⚡Establish consistent communication with the Golf Shop: Leverage the golf shop as a conduit of information. ⚡Open Houses: Show members firsthand the conditions and needs of your maintenance facility. This can foster understanding and support for necessary upgrades and better working conditions. ⚡Member Surveys: Use surveys to understand member preferences and align your practices accordingly. ⚡Collaborate with marketing specialists: Many clubs now have marketing or communication specialists. Leverage their skills to enhance your communications, whether through polished brochures or engaging videos created using tools like Canva. ⚡Short, targeted videos: These can effectively communicate key messages to decision-makers.

Educate your customers in subtle ways. Golf is about learning and recognizing subtle changes. When your customers care and know how a healthy course is built and maintained, most customers will take of their golf course. Also make it easy for your customers by providing the little things, like trash receptacles, sand bottles, and course marshals. Small investments in keeping your customers informed, educated, and engaged, can have a high return on investment if utilized wisely.

Go through the proper channels...start with the G.M. , run your ideas by him first. Just remember you don't own the golf course. So don't jump the gun, get the boards approval. Ten minds can make stuff happen. Teach your fellow employees attention to detail 👌

One thing I have found helpful is experienced professionalism in utilizing your tools in budgeting, communication, time and materials, time management, preventative maintenance, safety, and striving for good common goal results. Executing things to do list. Writing daily logs, and taking clear notes. Establishing an experienced team that can be reliable meeting deadlines and course maintenance obligations in a timely manner for members and daily business.