1. This is a feedback opportunity. Rather than generalize, assess the specifics of the communication breakdown with those involved. What happened, why is it impeding progress, and invite ideas on how to close the gap (and Decide which actions to take). Keep the discussion tied to the project/program objectives, avoiding perceptions of a personal attack. 2. Be open to the possibility that the operating model of the team (it's norms, systems of sharing information, etc) may need to be adjusted. This is the leader's responsibility to have a fit-for-purpose operating model. 3. Within the model, make sure each team member has the freedom to speak up / ask questions about topics like conflicting objectives, or upstream/downstream tasks.

To resolve communication breakdowns in cross-functional teams, identify the root causes and establish clear communication channels. Regular check-ins and training on effective communication skills are crucial. Clearly define roles and responsibilities to reduce confusion, foster a collaborative culture to build trust, and continuously monitor and adjust strategies based on feedback. This approach enhances communication, collaboration, and overall team efficiency.

Cross-functional team ineffectiveness is a direct result of leadership. As the leader have you set clear expectations of the over arching goal of the team. Does everyone understand their role and its importance to achieving that goal. Do you have a clear communication structure in place. Do you constantly provide feedback; positive feedback to be given in the group setting and critical feedback to be given individually. Are you allowing the team members to shine and grow in their positions or are you micromanaging. And lastly do you have the right people on the team.

Here are a few strategies that can work: 1️⃣ Establish shared goals: Start by ensuring all teams understand and align with the bigger picture. Shared goals help everyone focus on what really matters 2️⃣ Create clear communication channels: Set up regular touchpoints, whether through stand-ups, project updates, or shared platforms, to keep everyone informed 3️⃣ Encourage openness: Fostering a culture where teams feel comfortable sharing concerns or ideas goes a long way in addressing issues before they escalate 4️⃣ Use a liaison or champion: Having someone who bridges teams and keeps communication flowing can make a huge difference 5️⃣ Seek feedback often: Regularly check in with teams to identify what’s working and what needs improvement

Effective communication in cross-functional teams starts with clear channels and norms, ensuring everyone knows where to find updates and share information. Regular check-ins, like progress meetings or stand-ups, help catch challenges early and align goals. A culture of openness encourages feedback and ideas without fear, fostering collaboration. Centralized documentation keeps updates and decisions transparent and accessible. Adapting communication styles, whether through written updates, visual summaries or discussions, ensures clarity. These practices strengthen teamwork, prevent misunderstandings and keep everyone focused on shared objectives.

To resolve communication breakdowns in cross-functional teams, identify the root cause, such as unclear roles, lack of shared tools, or conflicting priorities. Establish clear communication channels, ensuring everyone knows where to share updates and access information. Set expectations with a RACI matrix to define roles and responsibilities. Facilitate regular cross-team check-ins to align goals, resolve misunderstandings, and share progress. Use collaborative tools for transparency and real-time updates. Foster an open culture where team members feel safe raising concerns. Finally, streamline workflows by removing unnecessary complexity and ensuring alignment on goals and timelines.

In my health equity work, I’ve tackled communication breakdowns by fostering clarity and alignment. I start by bringing teams together to identify root causes and ensure all voices are heard. Setting clear goals, roles, and expectations, as I’ve done when coordinating with medical groups and community partners, creates a shared understanding. Regular check-ins and transparent tools, like dashboards, maintain accountability and streamline updates. By building trust and collaboration among diverse stakeholders, I’ve successfully resolved challenges and improved team efficiency.

In my opinion, the best way to mitigate this is to prevent this where possible -Understand the functional teams (silos) -Map out the flow of communication if its not avalable -Socialise with the teams and get feedback -Educate everyone on the importance of communication and feedback -Lead by example, communicate like there is no tomorrow -If not available develop a communication strategy that is relevant and try it out -Continue to improve as things grow!

Foster open communication with regular meetings, clarify roles and expectations, use collaborative tools, and encourage a culture of trust and transparency.

To resolve communication breakdowns in cross-functional teams, start by identifying root causes like unclear roles or misaligned priorities. Establish clear communication channels, use collaborative tools, and define roles with frameworks like RACI. Schedule regular check-ins to align goals and address concerns. Foster a culture of openness, ensuring team members feel safe sharing feedback. Continuously monitor and adjust based on team input to maintain collaboration and efficiency.