You've received feedback in Commercial Real Estate. How can you avoid the most common professional mistakes?

To avoid most mistakes, follow the basics: - Listen more than you speak. - Prepare, prepare, prepare. - Take great notes. - Be thorough. Learn from the mistakes you do make, so you don't make the same one again.

Although I won’t say the customer is always right, make them think they are. If you haven’t delivered, don’t antagonize further - hold up your hand and ensure it gets fixed - learn from the shortcomings of that experience and make damn sure it doesn’t happen again - we can only learn from our mistakes and drill home this message to your teams so it doesn’t happen again in the form. Acknowledge there are two sides to every story and your side might not be correct all the time. Don’t take things personally as it’s business after all, but make sure you don’t make that same mistake again.

How to avoid common professional mistakes: 1. Be humble enough to admit your mistake, smart to learn from them and mature to correct/ rectify/ find possible solution or mitigants to them. 2. Accept constructive criticism for it will help you to avoid repeating the mistake and will be beneficial for your long term professional development. 3. Hear more of others as it is possible that some information/ negotiation may help benefit your work/ your client's requirement. 4. Keep a note/ checklist of your mistakes with its solution/rectification to avoid repeating the same in future. 5. Learn from others mistakes too and avoid repeating them in your work/ negotiations.

Its not possible that in beginning you can not make mistakes. Every day you learn new thing whether you are new or old , learn from your mistakes and most important do your homework and always surround yourself with good and experienced people.

Been in this business 49 years and have discovered that, no matter how long you’ve been in, everyday is a school day. Never stop learning

Lack of Due Diligence Solution: Always perform thorough research on properties, market conditions, and legal requirements. This includes reviewing title history, zoning laws, environmental reports, and lease agreements. Failing to Understand Client Needs Solution: Take the time to listen to your clients and thoroughly understand their goals—whether they are investors, tenants, or developers. Tailor your approach to meet their long-term objectives, not just the immediate deal. Neglecting Relationships Solution: Networking is critical in commercial real estate. Build and maintain strong relationships with clients, brokers, lenders, and other stakeholders. Provide value and follow up even after deals close

Asking feedback is simple Accepting is difficult. Most would start to argue and the client would step back. 1. Accept whole heartedly, listen and then agree. Beyond that, add a reason (only if you have to). 2. Reflect upon feedback and relay it to team if needed. Make improvements where needed. 3. Go back to the client to let them know that you have worked on the feedback. Rinse and repeat.

Listen way more than you speak, especially in the negotiations phase! You can find out way more by listening than speaking!!

feedback 👌important Accepting feedback and dividing them helps reveal the things that need to be developed, whether personal or practical. To develop your personal skills and your project.

One thing I’ve found helpful is to aim for always creating win-win solutions. If only one side is winning, it’s not a ‘deal’, it’s a dictatorship!

To avoid analysis mistakes in commercial real estate, ensure accurate data collection, verify assumptions, and conduct comprehensive market and financial analysis before decision-making.

Pay attention to feedback from clients, colleagues, and mentors. Use it constructively to refine your approach and improve your service. By fostering open communication, I can identify potential issues early and adjust our strategies accordingly. This collaborative approach helps ensure that we learn from each project, minimizing the risk of repeating mistakes.

In CRE brokerage, there are very few situations that are exactly the same. When receiving feedback, it’s important to recognize if the feedback came as a result of something deal specific or if it came about because of a fault in your process. Once determined, Adjust accordingly

Analyzing feedback critically is a crucial step toward making meaningful improvements. In commercial real estate, it’s especially important to discern whether the feedback is constructive, relevant, and grounded in objective observations. For example, if the feedback touches on negotiation skills, you might break it down further—was it about communication style, the ability to compromise, or knowledge of contract terms? By dissecting feedback into actionable components, you can focus on areas with the most impact, such as improving client interactions or refining market analysis techniques. As a result, you’ll be better equipped to create a plan that targets your professional development in the commercial real estate market.

Es esencial también priorizar los comentarios más relevantes. No todos los comentarios tendrán el mismo peso, así que identifica cuáles impactan más en tu trabajo. Al centrarte en las áreas clave, puedes implementar cambios más efectivos y ver resultados más rápidos.

Criticism can often shed light on a "need" or concern of a client that was not managed fully. Analyzing feedback (good & bad) with intent to improve results in improvement. Negative feedback is the most useful to elevating your game.

Your goals should be attainable but you should have to stretch to get them. And then when you get them realign to some bigger goals. Rinse and repeat. If you can make $100,000 a year,set your goals at $1,000,000. If you only make it half way guess what? You made 5 times what your original goal was. When you think you can't make a certain amount ask yourself if someone else in your field is making that kind of money. If they are, then why not you?

