1. Understand trade-off customer is willing to make to get the actual Job done: For example, they may be willing to give up some features or functionality in exchange for a lower price or a simpler user experience. 2. Focus on feedback with multiple releases and understanding usage pattern per use case: Collect feedback from customers and use it to improve the solution or use case. 3. Make it cost effective to consumers to adopt disruptive technologies: Make them affordable for consumers so that they can use it regularly. 4. Train and educate wider user base to embrace the technology and use it as a playground for new ideas: Provide training and education to help people learn how to use them. Views are personal...

Navigating client expectations amid disruptive tech solutions requires a delicate balance of MTC- MANAGING EXPECTATIONS, TRANSPERANT COMMUNICATION and CONTINUOUS COLLABORATION. Here are some ideas to ensure a smooth transition: -Open and Honest Communication: Have transparent conversations with clients about the potential impact of the new technology, including potential challenges and benefits -Realistic Expectations: Avoid overpromising and set realistic expectations -Iterative Approach: Emphasize that the solution may evolve over time as technology and user needs change. Remember: We're not just building software, we're building relationships, one clear communication at a time.

Once, I was dealing with a client who was sceptical of automated accounting. By segmenting it into phases — the first addressing it manually for some time along with automation — I demonstrated its ROI with calculated time savings. When clients see controlled inputs—that’s how they believe in shifts. Fitting the roll-out to their pace … Capitalising on early wins builds buy-in.

When rolling out disruptive tech, it's all about setting the stage right. Start by managing the "this-is-taking-forever" vibe. Set timelines that give wiggle room and over-deliver early when you can. Get ahead of the tech jitters with hands-on demos and simple, clear explanations (ditch the jargon). And don't just say, "We're here to help," prove it with support that's proactive, not reactive. When clients see you've got their back, they're more likely to embrace the change.