Your network just went down and clients are calling. Will quick fixes or long-term solutions save the day?
When your network crashes and clients are on the line, balancing immediate fixes with long-term stability is crucial. Here’s how to handle it:
How do you balance quick fixes and long-term solutions in network outages?
Your network just went down and clients are calling. Will quick fixes or long-term solutions save the day?
When your network crashes and clients are on the line, balancing immediate fixes with long-term stability is crucial. Here’s how to handle it:
How do you balance quick fixes and long-term solutions in network outages?
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Few things to keep in mind: 1.Identify and Resolve the Immediate Cause 2.BCP should be implemented, Redundancy & Failover Systems should be in place 3. Monitoring & Alerts, detect potential issues before they escalate, providing an early warning system. 4. Long-term Solutions (Prevent Recurrence): Conduct a post-mortem analysis to find the root cause of the issue.
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In the event of a network outage, quick fixes are essential for immediate relief. Taking action on root cause issues and implementing long-term solutions will make the network more reliable. In order to "save the day" and to ensure ongoing stability, it is important to deal with the immediate crisis.
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Quick fixes would be effective in ensuring that the business is up and running. Once the quick fix is applied, detailed RCA should be documented and the focus should be on how such issues can be better handled in future or if we can stop them from occurring in the first place.
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1.Identify the Cause of the network outage 2.Run client trough troubleshooting steps to Find out Cause of disconnection 3.Take required steps to resolve issue 4.keep client up to date with network outage and Time of Repair 5. Long-term Solutions
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