Start by offering supportive and constructive feedback. Highlight specific areas where their non-verbal communication, like eye contact, gestures, or posture, could make their message more impactful. Suggest practicing together in a comfortable setting, such as a role-play session, to build their confidence and refine their delivery. You can even record a practice session so they can see their progress firsthand. Share your own experiences and challenges, showing empathy for their situation, and encourage them to focus on authenticity, reminding them that clients value sincerity over perfection. With encouragement and consistent practice, they’ll feel more confident and deliver with greater impact.

It is a kind thing to help a co-worker that misses the non-verbal cues in a client's presentation. Since I have noticed he/she shortcomings, it is my place to tell them to be more confident in themselves, be able to hold eye contact, instead of averting their eyes. If he/she still feels nervous, then smiling will help to make them relax. We learn everyday of our lives.

Encourage your coworker to use open body language, eye contact, and active listening techniques to assist them succeed. Use role-playing to give constructive criticism and boost confidence. To improve communication, encourage them to pay attention to and mimic the nonverbal clues of their clients. To increase their confidence and level of participation, highlight their strengths.

Non-verbal communication can feel unnatural to some folks, so breaking it into simple, manageable steps—like focusing on eye contact or open posture—can make it less overwhelming. Practicing in low-pressure settings and using tools like video recordings or feedback apps can help them self-reflect and improve. Encouraging grounding techniques, like deep breathing, can ease anxiety and boost presence. Most importantly, remind them that authenticity matters more than perfect cues—people connect with sincerity, not rehearsed gestures. It’s about building confidence, not conformity.

Non-verbal communication—like body language, eye contact, and gestures—plays a significant role in building rapport and trust with clients. Start by coaching them to maintain good posture and use open gestures. This gives the impression of confidence and engagement. Encourage them to make eye contact with the audience, as it fosters connection and shows attentiveness. Help them practice pacing and tone of voice. Too fast or too slow can make the message unclear. Using pauses strategically adds emphasis and allows the listener to absorb key points. Finally, guide them to be mindful of facial expressions. A smile or a furrowed brow can convey emotions more clearly than words.

Consider implementing 'Presentation Debriefs' – a structured, peer-to-peer discussion after each presentation. This facilitates open feedback, helps identify blind spots, and enables your coworker to adjust their approach for future presentations.

To assist colleagues in honing their presentation skills, I encourage practice through role-playing exercises to simulate client interactions. I also create visual cue cards highlighting key non-verbal signals to watch for, such as body language and facial expressions. After presentations, I offer constructive feedback, focusing on specific areas for improvement, such as maintaining eye contact, using appropriate gestures, and adapting to the audience's cues.

Provide them with feedback privately and positively. Start with encouragement, highlighting their strengths in client presentations to boost their confidence. Be specific in sharing examples of where non-verbal cues could enhance their delivery. For example, by using hand gestures, improving posture, and /or maintaining eye contact). provide real time support during an actual presentation, create a supportive environment and offer practical actionable advice.

Help your coworker improve by: Giving kind feedback – Point out specific non-verbal habits that tend to come up and how they affect the presentation. Practicing together – Run through a presentation and focus on things like eye contact, gestures, or tone. Sharing tips – Suggest simple tricks like pausing for emphasis or using open body language. Be supportive, and encourage them to keep practicing!

Non-verbal cues can speak volumes in client presentations! To help your coworker shine: Visual cue cards: Quick-reference guides for confident gestures and expressions. Mirror practice: Encourage them to observe their own body language. Positive reinforcement: Highlight their progress to boost self-assurance.