Motivar al personal de primera línea a priorizar la seguridad comienza con la creación de una cultura en la que la seguridad sea valorada por todos, no solo como una obligación, sino como una responsabilidad compartida. Además de las capacitaciones y recompensas, es fundamental reconocer públicamente a los empleados que demuestran un compromiso con la seguridad.

Very important is one thing: give them the feeling and understanding, that they are important. That they are the biggest asset, that should be secured. And some other minor points: 1. Individualize the training and measures. An it engineer should get other content then a secretary 2. A very strong culture is given trough the ambassador program.

Tailor security initiatives to the specific needs and behaviours of your frontline staff. Involve Staff in Decision-Making. Implement engaging training methods such as gamification, simulations, and real-time nudges to make security training memorable and effective. Maintain communication through newsletters or meetings to keep security top-of-mind for employees. Provide constructive feedback on security behaviours during performance reviews, highlighting both achievements and areas for improvement. Offer continuous learning opportunities. Organise events making security a regular part of the organizational dialogue. Allocate Time for Security Practices. Encourage Open Reporting.. Hope this helps!

Shifting the perception of security is the foundation for building a strong security culture within any organization. Security enables companies to operate more efficiently and agilely rather than hindering progress. Consider a car without brakes: It would either crawl along cautiously or risk catastrophic failure. Cybersecurity functions in much the same way, providing the controls and safeguards that empower businesses to move forward confidently and securely.

Frontline staff are often the first line of defense against cyber threats. By making security training engaging, relevant, and practical, you can empower them to become active participants in your organization's overall security posture.

Reward systems have been a game-changer for us. We introduced a 'Security Star' program where employees earn points for reporting phishing emails or following security best practices. It created healthy competition and made security fun. Open dialogue is essential. We set up a dedicated 'Security Feedback Channel' where employees could report concerns or ask questions anonymously. It helped us catch potential issues early and showed that we value their input.

Engage frontline staff by providing interactive security training, clear communication of policies, real-life scenarios, recognizing good practices, encouraging feedback, using engaging tools like videos, and fostering a supportive, open culture.

Engaging frontline staff in strengthening security culture starts with making security a core part of their daily routine, rather than an afterthought. One effective approach is through interactive training that reflects real-world scenarios they might encounter. Use role-playing or simulations to keep it engaging and relevant. Also, clear communication is key—ensure they understand not only the "how" but also the "why" behind security practices. Regularly reinforce the message through ongoing education, feedback loops, and positive reinforcement for good security behavior. When frontline staff feel valued as active participants in security, they become more committed to upholding best practices.

🎯 Treinamentos interativos, reconhecimento e diálogo aberto são estratégias poderosas. Na minha experiência, gamificar as práticas de segurança – como criar desafios e premiar os ‘campeões de segurança’ – é uma maneira prática de engajar a equipe. Mais do que seguir protocolos, trata-se de criar um senso de pertencimento e responsabilidade compartilhada.