Tout est dans le dialogue et ne jamais laisser de zone d'ombre dans la relation avec le client. On dit ce que l'on fait, et on fait ce qu'on a dit. Tout ce qui déborde fait l'objet d'un autre devis/projet.

My Top 7 Tips: 1. Assess Changes: Evaluate the impact of last-minute client requests. 2. Communicate: Discuss impracticalities and potential consequences. 3. Use Automation: Simulate scenarios with AI tools. 4. Voice AI: Implement for real-time updates. 5. Adjust Plans: Automate scheduling and resources. 6. Document: Keep records of all communications. 7. Follow-Up: Ensure client satisfaction after changes.

One thing that all designers go through is last minute changes, in this case i would consider the changes the client is asking for , study the feasibility of it, assess what can be done im time and the impact of the change , discuss the findings with the client and proceed from there .

To handle a client’s last-minute impractical changes to a landscape maintenance plan, I would first understand their reasons and priorities for the changes. Then, I’d assess the feasibility, highlighting potential risks like increased costs, maintenance issues, or environmental impacts. I would provide clear, professional feedback and suggest practical alternatives that align with their vision but are more feasible. If they insist on proceeding, I’d document the changes, risks, and costs to ensure transparency. Finally, I’d revise the plan strategically to minimize disruptions while maintaining the project’s integrity.