First I would try to learn the new technology myself. Once I am confident with the new tool, then I can share my experience and guide my team demonstrating the tasks step-by-step and allow them to practice each one. Until they can fully understand the new technology and apply it efficient.

I think to be told a Global Systems SOP looks like it was written for a 10 year old was one of the biggest compliments I could be given as a global SOP writer and trainer. We work with a diverse network of colleagues, and making training and instructions fit for all users is the most important part. From there being an SME and understanding mentor/coach, allows the colleague to be guided through the change curve allowing them to feel empowered to do walking out of the training session. I also think giving the trainee permission to be ready to go it alone on their terms, allows for use confidence. With a lot of focus on human performance these days, making instructions concise with visual aids, ensures consistent execution.

To guide a team member struggling with new technology tools, I’d start by assessing their current understanding and identifying specific challenges. Breaking the process into manageable steps can make learning less overwhelming, focusing on practical features that relate to their daily tasks. I’d also offer hands-on support, whether through demonstrations or screen-sharing, and connect them with helpful resources like training videos or documentation. Encouraging open communication and celebrating their progress can boost confidence and reinforce a growth mindset, helping them feel supported and capable as they adapt to the new tools.

Here are some steps I would follow: - Learn the technology and become an expert. - Create a simplified step-by-step training plan. - Demonstrate the use of the technology with the team member, using the training plan. - Allow the team member to practice the technology in your presence, using the training plan. - Provide feedback

Organize various training sessions to familiarize them with the new software and tools. Ensure these sessions are comprehensive and cover all essential aspects of the tools.Provide opportunities for hands-on practice during the training sessions. This helps team members gain confidence and practical experience with the new technology.Create a structured plan for product development and system updates. This plan should include regular check-ins and updates to ensure continuous learning and adaptation.By implementing these strategies, you can help your team member successfully adapt with the new technology tools.

Firstly Need to evaluate the complexity of tech needed and level of expertise required for the role should be mapped once the right level and capability is mapped I would start with open communication and chalk out a plan with the member Apart from the three mentioned additionally we can also explore - to pair up with other expert in that tech - levy sometime for gaining the expertise - try and provide for more on the job tasks - starting with small and simple tasks

Simple, have a young 10 year old boy come in and show grandpa or grandma how to do what’s needed. I 💯 agree that tech can be confusing. My grand babies can do more. So I find out what skills he really has and have someone help him understand. Usually it’s not that they are not smart enough, it’s they haven’t done it enough. Teach them and they can fish.

The mantra is simple Get the member to use it and use it and use it. You don't learn swimming unless you get into the water.😎 As a Supervisor, Colleagues you have to give space and means to access the tools. Help in ensuring in getting the right access , tool manuals etc Remember almost every thing can be learn. Where there is a will there is a way

I’d start by chatting with them to get a feel for what’s messing them up, so we can zero in on exactly what they need. Then I’d remind them it’s a marathon, not a sprint—technology takes time! Patience is key here. We all need to give ourselves a bit of grace because, trust me, everyone has been in that same ‘what am I even doing?’ boat at some point! So, deep breaths, lots of practice, and maybe even some cheers along the way! We’ve got this!