Clients with dominant personalities are the best because that means that they know what they want and we can cut the chase and go straight to business. What works for me is to set the ground rules for our work to better understand their objective, their style of work, and how I can create the most value for them during our coaching sessions as a business coach. It all comes down to active listening and adapting to the client, as the goal of the coach is to help the client achieve results in the most effective way that works for the client. It can be challenging for the coach, but it's also a great learning opportunity to be able to coach any client.

When meeting a new client with a dominant personality, it's crucial to approach the interaction with confidence, respect, and clarity. Start by listening attentively, acknowledging their insights and perspectives. This shows you value their input. Be concise and direct in your communication, avoiding unnecessary details while focusing on high-level outcomes. Demonstrate your expertise confidently, but avoid being overly deferential. Establish credibility by showcasing your knowledge and offering solutions that align with their priorities. Lastly, stay assertive and composed, setting boundaries when necessary, but always showing a willingness to collaborate. This balance builds mutual respect and trust.

When meeting a new client with a dominant personality, aim for the two step approach: 1) Earn their respect first to get their attention. 2) Listen empathically to let them know and feel understood. In step 1, you need to work out quickly how you will launch a 'disruptor sentence' to make them pay attention. A dominant personality is used to getting their way in the conversation and your statement must reflect that mutual respect is critical before you can establish a relationship. Think of the film 'The King's speech' where the speech therapist puts the king in his place very quickly in the session. For Step 2, Pay 100% attention to them and what they have to say. Show empathy by repeating back what they told you in your words.

I once had a client with a dominant personality, and the key to building a strong connection was showing confidence and understanding their priorities. For example, during our first meeting, they were very direct about their expectations and time constraints. I made sure to come prepared with a clear plan and solutions tailored to their needs. I avoided small talk, got straight to the point, and emphasized how my services would deliver measurable results. They appreciated that I respected their time and valued efficiency. Over time, this approach not only earned their trust but also led to a great working relationship where they relied on me for strategic advice.

1. Approach the meeting with confidence, matching their energy while maintaining professionalism. 2. Listen actively to their ideas and concerns, demonstrating respect for their viewpoint without being overpowered. 3. Set clear boundaries and expectations early, ensuring a balanced and collaborative working relationship.