Your team member is resisting a new testing strategy. How can you get them on board?
When a team member resists a new testing strategy, it's key to address their concerns and encourage collaboration. To ensure a smooth transition:
- Discuss the benefits: Explain how the new strategy improves efficiency or outcomes.
- Offer support: Provide training or resources to ease into the new process.
- Acknowledge feedback: Show that their input is valuable and will be considered in implementation.
How have you successfully navigated resistance to new strategies within your team?
Your team member is resisting a new testing strategy. How can you get them on board?
When a team member resists a new testing strategy, it's key to address their concerns and encourage collaboration. To ensure a smooth transition:
- Discuss the benefits: Explain how the new strategy improves efficiency or outcomes.
- Offer support: Provide training or resources to ease into the new process.
- Acknowledge feedback: Show that their input is valuable and will be considered in implementation.
How have you successfully navigated resistance to new strategies within your team?
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Dr. Ramesh K Tumuluru(edited)
Testing strategy is not democratic process. Based on the complexity, criticality, timelines and the risk of failure the Test Manager decides the strategy in consultation with SMEs, Development Lead and Business. It is not the call of a tester. However, the tester’s apprehension should be considered. If it is genuine concern, then Test Manager should go back to drawing board. Otherwise he/she should fall in line
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I will start by genuinely listening to their concerns and understanding their perspective. I will clearly showcase how the new testing strategy can simplify processes, enhance results, and address the existing problem . I will offer hands-on support, such as training sessions or tools, to make the transition smoother.
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I would explain to the the - the requirements for the new test strategy - importance of having to introduce something new and its advantages - let them know how its beneficial to learn new strategies and incorporate them in our work for smooth transition
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To get a team member on board with a new testing strategy, start by understanding their concerns through an open conversation. Explain the benefits of the new approach, such as improving efficiency or reducing bugs, and provide real examples or data to support it. Involve them in discussions and decision-making to make them feel valued. Offer training or resources if they feel unprepared. Finally, propose a trial period for the strategy, showing flexibility to adjust based on feedback. Collaboration and clear communication can help ease resistance.
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I handled resistance by explaining how the new strategy would make our work easier and improve results. I provided training to help the team understand it better and asked for their feedback to make them feel involved. This helped build trust and made the change smoother.
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I’ll engage in a discussion to understand their concerns and then explain the advantages of the new approach with real examples by involving them in the transition and show how it enhances the team’s overall productivity.
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Santosh Singh
Customer Engineering at BrowserStack | Bridging Technical Solutions & Customer Success
To address resistance to a new testing strategy, start by understanding the team member’s concerns through open discussion. Clearly explain the strategy’s benefits with examples or data and address their specific challenges with solutions like training or mentorship. Involve them by seeking their input and assigning a meaningful role, ensuring they feel valued. Provide ongoing support, celebrate small wins, and regularly follow up to address new issues or adapt the approach. This fosters trust and encourages collaboration.
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Sourabh Kumar
Salesforce 4X certified | Sr Analyst at Accenture| Ex- DELOITTE USI(offices of the US)
I would first understand why we are shifting to the new tech. Is it just because everyone else is using it or is it the need of the project or anything else. After that the following points will be helpful in getting team members onboard: 1. Making them understand the new tech and creating hypothetical issues that the new tech can solve. 2. Once friendly with the tech, team members will be asked to brainstorm on how it is beneficial for the current project. 3. Group discussions, presentations and creating an environment where everyone can present their idea about the tech will help everyone understand the working of the tech and share views with each other. 4. I guess by now team members will be convinced enough to join.
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Well, if Im the one who devised the strategy then i would hold responsibility if anything goes on the wrong side or if it impacted negatively as this would at least ease the pressure out from them so they can work with confidence. Also if the strategy did work well then it's a great leap as It might boost the productivity. If not, then it is a learning curve that I would advise the team member that we can learn some real experience, because rectifying the mistakes and reiterating the strategy can be really helpful in setting the right strategy. By delineating the strategy and having a brainstorming session can be helpful in bringing the member onboard.
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Seeking Feedback and Adaptation: I actively seek feedback during and after the implementation of the new strategy, showing that their input is valued. If there’s valid criticism, I adjust the approach accordingly to make sure it works for everyone.
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