What are common virtual phone call mistakes and how can you avoid them?

An example I have seen specially during phone calls 🤙 ONE SHOULD BE A GOOD LISTENER While communicating in phone calls you should have listening capacity let the other person complete then interrupt Nowadays people wish to be Heard first and this improves quality of your conversation and it shows the respect towards the other person

Poor Sound Quality: Use a good quality headset or microphone and ensure a stable internet connection. Background Noise: Find a quiet space for calls. Inform others you're on a call to minimize interruptions. Not Testing Equipment: Test your setup before the call, especially if using new equipment or software. Talking Over Others: Pause before speaking to avoid cutting off others due to slight delays in transmission. Inadequate Preparation: Be prepared with necessary documents and points to discuss. Lack of Engagement: Stay focused on the call. Avoid multitasking which can lead to missed information. Ignoring Time Zones: Be mindful of participants' time zones when scheduling calls.

In my experience, you have to be prepared for taking the call and be prepared with the necessary documents in case you have to share your screen. In order to avoid delays, always check your internet connection and your device to ensure connection is stable. Avoid taking a work phone call in a crowded place as background noise can compromise the quality of sound. One time at work call I could hear the baby crying in the background which was stressful and I had to ask my colleague to tend to the baby first then call back. Sometimes virtual calls can be hard if you cannot hear the other party and miss out on the key information due to a bad connection. Its always recommended to ask them to repeat to avoid future embarrassment.

No es aceptable un llamado en esas condiciones. Hoy los dispositivos poseen la gran mayoría cancelación de ruidos. Si no dispones de esa tecnología ....no hagas la llamada en ese momento y espera a estar en el lugar adecuado para hacer efectiva la llamada.

Virtual phone call mistakes: Well, similar to regular phone and email etiquettes, virtual phone calls also requires some etiquettes to be practiced...more around the equipment's used for accomplishing the virtual phone calls. Also, practicing the regular phone call etiquettes can significantly help in making our virtual phone calls better...as we say Perfect Practice makes Perfect...

Having a productive virtual call with teammates or clients comes with various challenges. Here are some common mistakes and tips to avoid them: * Do consider a wired connection along with a reliable broadband service provider to prevent disruption during calls. * Invest in good-quality headsets and microphones to enhance audio clarity. * Be prepared with a clear agenda which will lead to more productive discussions.
 * Respect time zone differences. Better to use a scheduling tool that displays multiple time zones.
 * Don’t lose your focus, actively listen and contribute to the discussion. * Use a secure means to safeguard your virtual calls.

No 1 mistake people often make is to breathe hard on the microphone. Ensure there is enough distance between the microphone and lips. As mentioned above best to keep yourself on mite when not speaking.

Yes the quality of the headset and microphone is paramount. Also, the space- watch for echoes and fans. Use KRISP to block out background noises. It's a good idea to do some mock calls with someone or even do some recordings and identify and issues.

Prepare ahead of time. Check your cords ensuring a secure connection, make sure you're not on mute, and do a test sound check prior to making or taking the first call.

La mala calidad en las llamadas de inicio es una mala percepción de quien la está haciendo a nombre personal y de la empresa que lo hace. Recordar que la primera impresión es lo que cuenta en este caso también es verdad!

Certainly! Here's the revised content with added emojis: Common virtual phone call mistakes include poor audio quality, multitasking distractions, lack of preparation, and talking too much. To avoid these, ensure a quiet environment, use quality audio equipment 🎧, and perform a pre-call tech check. Minimize distractions by closing irrelevant applications 🚫 and focusing on the conversation 👁️🗨️. Prepare an agenda 📋 and relevant documents in advance 🛠️. Practice active listening 🗣️ and avoid excessive talking 🤐. Use video when necessary for better communication 🎥. Always test your virtual background and lighting for video calls 📹. Lastly, be mindful of time ⏰ and adhere to schedules to respect participants' commitments 🔄.

Coincido plenamente con lo dicho y agrego, en mi opinión, al revisar los temas y objetivos de la reunión , también podremos evaluar si agregaremos valor. Si tenemos dudas, podemos consultar con el organizador y, si no sumamos, no aceptar Creo que esto contribuirá al uso efectivo del tiempo en la reunión, el propio y el de los participantes

Never enter the call with the agenda in hand! Here is a checklist : - points to discuss - background research on client - background research on client website - speaker check - microphone check - laptop charging check - keep a pen and paper handy ( do not type while on unmute it’s so Rude ! - make notes or - download the plugin for meeting app for automatic notes, there are dozens of them online !

Não entre de qualquer maneira nas chamadas. As pessoas esperam que você tenha algum conhecimento sobre o tema que será debatido. Saiba os tópicos abordados, escute com atenção e participe. Evite estar sempre mutado, com a câmera desligada e fazendo várias outras tarefas em paralelo. Muitas vezes você tem a solução de um problema nas mãos, mas ninguém vai saber disso porque você não ouviu do que se trata o problema. Esteja presente.

