Christmas Special episode!🎅🎄 Packed with entertaining games, delicious mince-pie tastings, and brand ratings (plus some festive hats), this is one holiday treat you absolutely can't miss! 🎉Check it out now: https://hubs.li/Q02-zSss0 #podcast #christmas #happyholidays #customerexperience #christmasspecial
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Transform your customer service with secure, real-time interactions. ✅ Swipe through for 5 reasons why your business needs to embrace video solutions today! 📥 Ready to get started? Download the brochure to learn more! 👇 https://lnkd.in/dcywtwue
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📣 ACF is dedicated to transforming customer and employee experiences across diverse industries. Integrating an OABS into court systems offers significant advantages, including streamlined operations, reduced inefficiencies, and enhanced services for both the public and legal professionals.👩⚖️ Move beyond outdated practices and embrace digital transformation to achieve greater efficiency and effectiveness today. 📱 Contact us to learn more or read the full blog here: https://hubs.li/Q02_YLJt0
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💡 Struggling with no-show appointments? No-shows impact revenue, resources, and customer satisfaction. Learn how proactive strategies like multi-channel communication, flexible scheduling, and real-time data analytics can transform your appointment management! 🕒✨ ⬇️ Learn more below! ⬇️ #appointmentbooking #customerexperience #customersatisfaction #digitaltransformation
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💡 Let us help you eliminate these pain points! Download our FREE Queue Management Guide to learn how 👇 https://lnkd.in/dnDEVX7E
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⚡ CHALLENGE TIME: Can your video appointment solution do ALL this? ✅ Secure live video calls with customers and patients ✅ One-click access for staff and customers ✅ Real-time productivity dashboards ✅ Screenshare capabilities for enhanced visualisation If not, it’s time for an upgrade. Download our free brochure to learn how ACF can help! 👉 https://lnkd.in/dcywtwue
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Modernize your court system with configurable online forms! Here’s how they can transform your processes: 📋 Streamline Data Collection: Reduce errors and speed up case handling with tailored forms. 🌐 Boost Accessibility: 24/7 access and multilingual support for inclusive legal services. 🔒 Enhance Security: Protect sensitive data with encryption and audit trails. ⏱️ Save Time: Automate workflows to reduce workloads and speed up resolutions. Ready to take the next step? Let’s reimagine the court experience together. ⬇️ 🤝
Modernizing Court Systems: How Configurable Online Forms Enhance Efficiency and Accessibility
ACF Technologies on LinkedIn
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🌟 Take Customer Service to the Next Level with Personalization Personalization is more than using someone’s name—it’s about: 💡 Clear communication that eliminates guesswork. 💡 Offering customers their preferred service channels. 💡 Asking the right questions to gather insights. 💡 Speaking their language, literally and figuratively. ⬇️ Want to create memorable experiences that build loyalty? Start personalizing! ⬇️ https://lnkd.in/g4hRNhK3 #CustomerExperience #Personalization #CXTips
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🎯 How great is your scheduling process? Let’s find out! 🎯 Don’t settle for inefficiency. Download our FREE Appointment Scheduling Brochure now to see how you can level up your business 👉 https://lnkd.in/dKUCUnHg