You have a high-performing executive client. How do you effectively give constructive feedback to them?
Even the best can get better. When delivering feedback to a high-performing executive, balance is key. Here's how to maintain it:
- Frame feedback within their goals. Align your insights with their personal and professional aspirations.
- Be specific and evidence-based. Use concrete examples to highlight areas for improvement.
- Encourage a two-way dialogue. Invite them to share their perspective and collaborate on solutions.
How do you approach giving feedback to someone at the top of their game?
You have a high-performing executive client. How do you effectively give constructive feedback to them?
Even the best can get better. When delivering feedback to a high-performing executive, balance is key. Here's how to maintain it:
- Frame feedback within their goals. Align your insights with their personal and professional aspirations.
- Be specific and evidence-based. Use concrete examples to highlight areas for improvement.
- Encourage a two-way dialogue. Invite them to share their perspective and collaborate on solutions.
How do you approach giving feedback to someone at the top of their game?
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"Even the best can get better" - I couldn’t agree more! From my experience working with high-performing executives, I see that they thrive on precise feedback that challenges them to grow while respecting their achievements. When giving feedback, I focus on these principles: 1️⃣ Align with Goals: Feedback tied to their vision and aspirations is more impactful. It’s not about changing them; it’s about refining their path to their own goals. 2️⃣ Be Evidence-Based: Concrete examples resonate far more than abstract advice. 3️⃣ Encourage Collaboration: A two-way conversation turns feedback into a shared journey rather than a critique. Feedback isn’t just a tool, it’s an art.
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As a coach, I only provide feedback that I witness first-hand. If anyone else has feedback for that exec, I encourage them to give it directly. Otherwise, this threatens the entire coaching relationship. One of a coach's main jobs is to help the exec interpret and explore feedback - through questions and observations, free from judgment. Wherever the feedback comes from, it can hurt - so a big part of my job is to help the exec reframe the feedback not as hurtful or feel-good, but as helpful or unhelpful. The goals for the coaching engagement should come from the exec, and any feedback from me should further those goals. Also, establishing and maintaining a trusting relationship is crucial for any successful coaching engagement.
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High-performing executive clients are not easy cookies. They need to be treated with sharp tactics, including ways to provide constructive feedback. Evidence, numbers, patterns are what would matter here. To encourage receptivity, I cover many things at norm-setting stage, which includes their openness to identification of their blindspots for moving forward. At this stage, they also get freedom to disagree with my feedback. The latter norm minimises their need to resist. Once this norm-setting and trust-building stage has been accomplished, I can seek their 'own' assessment of blindspots before I present mine. I would usually limit feedback to specific, mission-critical elements, and verbalize in future tense, when-next-time frame.
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When giving feedback to a high-performing executive, I’d start by highlighting their strengths and acknowledging the incredible work they’ve done. This sets a positive tone and shows respect for their efforts. Then, I’d share specific and actionable feedback, tying it to their goals and showing how it can help them go from great to even better. I’d keep the conversation collaborative, asking for their thoughts and ideas on how they can grow in those areas. By focusing on their potential and connecting the feedback to their ambitions, I’d make sure the conversation feels supportive and empowering, not critical.
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Eine gute, wenn nicht gar perfekte Lösung ist ganz einfach. Sie beruht auf der Formel KW-WK. Feedback soll STETS auf kritischer Wertschätzung, bzw., falls angezeigt, auf wertschätzender Kritik beruhen. Das Ganze ist im Idealfall getragen von so etwas wie professioneller Liebe; gleichsam Ihre erwünschte Grundverfassung. Jedoch ganz wichtig: KWWK funktioniert nur im persönlichen Kontakt! Dann, wenn das Gegenüber sich Ihnen offen und aufnahmebereit zuwendet. Dann hat das eine enorme Wirkungskraft. Bitte nicht schriftlich anwenden! Dann kann und wird die Empfängerin/der Empfänger fast sicher den Freiraum nutzen, um sich selbst recht zu geben, statt Neues aufzunehmen. Viel Erfolg!
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I study the personality type to start with : how fat do they process? Are they detail oriented or play at big picture level? Do they delegate or choose to keep cards close to themselves? among several others Self reflection is vital for openness to feedback. I balance reflective inquiries between how they 'think' and 'feel' and help them discover areas where they can get better As they discover alignment of feedback to their current goals, I would encourage accountability to lock on the new thoughts and reframe approaches.
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When I’m giving feedback to a high-performing executive, I start by showing genuine appreciation for their achievements—these folks thrive on knowing that their hard work is seen. Then, I pivot to the constructive part by framing it as an opportunity for even greater impact. I’ll say something like, “You’re already hitting home runs—here’s a small tweak to turn those homers into grand slams.” This keeps the conversation positive and future-focused, instead of dwelling on what went wrong. Finally, I check in: “Does this resonate with your vision?” That way, they feel ownership over the improvement. “Even top players need a fresh angle to stay ahead of the game.”
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It's crucial to acknowledge and appreciate their significant contributions while identifying areas for subtle refinement. I focus on providing specific, actionable, and timely feedback, framing it within their broader career development goals. I emphasise a growth mindset, encouraging self-reflection and exploration of new approaches. Maintaining a supportive and collaborative tone is paramount, ensuring the executive feels valued and respected throughout the process. By fostering a culture of continuous improvement, I help high-performing executives reach their full potential.
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A common trait amongst individuals at this level is they want honest feedback. They recognise everyone has blind spots and they’re already driven enough to seek help identifying them. They don’t want lip service, they want results, and you must be prepared to tactfully and respectfully challenge their perspective and approach. I often ask ‘would you like me to tell you what I observed?’, allowing them to invite the feedback, clearing the way for honest discourse. You need to be a keen observer so you can give clear examples and evidence based suggestions in order to guide them to self-reflect and find their own answers. Frame feedback in the context of their pre-identified objectives and goals.
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