To effectively manage a commercial real estate transaction, it’s important to first establish a clear structure from beginning to completion. This includes identifying objectives, creating a timeline, preparing offers, and securing financing. Once the process is mapped out, due diligence for legal, financial, and physical inspections can be conducted efficiently, ensuring no time is wasted while maintaining focus on essential details. This structured approach minimizes risk and ensures smooth transaction completion.

Set clear goals and leverage OKRs (Objectives and Key Results) to keep you on track. Feedback, whether from clients, colleagues, or market performance, is invaluable for refining your approach, but turning that feedback into meaningful action requires well-defined objectives. Start by setting specific, measurable goals that align with both personal and organizational priorities. Using the OKR framework, break down each objective into actionable key results—clear metrics that indicate progress toward your goals. Regularly reviewing and adjusting your OKRs based on ongoing feedback allows you to stay agile and focused, helping you prioritize impactful work and minimize errors.

Setting SMART goals is a powerful way to transform feedback into actionable steps. In commercial real estate, where the landscape is dynamic, having clear and focused goals will allow you to continuously refine your expertise and performance. For example, if feedback highlights the need to improve market knowledge, a SMART goal could be: “Attend two industry webinars and read three market analysis reports monthly for the next six months to enhance my understanding of current trends.” This goal is specific (focuses on webinars and reports), measurable (two webinars and three reports monthly), achievable (fits within your schedule), relevant (related to your professional growth), and time-bound (set for six months).

After analyzing, if the feedback has merit as to your activities; set measurable goals with an accountability partner to improve. Some skills are enhanced by training, some through coaching, and all through assessment.

Use a técnica SMART, mas vá além: busque novos feedbacks ao longo do tempo e também teste novas variáveis de aplicação para expandir os efeitos dos pontos de melhoria. Avalie não apenas o "caminho e seus pontos de verificação", mas diversifique as aplicações para aprimorar outros aspectos que a princípio não seriam alterados pelo feedback. Use os pontos de checagem para mensurar os melhores aspectos das mudanças.

ABCs of Goal-Driven Growth Feedback is only useful if you translate it into concrete goals. A. SMART goals: Use the SMART framework (Specific, Measurable, Achievable, Relevant, Time-bound) to turn feedback into clear objectives. B. Focus on key areas: Set goals that address the most critical feedback points first. C. Regular check-ins: Revisit your goals periodically to measure progress and make adjustments. Turning feedback into goals gives you a roadmap for growth and ensures consistent professional development.

Transform feedback into SMART goals—Specific, Measurable, Achievable, Relevant, and Time-bound—whether it’s improving market knowledge or refining client communication, ensuring focused progress.

In commercial real estate, setting clear goals is essential, but it’s just as important to design a strategy for achieving them while anticipating potential obstacles. Every transaction is unique, and that’s the beauty of the industry—each deal is a learning experience. By using market data to guide your strategy and preparing at least two backup options (Plan B and C) for challenges that might arise, you’re already 90% of the way to success. This approach not only keeps you on track but also reduces stress, allowing you to adapt confidently to whatever comes your way.

Here's my #1 piece of advice when it comes to learning about commercial real estate. Turn off the TV. Read. Join training programs like Michael Bull, top dog and black belt. Work on getting your CCIM. Listen to podcasts when you work out and listen to audible when you are driving. Everyday work on being a sponge that simply cannot absorb any more. Lastly, buy some of your own Real Estate. There is no better way to learn than to be a buyer. Go build an empire!

Regardless of duration of success, business is always evolving. To excel, you most continue to self-educate through learning, mentorships, observations of oneself, and shadowing others with the skill set you desire. If you are not moving forward (evolving), you are going backwards as the playing surface is advancing .

Learn To Lead - Key Steps Education is your greatest asset for avoiding mistakes in CRE. 1. Stay updated: Regularly learn about market trends, zoning laws, and new CRE technologies. 2. Take specialized courses: Enroll in courses that strengthen weak areas highlighted by feedback, like negotiation or investment analysis. 3. Learn from others: Connect with mentors or peers in the industry to gain practical insights and advice. Pursuing education based on feedback ensures you stay sharp and adaptable in the competitive CRE landscape.

