What are the best practices for medical interpretation?

1 Preparing for the session

Before you start interpreting, you should prepare yourself by reviewing the relevant medical terminology, the patient's history and needs, and the cultural context of both parties. You should also introduce yourself to the provider and the patient, explain your role and ethical principles, and ask for their preferences and expectations. You should also clarify the mode of interpretation, whether it is consecutive, simultaneous, or sight translation, and the use of any equipment or tools.

2 Following the code of ethics

As a medical interpreter, you should adhere to a code of ethics that guides your professional conduct and decision-making. The code of ethics usually includes principles such as accuracy, confidentiality, impartiality, respect, cultural awareness, advocacy, and professionalism. You should always strive to convey the meaning and intent of the speakers without adding, omitting, or changing anything. You should also protect the privacy and dignity of the parties, avoid any conflicts of interest or personal biases, and respect their values and beliefs.

3 Managing the communication flow

During the interpretation session, you should manage the communication flow effectively and efficiently. You should use clear and simple language, avoid jargon and slang, and use appropriate register and tone. You should also use first-person speech, address the speakers directly, and maintain eye contact with them. You should also monitor the pace, volume, and pauses of the speakers, and intervene politely when necessary to ask for clarification, repetition, or confirmation. You should also check for comprehension and feedback from both parties regularly.

4 Dealing with challenges and difficulties

Medical interpretation can be challenging and difficult for various reasons, such as complex or sensitive topics, emotional or stressful situations, cultural or linguistic barriers, or ethical dilemmas. You should be prepared to deal with these challenges and difficulties by using strategies such as paraphrasing, summarizing, explaining, or giving examples. You should also be aware of your own limitations and boundaries, and seek support or assistance when needed. You should also be respectful and empathetic to the parties, and acknowledge and address any errors or misunderstandings.

5 Documenting and reporting the session

After the interpretation session, you should document and report the session according to the policies and procedures of your organization or agency. You should record the date, time, duration, location, names, and roles of the parties involved, as well as the main topics and outcomes of the session. You should also note any issues or incidents that occurred during the session, such as difficulties, errors, complaints, or compliments. You should also evaluate your own performance and identify any areas for improvement or learning.

6 Continuing your professional development

As a medical interpreter, you should continue your professional development by pursuing further education, training, or certification in medical interpretation. You should also keep up to date with the latest developments and trends in the medical field and the languages you work with. You should also seek feedback and guidance from your peers, mentors, or supervisors, and participate in professional networks or associations. You should also reflect on your own strengths and weaknesses, and set goals and plans for your career growth.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?