No es admisible una llamada sin tener claro el objetivo de la misma. Aclaro que ya hace mucho tiempo prefiero las video llamadas.

Es muy importante preparar la reunión, desde investigar el tema hasta revisar el objetivo puntual de la llamada para que la participación sea de valor y poder entablar una discusión con fundamentos.

Se preparar é essencial para que tenhamos como contribuir com a reunião, tanto online quando presencial. No mundo virtual pode ser tentador desligar a câmera e fazer outras atividades, porém participar ativamente da construção das ideias, resolução dos problemas e trazer pontos de vista diferente que, talvez, ainda não tenham sido considerados.

É comum a prática do multitasking. Isso provoca, muitas vezes, situações desagradáveis onde as pessoas que também estão na chamada têm de repetir um raciocínio inteiro por falta de atenção de alguém. Ter uma atitude respeitosa e profissional com os colegas é fundamental e alavanca a sua carreira. Esteja presente para ser notado.

En el multi-task que hoy en día es muy común hacer, aunque sea una llamada virtual los demás participantes pueden percibir la distracción y falta de concentración si se tiene una distracción. Es momento de enfocarnos y tener una atención plena en lo que hagamos.

As a good practice, keep a notepad at hand and make notes on what is being told in such a way you can remember of what was discussed even if you have to get back to it after one week.

1) "To avoid this mistake, make sure you close"etc... In a conference call, you are already on a computer, so you cannot close it: close the apps, mail, instant messengers, notifications, ... 2) We have decided in retrospective meeting to try something: - in a 1h meeting, once or twice somebody shows on screen an emoji 10-20-more times in a row. Who sees it, makes the same. After a while everybody does it... except the ones who are distracted :) then everybody stop and we handle together the distraction I do not have yet the debriefing and return on experience. Please be patient

A few observations: - try to stand up and smile...it does translate into sounding more engaged and energetic. - be concise and clear to get message across - for small talk and joke turn on camera to avoid misunderstandings (facial expressions tell their own story)

Don't be shy, turn on your camera. When speaking, reinforce what you mean with your face expressions and your hand movements. When listening, you can react with face expressions without interrupting the speaker.

Para tener una comunicación asertiva es también importante hacer preguntas que nos permitan asegurarnos que lo que comunicamos es realmente lo que entiende mi interlocutor, de esta forma podemos aclarar si hay un mal entendido y modificar el mensaje.

Las habilidades de escucha activa, lenguaje inapropiado y falta de empatía son algunas de las causas más comunes de la baja calidad en las llamadas telefónicas. Aunado a esto es muy importante la preparación y conocimiento sobre el tema a tratar al mayor nivel posible a fin de brindar información efectiva y acertiva, la claridad en los mensajes y transmitir seguridad ante todo.

Because of globalization, people are being challenged to communicate in another languages different from their native ones. Make some efforts to improve your vocabulary by reading more books, practicing with foreign friends (native speakers) and join other meetings that you don't have to actively participate, so you may listen as more as you can.

Send out an email within 24 hours of your call with summary points and action items. Make it clear who is responsible for each action item as well as the time frame. Also, in outlook you can customize the follow-up flags to autogenerate reminder emails for both you and the email recipients. If it's a standing phone call, make the first agenda item reviewing the status of past action items!

One thing I’ve found helpful is to make notes on the action points in real time during the interaction. This way you can clarify points and stay on point.

Its difficult but for decision making calls/conversations an follow-up summary via email goes a long way to ensure and confirm next steps etc

Es muy buena práctica enviar un correo con un resumen en modo de conclusiones y que sea el mismo día para evitar olvidar las ideas principales

Virtual calls have grown in popularity and importance over the last few years, especially as the global reach of companies has increased. I think that all the points above mentioned are important considerations. However, I think that setting expectations prior to a video call is the most important aspect of planning and execution. By stating these expectations, the attendees can prepare the physical needs, such as location and appearance; and mentally, materials or preparation needs. By stating the expectations, participants can be ready for a quick informal discussion or a large audience presentation.

In my opinion when everything else fails, it’s important to show you care. Despite my best efforts some days I can’t avoid distractions or the voice quality. What works then is honestly focusing, paying attention to the conversation & empathy!

No geral as pessoas precisam notar que você se importa com o que elas estão se esforçando para comunicar. Ter atenção, estar presente, evitar distrações e estar preparado podem garantir que a sua participação na chamada nao seja meramente ilustrativa.

Failing to confirm shared understanding during a call can result in miscommunication. To enhance telephonic conversations, it is crucial to periodically check for understanding and conclude calls with a brief summary and outlined next steps.