You're debating feature importance with stakeholders. How do you convince them to see your perspective?
To get stakeholders on board with your perspective on feature importance, you need to present your case effectively. Here's how to do it:
What strategies have worked for you in stakeholder discussions?
You're debating feature importance with stakeholders. How do you convince them to see your perspective?
To get stakeholders on board with your perspective on feature importance, you need to present your case effectively. Here's how to do it:
What strategies have worked for you in stakeholder discussions?
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One thing I have learned as a product manager is the importance of aligning features with business and user impact. When debating feature importance, I focus on presenting data-backed insights. I highlight metrics like user engagement, revenue potential, or market demand to demonstrate why a feature matters. Using frameworks like RICE (Reach, Impact, Confidence, Effort), I quantify the value and prioritize objectively. I also actively listen to stakeholders’ perspectives and identify overlaps in goals, framing my argument to address their concerns. By staying collaborative and outcome-focused, I create alignment and ensure the best decisions are made for the product.
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Convincing stakeholders about a feature’s importance doesn’t have to be tough if you keep these steps in mind: 1️⃣ Start with Data: Show numbers like engagement or retention. Pair it with real user feedback to tell a clear story. 2️⃣ Tie It to Goals: Explain how the feature helps the business grow or improves ROI. 3️⃣ Think About Users: Focus on how it solves their problems or makes their lives easier. 4️⃣ Work Together: Involve stakeholders early, listen to concerns, and address them upfront.
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In my experience, convincing stakeholders requires a mix of logic, empathy, and alignment with shared goals. Here’s how I approach it: 1.Use data-driven arguments: I rely on metrics, user feedback, and market research to show the potential impact of a feature. Numbers often speak louder than opinions. 2.Align with business goals: I connect the feature to strategic priorities, demonstrating how it drives revenue, growth, or other key objectives. 3.Highlight user benefits: I emphasize how the feature solves user pain points or enhances their experience, which often resonates with stakeholders.
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I recall a time when a client insisted on adding flashy features to their SaaS product to “outshine competitors.” Instead of debating, I invited stakeholders to a user session. As customers interacted, their pain points became glaringly obvious features they already had were underutilized. Then, I modeled outcomes while focusing on existing strengths drove engagement up 30%. I always ground my argument in user data and long term impact because, in SaaS, features don’t win while delighting users does.
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Even before convincing them, set the context. Begin with an overview of the product roadmap and vision and how various features contribute to the vision. Explain to them the value the feature is going to add to your customer's lives and the ROI it will be generating for you.
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To convince stakeholders of the importance of specific features, I would start by aligning the discussion with the project’s overarching goals, demonstrating how the chosen features directly contribute to these objectives. I would present data and insights that highlight the potential impact of these features on key performance indicators, such as user engagement, revenue, or customer satisfaction. Additionally, I would ensure to address any concerns by explaining the rationale behind prioritizing certain features, backed by user feedback or market research. By showing how these features solve real problems and add tangible value, I can foster understanding and agreement among stakeholders.
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Data-Driven Insights: I present metrics and user feedback to illustrate the feature's potential impact. For instance, I share how similar features have driven user engagement metrics up by 25%, showing both qualitative and quantitative benefits. Alignment with Strategic Goals: I clarify how this feature fits into our broader product strategy, linking it to key business objectives like increasing market share and enhancing customer satisfaction. This establishes a clear connection between the feature and company success.
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Align the stakeholders' requests with product and business outcomes. This creates objectivity and ensures that each feature prioritized serves the best interest of the product. Support your prioritization with quantitative and qualitative data and user feedback to validate your decisions. Align them with business and product KPIs where possible. Openly discuss with stakeholders in understanding why they might disagree with you. Their insight is always important as they might be privy to things in market that you might not be.
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Artefacts are everything. Getting any data that backs your feature's need and impact is going to speak louder than any other action. Once done, start building the narrative around why this would contribute to the "north star" outcome which would benefit the business. Time and again it's a matter of a fact that feature factories fail - because user experience is king. Make sure you imbibe this throughout your narrative, be supportive of their feedback & watch things work out in no time!
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When debating feature importance with stakeholders, use data-driven arguments, user feedback, and prototypes to support your perspective. Align your viewpoint with the company's goals and be open to understanding stakeholders' concerns. Continuous communication and a collaborative approach can help build consensus and find the best solution.
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