When partner teams have different work styles, open communication is crucial. Regular check-ins help everyone share their challenges and align on common goals. Using the right tools whether it’s video calls or collaborative platforms can bridge any gaps in how teams work. Personally, I focus on listening, staying flexible, and emphasizing our shared purpose to keep things moving smoothly. To manage differing styles, I prioritize understanding each team's needs and adjusting our approach to keep everyone on the same page.

To bridge the gap with partner teams that have different work styles, I’d focus on creating common ground through open communication and clear goals. First, I’d set up regular check-ins where we can discuss our expectations and understand each team’s unique processes. By aligning on shared objectives and timelines early on, we can respect each other's work preferences while staying focused on the bigger picture. I’d also encourage flexibility and adaptability, allowing each team to contribute in ways that leverage their strengths. Mutual respect and a clear plan can help us navigate these differences effectively and drive success together.

Your most important partners are right within your organization—marketing, sales, product, operations, customer success, and beyond. Aligning with these internal teams is crucial for a successful partner program. Here’s my approach: First, I start with empathy. Each team has unique goals and workflows, so I make it a priority to understand what matters to them. We then find common ground on shared goals like improving customer experience and product value. Next, I tailor communication—data-driven insights for ops, storytelling for creative, etc.—to meet each team’s style. Lastly, I focus on consistency by celebrating small wins and adjusting as we go. When internal partnerships thrive, so does the entire program.

Understand how each team works. A frequent and often incorrect assumption is that teams working in a partnership have similar working styles. Being incentivised to achieve a partnerships mission is one thing, how teams work to achieve the mission is quite another. To bridge a working style gap start with an open conversation with both teams in a room. Dive deep into how they work and communicate and the routines and rituals that take place each day. I prioritise fostering effective communication between teams, as most challenges can be overcome through clear and empathetic dialogue. This investment pays off in smoother collaboration and stronger outcomes.