How do you align your BPR and benchmarking objectives with your strategic goals and vision?

1 Assess your current state

The first step is to assess your current state of business processes and performance. You need to identify the gaps, problems, and opportunities for improvement. You can use various methods, such as process mapping, value stream analysis, SWOT analysis, or customer feedback. The goal is to understand how your processes work, how they deliver value, and how they compare to your competitors or industry standards.

2 Define your future state

The second step is to define your future state of business processes and performance. You need to articulate your strategic goals and vision, and how they relate to your customers, stakeholders, and market. You need to specify the outcomes, indicators, and targets that you want to achieve. You can use tools such as balanced scorecard, SMART objectives, or vision statements. The goal is to create a clear and compelling picture of where you want to be and how you will measure your progress.

3 Identify your BPR and benchmarking objectives

The third step is to identify your BPR and benchmarking objectives. You need to align them with your future state, and prioritize them according to their impact and feasibility. You need to define the scope, scope, and criteria of your BPR and benchmarking projects. You can use tools such as project charter, SMART objectives, or gap analysis. The goal is to establish what you want to change, why you want to change it, and how you will evaluate your success.

4 Select your BPR and benchmarking methods

The fourth step is to select your BPR and benchmarking methods. You need to choose the best practices, techniques, and tools that will help you achieve your objectives. You need to consider the type, source, and level of benchmarking that you will use, and the process redesign, innovation, and implementation that you will apply. You can use tools such as benchmarking matrix, process innovation matrix, or change management plan. The goal is to design and plan your BPR and benchmarking activities.

5 Execute your BPR and benchmarking projects

The fifth step is to execute your BPR and benchmarking projects. You need to follow the plan, collect the data, analyze the results, and implement the changes. You need to involve your team, stakeholders, and customers in the process, and communicate the benefits, risks, and expectations. You can use tools such as project management software, data analysis software, or feedback surveys. The goal is to execute your BPR and benchmarking projects effectively and efficiently.

6 Monitor and improve your BPR and benchmarking outcomes

The sixth step is to monitor and improve your BPR and benchmarking outcomes. You need to measure the performance, impact, and satisfaction of your new processes, and compare them to your objectives and targets. You need to identify the strengths, weaknesses, and opportunities for improvement, and make adjustments as needed. You can use tools such as performance dashboards, KPIs, or continuous improvement cycles. The goal is to ensure that your BPR and benchmarking outcomes are aligned with your strategic goals and vision.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?