Delays in getting spare parts happen, but keeping clients happy is all about communication. Be upfront – Let them know about the delay ASAP. Set clear timelines – Don’t over-promise; give realistic estimates. Offer alternatives – A temporary fix or loaner can go a long way. Keep them updated – Regular check-ins show you care. It’s not about perfection—it’s about how you handle the situation. How do you deal with delays?

How to Handle Delays in Computer Repair Due to Spare Part Shortages? Delays in receiving spare parts can frustrate both technicians and clients, but a clear plan can make all the difference. Communicate Early: Notify clients about delays as soon as possible, with honest updates and realistic timelines. Offer Alternatives: Use refurbished parts, provide loaner devices, or prioritize urgent repairs to keep clients satisfied. Stock Smart: Keep common parts on hand and work with trusted suppliers to reduce wait times. Build Trust: Offer discounts or extra services to show you value their patience. Delays are inevitable, but managing them well keeps your clients happy and loyal. How do you handle repair delays?