Your client's demands are sky-high. How will you manage expectations and deliver results on time?
Dive into the art of expectation management! Share your strategies for balancing client demands and timely delivery.
Your client's demands are sky-high. How will you manage expectations and deliver results on time?
Dive into the art of expectation management! Share your strategies for balancing client demands and timely delivery.
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Managing a sky-high client demands and deliver on time, i usually set clear expectations early by defining what’s achievable. Then i have to Break the project into manageable phases, prioritizing critical tasks while keeping open communication. and it's important to use structured project management and adjust timelines or scope when necessary. Regular check-ins and a transparent process for handling changes help maintain alignment. Stay realistic, flexible, and proactive in addressing challenges.
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Embrace the sky high demands! You shouldn't say yes to everything but you should never say no to an opportunity. You should always been seen first and foremost as the market place expert and problem solver for your customer. Your relationship needs to have a strong trust foundation so that when you listen to your customer and provide them with options, they know you are looking out for their good first and foremost. Listen first, figure out the issue they need help with, offer options with different levels of return, risk and timelines - then work like heck to make your customer happy that they have you on their side!
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It's important to understand the motivation behind the ambitious requirements. Sometimes, the demanding results on time may not be the optimal solution/ outcome. "Seek first to understand, then to be understood" - Stephen Covey - Habit#5
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When dealing with high client demands, my approach would be to focus on clear communication from the start. I work to understand their goals, break down the project into smaller tasks, and prioritize what needs immediate attention. This helps me manage the workload effectively and set realistic deadlines. Throughout the process, I maintain regular updates to keep the client informed of progress and any potential adjustments. If certain requests are beyond the timeline, I offer alternatives or phased solutions. By staying transparent and organised, I ensure that both expectations and deadlines are met with quality results.
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Set goals, and point to these goals during every single conversation. Create a detailed plan for all projects. Promise less ,deliver more. Understand your customers needs. Collect and apply customer feedback. Stay flexible. Create an effortless buying experience. Keep communication clear and concise. Encourage feedback collection and take immediate action. Manage scope and changes. Ensure brand consistency across touchpoints
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O principal caminho é fazer pesquisa de campo com os clientes para mapear as oportunidade de melhorias e de criação de fluxos, caso seja identificado a necessidade. Ligado a isso, fazer um levantamento de prioridades levando em consideração os maiores impactos que cada levantamento vai causar na percepção do cliente. Em seguida, avaliar os esforços de TI para implementação, criar cronograma de entregas com prazos em escala.
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Para gerenciar expectativas, é essencial alinhar claramente os prazos e prioridades desde o início, garantindo que o cliente compreenda as limitações e o escopo do projeto. Transparência na comunicação é fundamental para manter a confiança. Ao definir metas realistas e dividir o trabalho em etapas, é possível manter o foco no progresso contínuo. Monitorar o andamento e ajustar o planejamento conforme necessário ajuda a garantir a entrega no prazo, mantendo a qualidade.
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Managing expectations and delivering results on time involves a combination of clear communication, effective planning, and adaptability. Here’s how I would approach it: * Set Clear Goals *Communicate Regularly *Use Time Management Tools *Be Flexible *Review and Adjust go a head
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This can be done by managing expectations by maintaining clear communication, setting realistic goals, and prioritizing tasks to ensure timely delivery while aligning results with the client's vision.
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