Para lidar com um membro da equipe que não cumpre os padrões de qualidade, comece com uma conversa aberta e construtiva para entender as causas do problema. Ofereça suporte, como treinamentos ou recursos, para ajudá-lo a melhorar. Estabeleça expectativas claras e acompanhe o progresso regularmente. Se não houver avanço, implemente ações corretivas alinhadas às políticas da empresa, sempre buscando resolver o problema de forma justa e eficaz.

Address quality issues directly by identifying gaps, discussing them privately, and understanding the root causes. Offer support through training or resources, set clear improvement goals, and monitor progress regularly. If necessary, escalate the matter to leadership or HR. Taking prompt, fair action reinforces commitment to quality.

Los estándares de calidad de una empresa no se deben discutir. Para eso hay, o debería haber, un comité que velará por ella. Otro factor a tener en cuenta es si esa falta de calidad ha sido a propósito o no. En el primer caso, se debe poner en conocimiento de RRHH inmediatamente. En el segundo, es obligación del responsable de equipo asegurar que el equipo ayudará a ese miembro que por el motivo que sea ha fallado en calidad. Para ello lo más adecuado sería la explicación de por qué se ha producido y cómo evitarlo en el futuro.

We must provide additional training for this team member about quality standards. Then we must be sure if him has reached finally our quality standards. In short, my opinion is that we must give most of the time a second opportunity, as this behaviour make the team stronger.

🚨👥 Dealing with a team member who falls short on quality standards? 🤔🔧 Yes, it’s time to address it head-on! 💥 Here’s how to turn things around: 💬 Open & Honest Conversation: Address the issue directly 👀, but with empathy ❤️. 🎯 Set Clear Expectations: Define quality standards 📏 and ensure everyone is aligned 🔄. 🛠️ Provide Support & Training: Equip them with the right tools 🧰 and knowledge 📚 to succeed. 💡 Encourage Growth: Turn setbacks into learning opportunities 📈 and celebrate improvements 🌟. Let’s work together to raise the bar 💯 and deliver top-notch results 🏆!