Business jargon is words and phrases used by business employees to convey unique ideas and directions, such as working too hard, sending information to clients or giving mid-level employees more authority. Why should you avoid using technical jargon with customers :; … inappropriate or overuse can also make communication more challenging for your customers and lead to confusion, disengagement and people feeling excluded; customers is that the use of these words and phrases can mislead customers in to believing that they are being talked down to and being purposefully confused.

Simplify, relate, and visualize. Break complex terms into relatable analogies; for instance, explaining ROI as "the interest you earn on your effort bank." Use visuals like charts and infographics to cut through complexity. Most importantly, listen—understand your client's baseline knowledge and tailor your language to meet them there. Once, a client told me, “You made finance feel like storytelling.” The goal isn’t to impress with jargon but to empower with clarity. Speak to inform, not to intimidate.

In today’s business environment, clients need clarity, not confusion. As a consultant, I take the time to understand your unique challenges and tailor my approach to deliver solutions that make sense to you and your team. Whether it’s optimizing processes, addressing operational pain points, or driving growth strategies, I ensure every recommendation is practical and actionable. Clear communication is the foundation of trust, and I make sure you stay informed and empowered to lead confidently.

There's nothing new. Sometime back it was blockchain, SAAS, then ML, now Gen AI. Long ago there was something called Y2K!(Remember it?). Truth is someone comes up with these buzz words and rips off gullible clients. Others latch onto these words so that they sound 'with it' and current, even if they don't understand head or tail of it. Don't fall into the trap of trying to make sense of them. Use simple language and work on first principles. You should be good.

-Reframe jargon by breaking it into simpler concepts, ensuring clarity without oversimplification. -Use analogies or metaphors to relate technical terms to familiar experiences, making them easier to grasp. -Share visuals, such as diagrams or charts, to support explanations and provide a clearer context. -Encourage questions by creating a welcoming environment where clients feel comfortable seeking clarification. -Tailor your communication style to the client’s knowledge level, adjusting complexity as needed. -Offer follow-up resources, like videos or articles, for clients to explore the terms at their own pace.