En mi experiencia, cualquier implementación de un habilitador tecnológico, conlleva una resistencia, entre los factores a destacar, están: el desconocimiento de la tecnología, el hacer los procesos de una manera diferente, hasta el extremo de cambios disruptivos que generan incertidumbre, por lo que es vital el Change Management estratégico, que conlleve un acompañamiento en cualquier tipo de proyecto, para el éxito de este.

Dealing with resistance to new IS technologies calls for a multifarious strategy including empathy, open communication, and practical assistance. Knowing team members' worries, stressing actual benefits, providing sufficient training, and integrating them into the process will help you create a comfortable climate promoting acceptance. Excellent strategies for making the change simpler and more interesting are using advocates and early adopters to link the change with more general organizational goals, and appreciating success. Opposition usually turns into acceptance when team members believe their comments are valued and the change would really help them.

Navigating resistance to new IS tools can be challenging. Still, by applying a thoughtful and empathetic approach, you can help ease the transition and gain buy-in from your team. Involve your team early in the decision-making process. Present the new tools as solutions to specific pain points. Demonstrate how the new system will benefit them—whether by saving time, reducing manual tasks, improving accuracy, or enhancing collaboration. Acknowledge concerns and provide clear, accessible training & resources. Offer a phased rollout or pilot program. Building trust, providing resources, and demonstrating the new system's value, you can gradually overcome resistance and foster a culture of innovation and growth.