Na minha vida, algumas competências são fundamentais aos líderes, como por exemplo: escuta ativa, inclusão e capacidade de mediar conflitos. Para a situação acima, como líder é preciso criar um espaço seguro para que todos possam se manifestar, tentar compreender cada ponto, perspectivas diferentes e trazer ao grupo. Como técnicas uso: 1. Dar tempo para que cada um se manifeste 2. Combinar que não possa haver interrupções 3. Depois cada um pode questionar ao outro 4. Se não houver a decisão, a depender do assunto, uso votação ou a minha palavra final. Afinal, como líderes muitas vezes precisaremos tomar decisões impopulares!

When a team is divided on a decision, create an inclusive environment where every voice is heard and valued. Facilitate an open discussion, encouraging each member to share their perspective without interruption. Use active listening to validate their input and acknowledge differing viewpoints. Consider tools like anonymous surveys or polls to gather honest feedback. Highlight commonalities among ideas to build alignment, and guide the team toward a consensus by weighing pros and cons collectively. If needed, make a final decision transparently, explaining the rationale. By ensuring every contribution matters, you foster trust, collaboration, and commitment to the outcome.

Ensuring Every Voice is Heard and Valued. When every team member feels respected and engaged, it cultivates an environment of trust **Active Listening as a Foundation** It requires individuals to listen not just to respond but to understand and appreciate the viewpoints being expressed. Leaders can set the tone by modeling active listening skills **Structured Discussion Techniques** Techniques such as ‘round-robin’ discussions, tools like anonymous digital surveys or suggestion boxes can provide an avenue for individuals who may be hesitant to speak up in group settings. **Cultivating Empathy** Encouraging team members to view one another as allies rather than opponents.

When a team is divided, turn the impasse into an opportunity for innovation. Host a structured dialogue where every member articulates their viewpoint and its rationale, emphasizing mutual respect. Leveraging tools like anonymous polling or ranking options ensures unbiased input while uncovering creative compromises. To align the team, focus on shared objectives, highlighting how diverse perspectives contribute to the best decision. Finally, empower the group by synthesizing insights into a collaborative path forward, demonstrating that every voice shapes our collective success.

Determinar el valor de cada opinión emitida por los miembros del equipo, deberá sustentarse en el conocimiento de los intereses, objetivos, capacidades e inteligencia de ca da uno de ellos, es decir, el concenso se debe permitir, siempre y cuando se conozca el grado de compromiso que tiene cada involucrado con la empresa, el grupo. Evidentemente en muchas ocasiones la decisión se da de manera sesgada por diversos factores: intereses personales, de grupo (camarillas), poder, opresión y hasta daño a terceros (incluyendo la organización), si logramos detectar todos estos factores a tiempo debes considerar lo siguiente: Esucha a todos, pero solo valora la opinión de quienes esten alineados con los objetivos de la organización y sus RRHH

Ouvir ativamente cada opinião. Não há outra forma! A maior valorização possível num processo de debate sobre qualquer tema é ouvir ativamente o que o outro tem a falar.

Abro uma votação em três turnos rodando a palavra por todos com possibilidade de mudança de voto, a contagem final é a que vale.

When the team is divided, it is first important to make sure all points of view are considered. Once you understand all stakeholders feedback, it is important to prioritize the goals and objectives and come to a common agreement on how to proceed. If the team cannot agree, then as the leader you must determine the path forward. As the leader, it is your responsibility to gain alignment from the team and make sure they all have buy-in to achieve the goal.