Continuous education is indeed critical in the fast-paced commercial real estate (CRE) industry. With evolving market conditions, emerging technologies, and changing regulations, staying up-to-date through learning ensures that you remain competitive and well-equipped to provide the best service to clients. Feedback highlighting gaps in knowledge or technology proficiency is a prime opportunity to invest in courses on topics such as data analytics, proptech innovations, or market forecasting. Enrollment in courses that offer insights into AI-driven property management systems or sustainability in CRE can help you gain a competitive edge. Workshops or certifications—like the Certified International Property Specialist (CIPS) can also help

Estude todos os dias. Você assiste a um filme? São 2 horas de estudo. Estude todos os dias, sem desculpas, e em até dois meses você terá formado um hábito de estudo. Prefira tudo online, assim não perderá tempo de deslocamento ou desculpas de horários. Foque em criar o hábito. Sua mente sentirá falta de estudar... e você se sentirá aliviado e satisfeito ao estudar. Converse com terceiros sobre o que aprendeu e retenha a satisfação de ensinar a outros e ser reconhecido por isto. Encontre meios de gerar em sí uma conexão emocional de prazer pelo estudo. Ensine nas redes sociais o que aprendeu. Dissemine conhecimento e terá cada vez mais emoções positivas que o motivarão a se aprimorar num ciclo produtivo e positivo.

Stay competitive by pursuing courses, workshops, or mentorships to address knowledge gaps or learn new CRE technologies. Continuous education adds to your value and keeps you up-to-date in an ever-evolving industry.

Real estate is a constantly changing field, and you can never stop learning. It’s not just about understanding the details of deals, loans, or taxes—it’s about adapting to new tech, improving how we communicate, and even understanding the people we work with. Every client is different, and you never know what you’re going to face, so staying on top of your game is key. Continuous learning helps you build trust and show clients that you’re not only knowledgeable but also ready to meet their unique needs. It’s all about growing and staying ahead, so you can always offer the best experience possible.

To really master a skill, teach it. Explaining something to someone else forces you to make even the most complex or arcane concepts crystal clear, practical, and relevant. Teaching is like holding up a mirror; it shows you knowledge gaps you never knew you had. Answering questions is great exercise; it sharpens your skills and pushes you to think on your feet. Bonus: sharing your skills, expertise, and experiences not only helps lock in and enhance what you know - it gives you the satisfaction of helping others improve and grow, too.

Sharpen the Edge Practice makes perfect, and refining your skills is essential for CRE success. 1. Role-play scenarios: Practice handling challenging CRE negotiations or client interactions based on feedback. 2. Apply feedback immediately: Use real-world opportunities to implement suggestions and measure their impact. 3. Track progress: Keep a record of improvements in key skills and areas where you’ve successfully applied feedback. Consistent practice helps you integrate feedback and refine the skills that matter most in CRE.

Two types of practice are key to success. First is "pre-gaming". Practice and role play to improve your "muscle" memory when addressing situations. Second is "live fire". There is no substitute for being in the game and to succeed, you must define the "win" before you start. Assess the interaction and write down your objective for having this interaction. This is the "win".

Actively incorporate feedback by practicing skills such as negotiation or presentation in a low-stakes setting. Repeated practice builds confidence and effectiveness, crucial in high-impact CRE interactions.

If I may add a perspective from my own background - in the military, we always conducted lessons learned after operations ir exercises. It was one of the main ways we avoided repeating mistakes. Everyone participated because we knew diverse perspectives matter. I've found this approach incredibly valuable in commercial real estate too. Making reflection an ongoing part of your professional routine can be transformative. Regularly assessing how you're integrating feedback into your work and what results you're seeing can make a huge difference.

Remember the mirror is a liar. When you look in the mirror either literally or figuratively it's usually telling you that you are worse than you are or better. Pick the middle. You're probably not as bad as you think and you're probably not as good either. Pick the middle and then get busy trying to improve and grow.

Regular reflection is powerful. By setting aside time to reflect, you can ask yourself critical questions: Are your new skills leading to better negotiation outcomes? Have you noticed an improvement in client interactions, or is your market analysis now more accurate? These reflections help you validate that the feedback you’re acting on is translating into real-world results. Moreover, reflecting allows you to spot new areas for growth or adjustments you might need to make. This ongoing cycle of feedback, improvement, and reflection creates a dynamic process for continual professional development, keeping you adaptive and focused on long-term success in commercial real estate.

Always conduct comprehensive research and analysis before making decisions. This includes property evaluations, financial assessments, and understanding the local market to minimize risks.

Incorporate reflection to gauge how well feedback has been implemented and what results it’s yielding, such as better client relationships or more closed deals. Regular reflection identifies new growth areas and reinforces continuous improvement.

Personal introspection has been advocated as being useful for one's mental health. The same practice can be applied to one's professional life. This practice when performed at 6-month intervals is effective at gauging the important questions. "How is my team treating me?" "Is my boss receptive to my efforts? Providing feedback?" "Does the firm's culture and trajectory align with my personal career goals?". This professional introspection is key to staying on track or determining that the current company you work for might not be the best fit for you. Performing these reflections at 6-month intervals is a great strategy because it allows for adjustments without feeling rushed or stuck in an unsatisfying situation for too long.