To troubleshoot an IoT device losing connectivity, check Wi-Fi signal strength, restart the device and router, update firmware, verify network settings, and consider interference or alternative protocols like Cellular, Zigbee, Z-Wave, or BLE.

IoT refers to 2 major terms: Internet & the things. So in the simplest way, if in case you are facing any such issues. Then the first most troubleshooting is to realise whether the issue is with either the internet or the things or both? So checking connectivity is the most basic thing to do initially which anyone & everyone knows. After realising the issue & its root cause, we can do the needful as per the requirement. In usual cases the internet is alright, the things which we are referring to here are sensors & actuators forming the network, exchanging signals & making the automation possible. So understanding the concepts of different IoT architectures & communication is a necessity or rather a homework before starting to troubleshoot.

🔸Check Network: Ensure strong Wi-Fi signal, reduce channel congestion, and monitor bandwidth. 🔸Update Firmware: Keep IoT devices and routers up-to-date. 🔸Reduce Interference: Eliminate physical barriers and electronic disruptions. 🔸Restart Devices: Reboot or factory reset devices if needed. 🔸Verify Settings: Confirm Wi-Fi credentials and protocol configurations. 🔸Inspect Power Supply: Ensure stable and sufficient power to devices. 🔸Monitor Logs: Analyze error logs for patterns. 🔸Test Connectivity: Switch to a different network or hotspot for testing.

'Connectivity' is a bit ambiguous as it might mean any of the many technologies involved. That in mind, a general approach traces back to the initial development stage. A good IoT device should have debugging features that can be interpreted by the end user A simple and effective solution would be something like an addressable led (like the ws2812). You sure can spare 1 GPIO pin and have an led with a limitless number of colors and patterns, each pattern can be used to show a type of error. Maybe red blink for mqtt disconnection OR fast Blue blink for failing to register to a cellular network. Users can use that to give a more accurate description of issues they encounter which will help in better troubleshooting or later revisions.

Troubleshooting an IoT device that keeps losing connectivity involves checking the network, power, and interference, restarting both the device and router, ensuring the device's software is updated, and reviewing security settings. If none of these steps work, I would reset the device or reach out to customer support for further assistance.

I encountered a similar issue regarding connectivity of edge devices in our company where I found the network issues due to the presence of dead zones that doesn't have signals and also a few cases due to more number of devices connected to single network. Finding and correcting these might solve the issues.

Para solucionar problemas de conectividad en dispositivos IoT,verifica primero la estabilidad de la red y la intensidad de la señal en la ubicación del dispositivo. Asegúrate de que el firmware esté actualizado y revisa la configuración de red para posibles conflictos, como direcciones IP duplicadas. Inspecciona los logs del dispositivo para identificar errores específicos.Si es posible, prueba con diferentes canales Wi-Fi o cambia a una banda menos congestionada. Reinicia los dispositivos y el router para resolver problemas temporales.Evalúa interferencias externas, como otros dispositivos electrónicos cercanos, y considera usar protocolos de comunicación más robustos.Mantén registros de los incidentes para identificar patrones recurrentes

Troubleshooting IoT Connectivity involves checking physical connections, evaluating device placement, analyzing network configuration, assessing signal strength and interference, updating firmware, managing network load, ensuring compatibility with protocols, using monitoring tools, and considering environmental factors. Reboot devices or perform a factory reset if issues persist, and seek manufacturer support as needed.

If the device stopped from running status, there are some of processes to check. First, check the connection. For example, wifi connection is good or not. Next, check the communication of device between server to find the error report. If the first two steps are not available, check the hardware about warning lamp. It might be signal interference. At the end, resolve the problems case by case.